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We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). This role sits within the Cross-Cutting Policy & Strategy (CCPS) directorate which leads on cross-cutting policy and FCA-wide priorities such as the Consumer Duty, redress reform, and cost-of-living response while also supporting strategic alignment, consumer insights, supervisory work on contract terms, and editorial expertise in the Handbook.
Job Responsibility:
Provide project management support across multiple workstreams, coordinate key deliverables like the Regulatory Initiatives Grid, Perimeter Report, and a wide range of Government initiatives which require cross-organisational coordination
Manage diaries and mailboxes and respond professionally to queries from colleagues, the public, regulators, and firms to ensure timely communication and maintain trust across stakeholders
Oversee end-to-end FCA Handbook-related operational processes, including managing contracts, invoicing workflows, documentation standards, and MI reporting
and maintain productive third-party relationships to ensure consistent, compliant, and high-quality service delivery
Contribute to policy development across the Department, including the Fees, Remuneration, and Training & Competence regimes, as well as internal policy-making processes
Support the coordination of our monthly Board cycles, including liaising with colleagues and reviewing Handbook content for accuracy and clarity to ensure precision and uphold the FCA’s reputation for excellence
Requirements:
Prior experience of prioritising effectively and adapting both approach and focus, demonstrating flexibility as well as providing and applying judgement
Proven experience of project management and delivery of multiple workstreams
Prior experience of developing rapport and constructive working relationships with internal and external stakeholders
Experience of working within regulatory frameworks and/or policy-making processes, including governance sign offs
Excellent organisational skills, delivering multiple tasks under pressure, with the ability to take a collaborative and flexible approach
Ability to make a strong personal impact, in person and in writing, including being able to explain complex issues succinctly and with clarity to an audience less familiar with the subject matter
Willingness to learn and develop, take on new responsibilities
An ability to work effectively as part of a team and to support and assist others. This includes supporting team members to achieve shared goals
What we offer:
25 days annual leave plus bank holidays
Hybrid model with up to 60% remote work
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle