Cross Connection Specialist Jobs

City of Goodyear, AZ

Location:
United States, Goodyear

Category:
Public Sector

Contract Type:
Not provided

Salary:

62504.00 - 92809.60 USD / Year

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Job Description:

This position maintains the city’s Cross-Connection Program and ensures all water users comply with City, State, and Federal backflow regulations.

Job Responsibility:

Maintains the city’s Cross-Connection Program and ensures all water users comply with City, State, and Federal backflow regulations
Utilizes a database of backflow prevention assemblies (BPAs), requiring annual inspection
Physically verifies backflow information, location, and business names
Notifies facilities of pending inspections
Conducts annual cross-connection inspection of Water Services’ backflow prevention devices (BPDs), noting deficiencies
Notifies facilities of non-compliance/compliance and re-inspects as required
Input all city-owned backflow preventers into SAMS XConnect Backflow
Conducts site surveys
verifies proper installation of backflow prevention assemblies, inspects facilities to determine if additional equipment requires backflow protection, confers with property manager regarding survey outcome and recommendations, sends formal written communication regarding survey outcome, and coordinates with Building Safety as necessary
Answers customer questions regarding the purpose of backflow prevention assemblies, methods of installation, and the required protection necessary for specific hazards
Prepares and updates the city of Goodyear website as the primary source of information and communication with customers, and various other sources of public education/information
Ensures enforcement of federal and state regulations, city codes, and ordinances pertaining to cross-connection
Performs tasks and responsibilities in leading the Cross-Connection Program
Sets schedules and prioritizes work activities to ensure backflow device certifications and compliance
Provides written and computerized records of progress and completed work, file documentation by utilizing SAMS X Connect Backflow Software, writing memos, letters, scheduling, and other reports relating to cross-connection
Delivers outstanding customer service
Establishes and maintains open communication with all internal and external customers, including co-workers, contractors, residents, and other City departments
Informs immediate supervisor of daily operations, important developments, and work activities
Other cross-connection or water quality duties as assigned

Requirements:

Work requires knowledge of a specific vocational, administrative, or technical nature that may be obtained with six-months/one year of advanced study or training past the high school equivalency
Minimum three years of experience in a related field
Valid Driver’s License
ADEQ Grade II Water Distribution Certification and Backflow Prevention Assembly Tester Certification within 12 months of hire
Ability to read manuals, instructions, data sheets, letters, memos, and analytical reports
Ability to perform general math calculations such as addition, subtraction, multiplication, division, and formulas
Ability to write memos, letters, and reports at a college level
Comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities
Ability to enter and retrieve information using a cloud-based data management system and GIS is essential
High interpersonal/human relations skills for interactions involving support of controversial positions or the negotiation of sensitive issues

Nice to have:

Certification as a Cross Connection Control Program Specialist is preferred
Candidates who have contributed to the development or improvement of cross connection programs will be especially well-suited for this role
Proficiency in cross-connection software (such as NJB Soft, SAMS, or Excel)
Detail-oriented
Organized
Skilled at balancing technical fieldwork with program administration—scheduling, recordkeeping, and regulatory enforcement—while maintaining a strong customer service focus

Additional Information:

Job Posted:
December 07, 2025

Expiration:
December 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Cross Connection Specialist