Job Description:
General Motors' Human Interface Design organization creates the digital experiences that power our in-vehicle software, mobile apps, and branded web platforms. As a Design Operations Manager, you will shape the operating models, cross-functional rhythms, and delivery processes that enable our designers to work at scale. You will partner across product, engineering, marketing, brand, and design leadership to align priorities, accelerate decision-making, and ensure design intent is carried through to launch. You will also manage a small team of Producer and guide their performance for design production. Design Operations Managers serve as strategic operators – linking design with product, engineering, program, and marketing teams while building systems that help teams deliver high-quality products with speed and confidence. The Design Ops Vehicle OS practice drives the end-to-end operational strategy and execution behind GM's in-vehicle digital design ecosystem. Partnering closely with Product Management, Program Management, and Engineering, the team translates user-experience vision into high-quality, cross-platform deliverables while championing design excellence. Design Ops establishes and manages the workflows, governance structures, planning cadences, and communication channels needed to keep complex cross-functional teams aligned and unblocked. They create clarity around scope, timing, dependencies, and review cycles so designers have the structure and support required to deliver intuitive, cohesive, and future-forward in-vehicle experiences. As the operational backbone of the Vehicle OS organization, this practice is essential to achieving scale, efficiency, consistency, and excellence across all design initiatives.
