Cross Border Payments Product Specialist

• Drive the WorldLink product strategy for the Asia clusters and product solutioning of complex deals
• provide product expertise and related support for key WorldLink deals across the entire sales cycle, implementation, and ongoing client satisfaction
• work with Sales/Coverage teams to identify opportunities and build client pipelines, target ecosystems and new cross currency flows that leverage WorldLink capabilities
• manage and influence the end-to-end product lifecycle, champion innovative features, simplify processes and develop new capabilities to ensure a robust and competitive offering
• drive key KPIs, P&L, and operational metrics to ensure targets are met or exceeded across the clusters
• develop, influence and drive key internal and external stakeholder relationships to drive WorldLink growth, adoption, and seamless implementation
• maintain deep expertise in the cross-border payments landscape, competitive dynamics, and emerging trends
• leverage insights to inform strategy, identify growth, and position Citi as a market leader
• appropriately assess risk when business decisions are made and apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Extensive experience (over 10 years) in product management in the financial services space, specifically within Cash Management or Payments
• demonstrated expertise in cross-border payments, strong understanding of correspondent banking and key FMIs across Asian markets
• proven track record of driving significant business growth, managing large-scale product initiatives, and achieving commercial success
• experience in structuring and executing complex, high-value client deals and a strong understanding of the sales cycle for institutional products
• exceptional ability to understand client needs, identify commercial opportunities including using data, and negotiate complex deals
• tech savvy and in-depth knowledge of payment rails (e.g., SWIFT, APIs, real-time payment networks), payment processing technologies, and operational best practices in a high-volume time-sensitive processing environment
• strong financial acumen with experience managing P&L, forecasting, and driving revenue optimization for a product line
• experience operating within a highly regulated environment, with a strong understanding of compliance and risk management within payments.

Master’s degree