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Cross Border Data Clearance QA Function

Canada, Mississauga 111600.00 - 161600.00 USD / Year · Job Posted June 30, 2026
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Job Description

Join Citi at the forefront of global data, regulatory, and AI transformation. Within Citi, the Data Transfer Office (DTO) / Cross-Border Data Transfers (CBDC) function enables the secure, compliant, and scalable movement of data across all jurisdictions where Citi operates, supporting critical business initiatives, cloud adoption, and advanced AI capabilities. This role supports the execution of global transfer clearance activities within a complex, multi-regulatory environment. You will work at the intersection of data, technology, and regulation, helping translate global regulatory requirements into practical, scalable processes that enable compliant data flows. This is a hands-on role with strong exposure to global stakeholders, offering the opportunity to contribute to delivery outcomes, process improvements, and ongoing transformation initiatives.

Job Responsibility

  • Support the delivery of transfer clearance activities across privacy, bank secrecy, data localization, outsourcing, and related regulatory domains
  • Contribute to meeting service level expectations (e.g., 15-business-day model), supporting intake through review and approval processes
  • Help manage workflow, throughput, and backlog to support timely and consistent delivery
  • Partner across Business, Technology, Legal, Compliance, and Risk teams to gather inputs and progress assessments
  • Contribute to building a disciplined and execution-focused team environment
  • Support tracking and reporting of key metrics (e.g., SLA adherence, cycle times, volumes)
  • Assist in initiatives to streamline processes, standardize workflows, and improve efficiency
  • Identify opportunities to reduce manual effort and improve consistency in execution
  • Contribute to building scalable and repeatable processes
  • Support the application of global data transfer frameworks, including privacy, localization, bank secrecy, and outsourcing requirements
  • Help translate regulatory requirements into operational steps, controls, and workflows
  • Contribute to ensuring processes are consistently executed and audit-ready
  • Apply sound judgment to escalate issues and support risk-based decision making
  • Support the adoption of automation and AI-assisted screening tools within the workflow
  • Partner with Technology teams to improve tooling and workflow efficiency
  • Contribute to embedding regulatory requirements into systems and operational processes
  • Collaborate with global stakeholders to support alignment and progress on transfer clearance activities
  • Communicate clearly on status, requirements, and next steps
  • Build effective working relationships across functions

Requirements

  • 6+ years of experience in regulatory, compliance, data governance, legal, or operational roles within financial services or large global organizations
  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred
  • Experience supporting delivery of complex processes in a structured, deadline-driven environment
  • Ability to manage competing priorities and contribute to timely execution
  • Familiarity with regulatory or data governance frameworks (e.g., privacy, cross-border data, outsourcing)
  • Experience translating policy or requirements into operational processes is a plus
  • Experience working with data, systems, or workflow tools
  • exposure to automation or AI-enabled processes is beneficial
  • Ability to partner effectively with technology teams
  • Strong communication and collaboration skills
  • Ability to work effectively in a global, matrixed environment

Nice to have

  • Experience translating policy or requirements into operational processes
  • exposure to automation or AI-enabled processes
  • Master's degree

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