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Cheyenne Regional Medical Center Logo Cheyenne Regional Medical Center · Office Administration

Crmg office service support - internal medicine

United States, Cheyenne · Job Posted March 25, 2026
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Job Description

The Office Service Support provides administrative and clerical support to department or unit. This position is responsible for scheduling, registration, pre-registration and maintaining accurate non-clinical patient information. Perform general receptionist duties.

Job Responsibility

  • Greets visitors and checks in patients with accurate demographic and insurance information
  • Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient’s physician, and insurance company
  • Obtains insurance verification by e-verify or phone
  • Obtains necessary signatures for consent for services and mandatory Medicare documents
  • Encourages and assists patients in registration of patient portal
  • Responsible for scheduling patients for in office procedures/office visits and relaying patient data to those who require the information
  • Places patient appointment reminder calls
  • Obtains appropriate co-pays and account payments
  • responsible for cash drawer
  • Maintains accurate files and record systems to assist with all chart preparations for upcoming procedures and record statistics
  • Monitors the queues including performing the referral process through Epic and incoming faxes
  • When applicable, refers patients to Financial Assistance Office for payment plan or financial assistance

Requirements

  • High school diploma (or equivalent certificate from an accredited program) or higher
  • OR, one (1) or more years of job-related experience
  • Cheyenne Cardiology, Nephrology Clinic, Podiatry, and Vascular and CT Clinic Only: Valid USA driver’s license
  • Must have clean driving record that follows Cheyenne Regional Medical Center’s driving guidelines

Nice to have

  • High school diploma (or equivalent certification from an accredited program) or higher degree
  • Medical Terminology experience and/or education
  • Customer service experience
  • Clerical experience
  • Experience in a clinical setting

What we offer

  • 403(b) with 4% employer match
  • ANCC Magnet Hospital
  • 21 PTO days per year (increases with tenure)
  • Education Assistance Program
  • Employee Sponsored Wellness Program
  • Employee Assistance Program
  • Loan Forgiveness Eligible
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