CRM Strategy Manager Job at OneMagnify (Detroit)

Assistant Manager, Owner Growth Strategy – Next Best Action Strategy

We’re looking for a strategic, self-starting marketer to help shape and grow GM’...

Location

United States , Warren, Michigan

Salary:

105600.00 - 140700.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

5+ years of experience in marketing strategy, CRM, lifecycle marketing, customer growth, or related roles
Strong business acumen with the ability to connect customer strategy to commercial outcomes
Experience working cross-functionally and building credibility with a wide range of stakeholders and business teams
Demonstrated success leading or contributing to test-and-learn, experimentation, optimization, or performance improvement efforts
Ability to take ambiguous problems, structure them clearly, and move work forward with limited direction
Interest in and aptitude for learning Next Best Action, personalization, customer decisioning, and modern CRM capabilities
Strong communication and storytelling skills, including the ability to turn insights and strategy into clear recommendations
Bachelor's degree

Job Responsibility

Help define and evolve GM’s Next Best Action strategy across the owner lifecycle, grounded in business goals, customer needs, and growth opportunities
Build strong relationships with partners across marketing, product, analytics, finance, data, privacy, and business units to identify where NBA can unlock the most value
Translate business priorities into clear customer strategy, prioritization frameworks, and use cases for NBA
Partner with execution and platform teams to bring strategies to life, while staying focused on the business objective and customer outcome
Drive a strong test-and-learn culture, including hypothesis development, test design, readouts, and recommendations for what to scale, refine, or stop
Help define how rules-based logic, customer signals, and AI-driven decisioning should work together to improve relevance and performance
Ensure NBA strategies are focused on incremental value, customer experience, and measurable business impact—not just campaign output
Identify gaps, opportunities, and new ideas proactively, with a bias toward action and continuous improvement

What we offer

An incentive pay program offers payouts based on company performance, job level, and individual performance
Medical
Dental
Vision
Health Savings Account
Flexible Spending Accounts
Retirement savings plan
Sickness and accident benefits
Life insurance
Paid vacation & holidays

Fulltime

International CRM Manager

Location

United Kingdom , London

Salary:

Not provided

Tripadvisor

Expiration Date

Until further notice

Requirements

5+ years of experience in CRM, lifecycle marketing, or cross-channel campaign management, ideally within a global or highly matrixed organization
Proven experience managing CRM in at least two distinct global regions (e.g., EMEA, APAC, LATAM)
Ability to use AI for insight generation, prototyping new ideas, and accelerating output
Strong analytical skills and the ability to interpret test results and form new hypotheses and learning agendas

Job Responsibility

Adapt global CRM strategies for regional nuances, managing the end-to-end execution of email, push, and SMS campaigns across international markets
Identify untapped growth levers in specific regions through deep-dive data analysis and market research
Perform quarterly audits of international competitors to ensure our CRM tactics remain ahead of local market trends
Utilize GenAI tools to scale localized content creation and perform sentiment analysis on regional feedback

What we offer

Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
“Work your way” with flexibility to suit your lifestyle
Flexible schedule
Donation matching
Tuition assistance
Lifestyle benefit
Travel perks
Employee assistance program
Health benefits
Generous referral scheme

Senior Manager, CRM

Driven by the purpose of creating mutual understanding through language, Babbel ...

Location

United States , New York City

Salary:

110000.00 - 126000.00 USD / Year

Babbel

Expiration Date

Until further notice

Requirements

At least 5 years of CRM experience in a high-volume, revenue-focused role
experience in a B2C subscription-based tech company is a plus
A test-and-learn approach to work: you embrace new tools and AI to drive meaningful process improvements, and you treat iteration — including failure — as part of the path to step-change results
A strong understanding of international markets and corresponding customer behaviors
Hands-on experience with building and optimizing upsell-focused email, in-app, and push marketing campaigns
Proficiency with marketing automation platforms and ESPs such as Salesforce, Emarsys, Braze, or Customer.io
Strong understanding of CRM best practices and global compliance regulations (CAN-SPAM, CASL, GDPR) across regions
Proficient in email-specific HTML/CSS, liquid/scripting logic, SQL querying, and building advanced segments
Experience with BI platforms such as Looker, Tableau, Google Analytics, and Amplitude to track performance and refine strategy
A data-driven mindset, with the ability to interpret findings, analyze trends, and make recommendations based on campaign performance

Job Responsibility

Develop and execute a global CRM campaign strategy that drives upsell and cross-sell opportunities
Lead the end‑to‑end development, deployment, and continuous optimization of personalized high‑value customer journeys that improve conversions and long‑term customer value
Identify and implement new upsell and winback programs to improve customer lifetime value
Plan and maintain a revenue-focused campaign calendar with stakeholders, ensuring timely, high-quality execution
Continuously improve performance through rigorous experimentation and optimization from A/B and multivariate test design through to data-driven evaluation and decision-making
Lead campaign analysis and report on expansion efforts, providing actionable insights and recommendations
Collaborate closely with creative, product, and international teams to ensure consistent, on-brand messaging that resonates with diverse customer audiences

What we offer

Join a global company with purpose
Competitive compensation, PTO, benefits
Have an Impact on Babbel's product, company, and learners
Career growth and skill development

Fulltime

Crm Manager

Location

United States , New York

Salary:

90000.00 - 110000.00 USD / Year

Babbel

Expiration Date

Until further notice

Requirements

Minimum 4 years of CRM experience in a high-volume, retention-focused role
experience in a B2C subscription-based tech company is a plus
A strong understanding of international markets and corresponding customer behaviors
Hands-on experience with building and optimizing retention-focused email, in-app, and push marketing campaigns
Proficiency with marketing automation platforms and ESPs such as Salesforce, Emarsys, Braze, or Customer.io
Strong understanding of CRM best practices and global compliance regulations (CAN-SPAM, CASL, GDPR) across regions
Proficient in email-specific HTML/CSS, liquid/scripting logic, SQL querying, and building advanced segments
Experience with BI platforms such as Looker, Tableau, Google Analytics, and Amplitude to track performance and refine strategy
A data-driven mindset, with the ability to interpret findings, analyze trends, and make recommendations based on campaign performance
Proficiency with A/B and multivariate testing methodologies

Job Responsibility

Develop and execute a global CRM campaign strategy that drives upsell and cross-sell opportunities and reduces churn
Lead the end-to-end development, deployment, and continuous optimization of personalized high-value customer journeys that improve conversions and long-term customer value
Identify and implement new retention programs to improve customer satisfaction and lifetime value
Plan and maintain a retention-focused campaign calendar with stakeholders, ensuring timely, high-quality execution
Lead campaign analysis and report on retention efforts, providing actionable insights and recommendations for continuous improvement
Collaborate closely with creative, product, and international teams to ensure consistent, on-brand messaging that resonates with diverse customer audiences

What we offer

Join a global company with purpose
Competitive compensation, PTO, 401K and company matching, comprehensive benefits
Have an Impact on Babbel's product, company, and learners
Career growth and skill development

Fulltime

Senior Crm Manager

As Senior CRM Manager, you’ll own our CRM strategy across the full customer life...

Location

United Kingdom , Cardiff

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Expertise in Salesforce Marketing Cloud including journey builder, automation, segmentation, and reporting
Experience building SQL to build targeting segments
Proven experience leading CRM or lifecycle marketing in a fast-paced, customer oriented and data-led business
Strong background in cross-channel CRM development, with hands-on experience integrating CRM with offline sales and customer service operations
A data-driven and analytical mindset, confident using data to interrogate performance, test hypotheses, and inform strategy
Excellent communication skills, with the ability to write and edit clear, engaging customer messaging that drives response and retention
Strong commercial acumen and an ability to connect marketing activity to customer and business outcomes
Comfortable managing budgets, testing roadmaps, and senior stakeholders in a dynamic, growth-oriented environment
A proactive, curious, and ambitious approach, motivated by building something new, improving continuously, and delivering real impact

Job Responsibility

Develop and implement a cross-channel CRM strategy that connects online and offline touchpoints, collaborating closely with sales, customer service and product teams to influence processes and ensure a seamless customer experience
Build and optimise automated customer journeys, triggered communications, and nurture flows across email, SMS, WhatsApp, phone and other key channels
Deeply understand our customer base and behaviours to drive segmentation, personalisation, and testing strategies that maximise engagement and conversion
Translate CRM data and performance metrics into actionable insight, using analytics to interrogate customer behaviour and continually improve campaign and channel performance
Define, track, and report on CRM KPIs (open rates, CTR, conversions, retention, product penetration, persistency etc.), clearly linking marketing activity to commercial and customer outcomes
Partner with Growth, Product, and Customer Service teams to ensure consistent, on-brand messaging and a joined-up customer experience across all touchpoints
Champion data quality, compliance, and governance, ensuring all CRM activity meets GDPR and consent management standards
Manage and mentor a CRM Manager, fostering a test-and-learn culture that encourages innovation and continuous improvement

What we offer

All colleagues eligible for up to £3,600 of free shares each year after one year of service
33 days holiday (including bank holidays) when you join us, increasing up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
Flexible working
Private Health Cover
Critical Illness Cover
Simply Health
Cycle to Work Scheme
24-Hour Ecare
Financial & Mortgage Advice

Fulltime

Loyalty & CRM Manager

Loyalty & CRM Manager - Shape the future of customer engagement at Crown Paints....

Location

United Kingdom , Darwen

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in CRM, loyalty or customer engagement roles, ideally in a commercially driven environment
A hands-on mindset — comfortable building, testing and improving as you go
Strong understanding of how CRM and loyalty can drive measurable business impact
Ability to work cross-functionally and bring others on the journey
A balance of strategic thinking and practical delivery

Job Responsibility

Defining and delivering the loyalty and CRM strategy aligned to our commercial priorities
Building the foundations for a more data-led, insight-driven approach to customer engagement
Developing and launching initiatives that drive retention, frequency and lifetime value
Working cross-functionally to embed CRM and loyalty into the wider customer and brand experience
Evolving tools, processes and capabilities over time to unlock greater personalisation and automation

Marketing Strategy Manager

As the Marketing Strategy team, we drive growth by attracting new users and incr...

Location

Australia , Melbourne

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

+8 years of experience in digital marketing, with hands-on exposure to multichannel and paid media strategies
proactive, accountable, and takes full ownership of work with a results-driven mindset
experience managing stakeholders and collaborating cross-functionally across teams
communicates effectively in written and verbal formats
English proficiency required
resilient and thrives under pressure
solid understanding of 360 multichannel marketing, including paid social channels
data-driven, comfortable working with performance metrics
foundational knowledge of project management
demonstrates effective leadership

Job Responsibility

Own and drive the full marketing strategy for your experiences
develop compelling and scalable marketing plans for exclusive experiences worldwide
launch and optimize high-visibility performance marketing campaigns across social channels
collaborate closely with the growth marketing team to analyze results and improve performance
manage the regional P&L and lead large-scale marketing budgets
leverage advanced data insights to guide strategic decisions
bring strong analytical capabilities with performance metrics and forecasting
work cross-functionally with Sales, Media, CRM, Design, and Content teams
grow and scale your portfolio of experiences
demonstrate strong executive communication skills

What we offer

Attractive compensation package with room to grow
40% discount on all Fever events and experiences
free Candlelight voucher
Superannuation: 12% of gross salary
private health insurance with GU Health paid by Fever up to 2750 AUD for annual premium
ClassPass membership paid by Fever up to 39 credits per month
language learning support: English and Spanish lessons
hybrid work setup

Fulltime

Assistant Manager - CRM

Job Description for Asst. Manager - CRM Position. Key purpose of the job:. To ma...

Location

India , Mumbai

Salary:

Not provided

Larsen & Toubro

Expiration Date

November 26, 2026

Requirements

Graduate/ Post Graduate/ MBA with a minimum 5- 10 Years of Experience in real estate Sales/CRM
Strong background in customer acquisition, re-engagement and retention strategies
A Confident and articulate communicator capable of inspiring strong collaboration in the organisation

Job Responsibility

To manage and analyse customer interactions and data throughout the customer lifecycle
improving business relationships with customers
assisting in customer retention and driving sales growth
Handle customers from post sales stage till handover of the property
collection, documentation or any other paperwork on behalf of the company or the client
Compile information on customers across different channels / points of contact
Up-dation of data in ERP/ SAP (Sales Module)
Managing Customer Lifecycle
Enhance Customer Experience
Follow-up on submittals

Fulltime

Select Country

CRM Strategy Manager

Job Description

Job Responsibility

Requirements

What we offer

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