CrawlJobs Logo
Boots Logo Boots · -

CRM Specialist

United Kingdom, Nottingham · Job Posted May 04, 2026
Apply Position
Job Link Share

Job Description

Are you ready to make a real impact? Join Boots as a CRM Specialist within our dynamic Marketing team in Nottingham, Beeston. Here, you’ll have the opportunity to develop personalised marketing plans and manage impactful communications that resonate with our customers. At Boots, we believe in building a brilliant environment for our people, empowering you to make a difference every day. You’ll collaborate with a diverse range of internal and external stakeholders, ensuring our customer communications are not only effective but also drive real commercial results. Reporting to the CRM Manager, you'll work cross functionally with internal and external stakeholders, to delivery the best customer communications whilst driving real commercial results!

Job Responsibility

  • Create, own, and deliver the CRM plan and incentives
  • Collaborate with the wider marketing team to respond to briefs based on business objectives
  • Review and analyse commercial and customer impact to identify opportunities
  • Assign KPIs and optimise customer journeys based on results
  • Work with the Customer Marketing team to enhance the total customer experience

Requirements

  • Background in marketing, ideally with CRM, digital, or printed communications experience
  • A creative mindset with a customer-first and analytical approach
  • Excellent relationship-building, organisational, and communication skills
  • Flexibility and a willingness to contribute to various projects

Nice to have

  • Experience in data analysis and customer segmentation
  • Familiarity with marketing automation tools

What we offer

  • Boots Retirement Savings Plan (up to 6% company contribution)
  • Discretionary annual bonus
  • Generous employee discounts for you and a family member
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including options to buy additional holiday, discounted gym membership, life assurance, activity passes
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Boots - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

CRM Specialist

8 matching positions

Crm Specialist

Location
Location
Australia , Sydney
Salary
Salary:
Not provided
sydneyanglicans.net Logo
Sydney Anglicans
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Qualifications or equivalent experience in database management and CRM systems
  • Proven experience managing CRM platforms (Not-for-Profit experience highly regarded)
  • Experience with supporter journeys and data analysis that drives growth in engagement and giving
  • Strong analytical and reporting skills
  • Experience with Clarety CRM (desirable but not essential)
  • Strong organisational and communication skills
  • A committed Christian aligned with BCA's Mission and Statement of Faith
  • Collaborative, service-oriented mindset
  • Excellent interpersonal and communication skills
Job Responsibility
Job Responsibility
  • Manage all aspects of BCA's CRM system, including: Maintain and improve database health and integrity
  • Deliver timely reporting and insights for fundraising and marketing performance
  • Oversee website functionality as a key engagement and information platform
  • Support digital, email, direct mail and other marketing initiatives
  • Manage and optimise the supporter journeys
  • Provide help desk support and training to staff across regional offices
  • Contribute to other projects as necessary
  • Parttime
Read More
Arrow Right

CRM Specialist

As CRM Specialist at Catawiki, you will own the development, execution, and opti...
Location
Location
Portugal , Lisbon
Salary
Salary:
Not provided
catawiki.com Logo
Catawiki
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of CRM experience, ideally in an eCommerce or digital marketplace environment, with proven results in driving customer activation, retention, and monetisation.
  • Strong knowledge of CRM channels (email, app, push, in-app, web) and best practices, with a data-driven approach to experimentation and optimisation.
  • You thrive on using data to uncover insights, identify patterns, and make decisions.
  • Excellent communication, project management, and stakeholder management skills
  • able to simplify complexity and drive execution.
  • Resilient, proactive, and adaptable
  • eager to embrace change, innovate, and create solutions.
  • Passionate about Catawiki’s mission and customers, always thinking from the customer’s perspective.
  • Professional proficiency in English
Job Responsibility
Job Responsibility
  • Activate new Catawiki users and guide them towards becoming active participants.
  • Reactivate dormant or inactive users with targeted and personalised strategies.
  • Drive conversion from visitor to bidder (demand side) and visitor to submitter (supply side), with a strong focus on ensuring both result in wins and sales.
  • Support your manager in shaping strategy while staying close to the action by leading the operational execution of Catawiki’s CRM programmes, ensuring they deliver impact and stays aligned with business goals
  • Use data and insights to design, test, and optimise customer journeys that drive activation, retention, and revenue growth.
  • Proactively identify opportunities for innovation and improvement, embedding analytical rigour into every step.
  • Partner with cross-functional teams (Product, Brand, Country Management, Analytics) to ensure CRM efforts are integrated and impactful.
  • Contribute to building functional expertise by sharing knowledge, encouraging ownership, and embracing a culture of experimentation and continuous learning.
What we offer
What we offer
  • €100 Catavoucher when you join
  • €50 Catavoucher on your birthday
  • An extra day off each year to Pursue Your Passion
  • Additional leave for key work anniversaries and important life events
  • Fulltime
Read More
Arrow Right

Crm Specialist

Avidly APAC (formerly Hype & Dexter) is not your typical agency. As part of the ...
Location
Location
New Zealand , Auckland
Salary
Salary:
Not provided
Hype & Dexter Australia Pty Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–3 years’ experience working with HubSpot CRM (agency or in-house)
  • Proven experience delivering CRM implementations end-to-end
  • Strong understanding of how modern SaaS platforms integrate and work together
  • A proactive, solutions-focused mindset
  • Confidence working in a fast-paced, high-growth environment
  • Strong communication skills, with the ability to engage and influence a range of stakeholders
Job Responsibility
Job Responsibility
  • Leading end-to-end HubSpot CRM implementations across Sales and Service Hubs
  • Running discovery sessions and workshops to understand client needs and shape solutions
  • Designing and configuring CRM systems aligned to best practice and client objectives
  • Advising clients on CRM strategy, optimisation, and digital transformation
  • Identifying opportunities, risks, and improvements across projects and feeding these back to wider teams
  • Supporting internal teams (PM, Marketing, Customer Success) with CRM configuration and enhancements
  • Connecting and advising on native integrations, and contributing to the design of custom solutions
  • Delivering training and post-implementation coaching to ensure long-term client success
What we offer
What we offer
  • Flexible hybrid working options
  • Dedicated development time (1 week per year) aligned to your growth plan
  • Structured onboarding with certifications and training
  • Wellbeing support and initiatives
  • Social club and team connection opportunities
  • Uber home and Uber Eats if you’re working late
  • Fulltime
Read More
Arrow Right

CRM Specialist

As a CRM Specialist at 321, you will be the technical architect and strategic ad...
Location
Location
United States , Orlando
Salary
Salary:
65000.00 - 80000.00 USD / Year
321 Brand + Social House
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of hands-on experience with CRM platforms and marketing automation systems
  • Demonstrated expertise with High Level CRM (GoHighLevel) and Salesforce, including funnel building, automation setup, and advanced feature utilization
  • Broad knowledge of major CRM platforms such as HubSpot, Adobe, ActiveCampaign, Klaviyo, Mailchimp, or similar systems
  • Strong understanding of email marketing best practices, deliverability optimization, and compliance requirements (CAN-SPAM, GDPR)
  • Experience with API integrations, webhook configurations, and third-party tool connections
  • Proficiency in HTML/CSS for email template customization and landing page optimization
  • Analytical mindset with experience in campaign performance analysis and conversion rate optimization
  • Excellent project management skills with the ability to handle multiple client accounts simultaneously
  • Strong communication skills for client training, troubleshooting, and strategic consultation
  • Proficiency in Google Suite, project management tools, and marketing analytics platforms
Job Responsibility
Job Responsibility
  • Lead the setup, configuration, and optimization of CRM systems for new and existing clients across multiple industries
  • Design and implement comprehensive sales funnels, lead nurturing sequences, and customer lifecycle campaigns
  • Develop sophisticated segmentation strategies and automated workflows that align with client business objectives and customer behaviors
  • Create and maintain CRM integrations with third-party tools, websites, and marketing platforms to ensure seamless data flow
  • Build and manage multi-touch marketing campaigns including email sequences, SMS campaigns, and automated follow-up systems
  • Develop A/B testing strategies for campaign optimization, analyzing performance metrics to drive continuous improvement
  • Create dynamic content and personalization strategies based on customer data and behavioral triggers
  • Implement lead scoring models and qualification processes to improve sales team efficiency and conversion rates
  • Serve as the primary CRM expert for assigned client accounts, providing strategic guidance on platform capabilities and best practices
  • Conduct training sessions and workshops for client teams on CRM usage, campaign management, and performance analysis
  • Fulltime
Read More
Arrow Right

CRM Specialist

Basic Function: We are seeking a meticulous CRM Specialist to support our dynami...
Location
Location
Salary
Salary:
Not provided
beckermorgan.com Logo
Becker Morgan Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Detail oriented and highly organized
  • Database management and CRM experience, preferably Unanet CRM by Cosential or Deltek Vantagepoint CRM
  • Strong written and verbal communication skills
  • Basic proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Ability to multitask and prioritize in a fast-paced environment
  • Eagerness to learn and grow in the administrative, business development and/or marketing fields
  • Consistently demonstrate professional, positive, and approachable demeanor and discretion
  • Associate’s or Bachelor’s degree in Business Administration, Communications, Marketing, or a related field preferred
  • equivalent professional experience will also be considered
  • Minimum of 2 years of experience in CRM administration, database management, marketing/business development support, or a related administrative role preferred
Job Responsibility
Job Responsibility
  • Maintain and update the firm’s CRM system with client and project information
  • Data entry, constantly working to ensure accuracy and consistency
  • Coordinate opportunity tracking and pipeline follow-up
  • Ensure proposal accuracy and quality prior to submission
  • Update and maintain department master spreadsheets and templates
  • Help gather and organize data for reports, presentations, and analysis
  • Assist in organizing department files
  • Other administrative tasks may be requested by the marketing and business development team
What we offer
What we offer
  • Competitive compensation and annual bonus incentives
  • Medical, Dental, Vision, Basic Life, AD&D, and Short & Long-Term Disability Insurance with monthly employee premiums paid 100% by BMG
  • Pre-tax deductions for spouse and dependent insurance coverage and a flexible spending account option
  • Paid Time Off, Holiday Pay, and Flex Time
  • 401(k) with company match
  • Individual education budget, lunch & learns, and paid professional memberships & licensing
  • Advancement opportunities
  • Employee Assistance and Wellness Programs
  • Interoffice recreational competitions, annual project tours, holiday party, community and philanthropic activities
Read More
Arrow Right

CRM Specialist

At Anasia, we offer more than a job. We provide a long-term career and a chance ...
Location
Location
Egypt , Cairo
Salary
Salary:
Not provided
anasia.com Logo
Anasia Egypt for Trading
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s in Business Information Systems, Computer Science, or related field
  • 3–5 years of CRM administration experience
  • Proven migration and integration expertise
  • Salesforce Administrator certification preferred
  • Proficiency in API integrations, reporting tools, and Power BI
  • Strong analytical and communication skills
Job Responsibility
Job Responsibility
  • Administer CRM! Configure modules, manage user accounts, and implement workflow automation
  • Lead Migration! Oversee data migration from Dynamics CRM to Salesforce
  • Integrate Systems! Connect CRM with ERP, e‑commerce, and enterprise applications
  • Manage Data! Ensure accuracy, integrity, and develop dashboards/reports
  • Support Users! Conduct training, provide post‑go‑live support, and maintain documentation
  • Enhance Processes! Collaborate with teams to improve usability and automation
  • Fulltime
Read More
Arrow Right

CRM Specialist

Reporting to the CRM Senior Director, as CRM Analyst you will design and deliver...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
jellyfish.com Logo
Jellyfish
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in CRM with working knowledge of marketing automation solutions (Salesforce Marketing Cloud, Pardot, Bloomreach, Braze, and Microsoft Dynamics)
  • Experience in Marketing Automation and CRM campaign strategies and best practices
  • Knowledge of HTML, CSS and mobile email design and an interest to be top of the class in this area
  • Knowledge of digital analytics tools (e.g., Adobe Analytics, Google Analytics) and Appsflyer (desirable)
  • Experience in loyalty programs, specially in the retail sector
  • Knowledge of digital campaigns through multiple direct channels including email, push notification, SMS, Whats-App
  • Desirable knowledge of Customer Journey development
  • Experienced in data analysis and ability to interpret it
  • Knowledge in content grids, Tags for digital communication tracking
  • English Upper intermediate
Job Responsibility
Job Responsibility
  • Daily hands-on execution of CRM and marketing automation campaigns
  • Make recommendations and promote the use of innovative email features and capabilities
  • Collaborate with our creative team to design and create world class CRM campaigns
  • Work with the analytics team to understand business and customer needs and site analytics required to measure campaign success
  • Analyse campaign and data results and reporting campaign performance, summarising important insights, and offering recommendations
  • Preparation of content grids for email, SMS, push notification communication
What we offer
What we offer
  • Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund
  • Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours
  • Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn
  • Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage
  • Fulltime
Read More
Arrow Right

CRM Specialist

Groupon is a marketplace where customers discover new experiences and services e...
Location
Location
Spain
Salary
Salary:
Not provided
groupon.com Logo
Groupon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in CRM or a similar role, ideally within e-commerce or digital-first businesses
  • Exposure to consumer-focused strategies, primarily B2C
  • Hands-on experience with CRM platforms (e.g., Bloomreach, Braze, Salesforce Marketing Cloud, Iterable)
  • Comfortable using AI tools to improve efficiency, creativity, and analysis
  • Strong understanding of lifecycle marketing, customer segmentation (e.g., RFM models, behavioral triggers), and CRM KPIs (retention, open/click/conversion rates, reactivation)
  • Test-and-learn mindset with a willingness to iterate based on data
  • Excellent project management and cross-functional collaboration skills
  • Clear communicator with a user-first mindset and keen attention to detail
Job Responsibility
Job Responsibility
  • Design and execute lifecycle and monetization strategies aligned with key business goals, supporting customer acquisition, retention, and reactivation
  • Own end-to-end CRM projects—from planning to launch—ensuring timely delivery, cross-functional alignment, and executional excellence
  • Implement CRM workflows and campaigns (email, push, in-app, etc.) tailored to different customer segments and lifecycle stages
  • Collaborate with product, development, and marketing teams to integrate CRM tools and tactics seamlessly into broader initiatives
  • Leverage tools like Bloomreach (mandatory) to create personalized, automated journeys that drive engagement and revenue growth
  • Lead A/B tests and track campaign performance, providing insights and recommendations to continuously enhance CRM strategy and effectiveness
  • Incorporate AI tools to enhance personalization, streamline execution, and support day-to-day CRM workflows
Read More
Arrow Right