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Sydney Anglicans Logo Sydney Anglicans · IT - Administration

Crm Specialist

Australia, Sydney Employment contract · Job Posted May 29, 2026
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Job Responsibility

  • Manage all aspects of BCA's CRM system, including: Maintain and improve database health and integrity
  • Deliver timely reporting and insights for fundraising and marketing performance
  • Oversee website functionality as a key engagement and information platform
  • Support digital, email, direct mail and other marketing initiatives
  • Manage and optimise the supporter journeys
  • Provide help desk support and training to staff across regional offices
  • Contribute to other projects as necessary

Requirements

  • Qualifications or equivalent experience in database management and CRM systems
  • Proven experience managing CRM platforms (Not-for-Profit experience highly regarded)
  • Experience with supporter journeys and data analysis that drives growth in engagement and giving
  • Strong analytical and reporting skills
  • Experience with Clarety CRM (desirable but not essential)
  • Strong organisational and communication skills
  • A committed Christian aligned with BCA's Mission and Statement of Faith
  • Collaborative, service-oriented mindset
  • Excellent interpersonal and communication skills

Nice to have

Experience with Clarety CRM

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