CrawlJobs Logo

CRM Specialist

catawiki.com Logo

Catawiki

Location Icon

Location:
Portugal , Lisbon

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As CRM Specialist at Catawiki, you will own the development, execution, and optimisation of our global, data-driven CRM strategy. You will be responsible for ensuring that our communications are relevant, timely, and impactful - driving customer engagement, retention, and conversion across multiple channels. These include email, app push notifications, in-app messages, notification centre, and web banners.

Job Responsibility:

  • Activate new Catawiki users and guide them towards becoming active participants.
  • Reactivate dormant or inactive users with targeted and personalised strategies.
  • Drive conversion from visitor to bidder (demand side) and visitor to submitter (supply side), with a strong focus on ensuring both result in wins and sales.
  • Support your manager in shaping strategy while staying close to the action by leading the operational execution of Catawiki’s CRM programmes, ensuring they deliver impact and stays aligned with business goals
  • Use data and insights to design, test, and optimise customer journeys that drive activation, retention, and revenue growth.
  • Proactively identify opportunities for innovation and improvement, embedding analytical rigour into every step.
  • Partner with cross-functional teams (Product, Brand, Country Management, Analytics) to ensure CRM efforts are integrated and impactful.
  • Contribute to building functional expertise by sharing knowledge, encouraging ownership, and embracing a culture of experimentation and continuous learning.

Requirements:

  • 3+ years of CRM experience, ideally in an eCommerce or digital marketplace environment, with proven results in driving customer activation, retention, and monetisation.
  • Strong knowledge of CRM channels (email, app, push, in-app, web) and best practices, with a data-driven approach to experimentation and optimisation.
  • You thrive on using data to uncover insights, identify patterns, and make decisions.
  • Excellent communication, project management, and stakeholder management skills
  • able to simplify complexity and drive execution.
  • Resilient, proactive, and adaptable
  • eager to embrace change, innovate, and create solutions.
  • Passionate about Catawiki’s mission and customers, always thinking from the customer’s perspective.
  • Professional proficiency in English
What we offer:
  • €100 Catavoucher when you join
  • €50 Catavoucher on your birthday
  • An extra day off each year to Pursue Your Passion
  • Additional leave for key work anniversaries and important life events

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Catawiki - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for CRM Specialist

Crm Specialist / Hubspot Implementation Specialist

A CRM Specialist / HubSpot Implementation Specialist is responsible for managing...
Location
Location
United Kingdom
Salary
Salary:
Not provided
itcservice.co.uk Logo
ITC Service Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong communication skills with the ability to explain technical concepts clearly
  • IT literate with a good understanding of CRM systems and marketing automation
  • A passion for delivering exceptional client experiences
  • Ability to adapt to a fast-paced environment and manage multiple projects
  • Willingness to complete relevant HubSpot certifications and training
  • Hands-on experience with HubSpot CRM
Job Responsibility
Job Responsibility
  • Configure and customise HubSpot CRM to meet business and client requirements
  • Manage data migration, integration, and synchronisation between HubSpot and other platforms
  • Ensure data accuracy, segmentation, and compliance with GDPR and company standards
  • Develop and maintain automated workflows, pipelines, and dashboards for marketing and sales teams
  • Collaborate with clients to implement HubSpot solutions tailored to their business needs
  • Support the Marketing Team with HubSpot campaign setup, email marketing, and lead nurturing workflows
  • Provide insights and reporting on campaign performance using HubSpot analytics
  • Assist in optimising landing pages, forms, and CTAs for lead generation
  • Contribute to marketing automation strategies and ensure alignment with overall marketing objectives
  • Deliver HubSpot onboarding and training sessions for clients and internal teams
  • Fulltime
Read More
Arrow Right

CRM Specialist

Groupon is a marketplace where customers discover new experiences and services e...
Location
Location
Spain
Salary
Salary:
Not provided
groupon.com Logo
Groupon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in CRM or a similar role, ideally within e-commerce or digital-first businesses
  • Exposure to consumer-focused strategies, primarily B2C
  • Hands-on experience with CRM platforms (e.g., Bloomreach, Braze, Salesforce Marketing Cloud, Iterable)
  • Comfortable using AI tools to improve efficiency, creativity, and analysis
  • Strong understanding of lifecycle marketing, customer segmentation (e.g., RFM models, behavioral triggers), and CRM KPIs (retention, open/click/conversion rates, reactivation)
  • Test-and-learn mindset with a willingness to iterate based on data
  • Excellent project management and cross-functional collaboration skills
  • Clear communicator with a user-first mindset and keen attention to detail
Job Responsibility
Job Responsibility
  • Design and execute lifecycle and monetization strategies aligned with key business goals, supporting customer acquisition, retention, and reactivation
  • Own end-to-end CRM projects—from planning to launch—ensuring timely delivery, cross-functional alignment, and executional excellence
  • Implement CRM workflows and campaigns (email, push, in-app, etc.) tailored to different customer segments and lifecycle stages
  • Collaborate with product, development, and marketing teams to integrate CRM tools and tactics seamlessly into broader initiatives
  • Leverage tools like Bloomreach (mandatory) to create personalized, automated journeys that drive engagement and revenue growth
  • Lead A/B tests and track campaign performance, providing insights and recommendations to continuously enhance CRM strategy and effectiveness
  • Incorporate AI tools to enhance personalization, streamline execution, and support day-to-day CRM workflows
Read More
Arrow Right

Email and CRM Specialist

Join a fast-growing eCommerce business in Guildford and take full responsibility...
Location
Location
United Kingdom , Guildford
Salary
Salary:
35000.00 - 40000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven track record in email marketing and CRM management, preferably within an eCommerce setting
  • Highly detail-oriented with strong organisational and project management skills
  • Can work independently and proactively while effectively collaborating in a small team
  • Demonstrates strong communication skills to liaise with internal and external stakeholders
  • Thrives under pressure, managing multiple campaigns and deadlines efficiently
  • Experience using email marketing platforms such as Klaviyo and Mailchimp (desired)
Job Responsibility
Job Responsibility
  • Develop and execute effective email marketing campaigns, ensuring high deliverability, engagement, and ROI
  • Oversee the CRM system to ensure accurate segmentation, personalisation, and automation
  • Analyse and report on email and CRM performance, providing actionable insights for optimisation
  • Implement strategies for customer retention and loyalty through targeted email and CRM initiatives
  • Create and maintain automated workflows and nurture campaigns
  • Collaborate with the marketing team on SEO and affiliate projects as needed
  • Coordinate with the Brand Director to ensure email copy aligns with the brand tone and messaging
What we offer
What we offer
  • 20 days of holiday plus 8 bank holidays annually
  • An extra day off for your birthday
  • Flexible hours
  • Monthly team socials
  • Free Parking
  • Fulltime
Read More
Arrow Right

Email & CRM Specialist

Join our team as an Email & CRM Specialist to drive engagement and conversions t...
Location
Location
United Kingdom , Guildford
Salary
Salary:
35000.00 - 40000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in email marketing or CRM roles
  • Experience within an eCommerce context
  • Detail-oriented with exceptional organisational and project management skills
  • Ability to work effectively both independently and as part of a small team
  • Clear and effective communication skills
  • Ability to manage multiple campaigns and deadlines under pressure
  • Hands-on experience with Klaviyo and Mailchimp
Job Responsibility
Job Responsibility
  • Develop and execute engaging email marketing campaigns
  • Oversee and optimize CRM system for accurate segmentation, personalization, and automation
  • Analyse and report on email and CRM performance
  • Implement innovative strategies for customer retention and loyalty
  • Create and maintain automated workflows and nurturing campaigns
  • Collaborate with marketing team members on SEO and affiliate projects
  • Ensure all email copy aligns with brand tone and messaging
What we offer
What we offer
  • 20 days of holiday plus 8 bank holidays annually
  • Extra day off for birthday
  • Two additional holiday days between Christmas and New Year
  • One paid volunteering day
  • Flexible working hours
  • Monthly team socials
  • Hybrid working arrangement
  • Pension scheme with government Nest plan
  • Fulltime
Read More
Arrow Right

CRM Specialist - Sports Fashion

Our sports fashion client is currently recruiting a CRM Specialist. This role is...
Location
Location
United Kingdom , London
Salary
Salary:
42000.00 GBP / Year
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience managing email campaigns
  • Experience with any ESP (Email Service Provider)
  • Experience with Klaviyo is a plus
Job Responsibility
Job Responsibility
  • Managing email for the business
  • Working with colleagues across digital to put together high quality emails
  • Creating and gaining content from the organisation
  • Being in charge of automation, acquisition and retention
  • Fulltime
Read More
Arrow Right

CRM Content Specialist

Our team is the voice of IKEA. We use words, pictures and videos to tell the sto...
Location
Location
Austria , Vösendorf
Salary
Salary:
2303.00 - 2942.00 EUR / Month
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • in the Marketing creative and production process as well as in marketing technology. communication in retail
  • of the relation between content writing and SEO (Search Engine Optimization)
  • of dynamic content creation and graphic copy writing
  • of the IKEA multichannel reality and online customer behaviors and an understand the role of Commercial as an integrated part of the IKEA business
  • Strong interpersonal skills with the ability to build trustful relationships
  • of how to deliver within scope of tasks and perform with quality and speed
  • of how to follow up on work done and capture learnings to improve
Job Responsibility
Job Responsibility
  • Manage the process of creating Marketing content for Email Marketing (and potentially other digital channels), ensuring that communication meets the brief and is consistent with tone of voice and brand identity
  • Support copy-writing and editorial needs for Marketing to deliver Marketing Communication plan
  • Collaborate with the customer engagement team to develop local content solutions for the common CRM customer offerings
  • Responsible to review content assets, create pages and publish in owned digital channels
  • Measure performance of content (with performance leader) to optimize and improve KPIs
  • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and maximize impact
  • Contribute to the integrated multichannel executions/output of the marketing team in order to contribute to the business goals
  • Support all initiatives within and outside commercial included in the agreed communication plan (e.g. promote home solar)
  • Fulltime
Read More
Arrow Right

Marketing Automation Specialist

In this role, you will build, implement, and optimize marketing campaigns to dri...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.ledger.com Logo
Ledger
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of CRM / marketing automation experience
  • Experienced with a Marketing Automation Platform, such as Braze / Salesforce Marketing Cloud / Eloqua / Pardot / Marketo / HubSpot
  • Highly proficient in spoken and written English
  • Exceptional team player - the role requires cooperation with the CRM team and other teams at Ledger on a daily basis
  • An orientation towards creative marketing, as well as an attention to detail
  • Demonstrable experience or interest in the crypto industry
  • It's advantageous if you knowledge in SQL, Liquid Scripting
  • It's a big plus if you come from a FinTech or a trading background
Job Responsibility
Job Responsibility
  • Campaign delivery: Create, manage, analyze and optimize multi-channel marketing campaigns
  • End-to-end campaign/program build management: Initiate and oversee the cross-team collaboration of content creation, design, development, localisation, tracking and delivery of each campaign. Campaigns will be initiated from within the CRM team and across the Ledger organization
  • Delivery process optimization: Find ideas and solutions for automating, optimizing and improving internal processes, by routine analysis and supplying actionable ideas
  • Cross-Functional collaboration: Work closely with product, marketing, sales, and analytics teams to build and effectively deliver a high volume of campaigns
What we offer
What we offer
  • Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
  • Flexibility: A hybrid work policy
  • Social: Frequent social events, snacks and drinks in our Holborn office
  • Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
  • Well-being: Personal development, coaching & fitness with our dedicated partners
  • Vacation: 28 days of paid leave per year, in addition to national holidays
  • High tech: Access to high performance office equipment and gadgets, including Apple products
  • Transport: Ledger reimburses part of your preferred means of transportation
  • Discounts: Employee discount on all our products
  • Fulltime
Read More
Arrow Right

Marketing Automation Specialist

In this role, you will build, implement, and optimize marketing campaigns to dri...
Location
Location
France , Paris
Salary
Salary:
Not provided
https://www.ledger.com Logo
Ledger
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of CRM / marketing automation experience
  • Experienced with a Marketing Automation Platform, such as Braze / Salesforce Marketing Cloud / Eloqua / Pardot / Marketo / HubSpot
  • Highly proficient in spoken and written English
  • Exceptional team player - the role requires cooperation with the CRM team and other teams at Ledger on a daily basis
  • An orientation towards creative marketing, as well as an attention to detail
  • Demonstrable experience or interest in the crypto industry
Job Responsibility
Job Responsibility
  • Create, manage, analyze and optimize multi-channel marketing campaigns
  • Initiate and oversee the cross-team collaboration of content creation, design, development, localisation, tracking and delivery of each campaign
  • Find ideas and solutions for automating, optimizing and improving internal processes, by routine analysis and supplying actionable ideas
  • Work closely with product, marketing, sales, and analytics teams to build and effectively deliver a high volume of campaigns
What we offer
What we offer
  • Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
  • Flexibility: A hybrid work policy
  • Social: Frequent social events, snacks and drinks
  • Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
  • Well-being: Personal development, coaching & fitness with our dedicated partners
  • Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
  • High tech: Access to high performance office equipment and gadgets, including Apple products
  • Transport: Ledger reimburses part of your preferred means of transportation
  • Discounts: Employee discount on all our products
  • Fulltime
Read More
Arrow Right