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CRM Specialist - Seasonal

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Boots

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Location:
United Kingdom , Nottingham

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Sitting within the Customer Marketing team, you'll be responsible for developing the personalised marketing plan and managing the delivery of Seasonal communications. Reporting to the CRM Manager, you'll work cross functionally with internal and external stakeholders, to deliver the best customer communications whilst driving real commercial results, both directly through the communications and by developing stronger and more personalised opportunities for our Seasonal activity. It's a busy role that requires a customer focused mind-set, strong communication skills, attention to detail and great organisation.

Job Responsibility:

  • Developing the personalised marketing plan and managing the delivery of Seasonal communications
  • Working cross functionally with internal and external stakeholders
  • Delivering the best customer communications whilst driving real commercial results
  • Developing stronger and more personalised opportunities for our Seasonal activity
  • Responsible for creation, ownership and delivery of seasonal activity across all business categories but with a proactive focus on health and wellness
  • Working as a member of the seasonal marketing squad to collaborate with key stakeholders to create and respond to briefs based on business objective and need
  • Review and analyse commercial and customer impact to define opportunities
  • Assign KPIs and continually optimise the customer journeys based on KPI result
  • Collaborate with the wider Customer Marketing team to inform the total customer experience
  • Work reactively to facilitate the business asks and work at speed to meet commercial needs

Requirements:

  • Background in marketing, ideally with experience in CRM
  • Creative individual with a customer-first, analytical mind set
  • Excellent relationship, organisational and communication skills
  • Happy to give something a go, and contribute to lots of different work
What we offer:
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Additional Information:

Job Posted:
March 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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