CrawlJobs Logo
Boots Logo Boots · -

CRM Specialist - Seasonal

United Kingdom, Nottingham · Job Posted March 03, 2026
Apply Position
Job Link Share

Job Description

Sitting within the Customer Marketing team, you'll be responsible for developing the personalised marketing plan and managing the delivery of Seasonal communications. Reporting to the CRM Manager, you'll work cross functionally with internal and external stakeholders, to deliver the best customer communications whilst driving real commercial results, both directly through the communications and by developing stronger and more personalised opportunities for our Seasonal activity. It's a busy role that requires a customer focused mind-set, strong communication skills, attention to detail and great organisation.

Job Responsibility

  • Developing the personalised marketing plan and managing the delivery of Seasonal communications
  • Working cross functionally with internal and external stakeholders
  • Delivering the best customer communications whilst driving real commercial results
  • Developing stronger and more personalised opportunities for our Seasonal activity
  • Responsible for creation, ownership and delivery of seasonal activity across all business categories but with a proactive focus on health and wellness
  • Working as a member of the seasonal marketing squad to collaborate with key stakeholders to create and respond to briefs based on business objective and need
  • Review and analyse commercial and customer impact to define opportunities
  • Assign KPIs and continually optimise the customer journeys based on KPI result
  • Collaborate with the wider Customer Marketing team to inform the total customer experience
  • Work reactively to facilitate the business asks and work at speed to meet commercial needs

Requirements

  • Background in marketing, ideally with experience in CRM
  • Creative individual with a customer-first, analytical mind set
  • Excellent relationship, organisational and communication skills
  • Happy to give something a go, and contribute to lots of different work

What we offer

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

CRM Specialist - Seasonal

8 matching positions

Digital Marketing Manager

Digital Marketing Manager is responsible for leading the end‑to‑end content and ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
disney.com Logo
Disney
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience operating at Digital Marketing Manager level (or similar) in a multi‑market or large‑scale consumer business
  • Strong background in digital content strategy, merchandising and/or ecommerce
  • Proven success in SEO, on‑page optimisation and content frameworks
  • Experience with AI‑driven content optimisation highly valuable
  • Demonstrated success in managing Affiliate channels
  • People leadership experience managing multi‑disciplinary digital teams
  • Experience collaborating with UX, Product and Development teams
  • Budget management experience
  • Experience within travel, hospitality or entertainment sectors beneficial but not essential
  • Strong leadership, coaching and team‑building skills
Job Responsibility
Job Responsibility
  • Lead the planning, creation and continual optimisation of all site content and merchandising across UK and EU markets
  • Own the content and merchandising roadmap, ensuring alignment to commercial priorities, campaign activity and guest experience goals
  • Oversee new content development, ensuring consistency, clarity, accuracy and brand alignment across all digital platforms
  • Partner with Strategy teams to integrate insights, consumer trends and commercial data into planning cycles
  • Ensure all content supports conversion, personalisation opportunities and seasonal demand
  • Own SEO strategy across markets, including technical collaboration with Digital teams
  • Drive AI optimised content creation to support how users search via multimodal AI
  • Lead ongoing schema, metadata and structural optimisation to enhance visibility and organic performance
  • Monitor search trends, competitor activity and market insights to identify new opportunities
  • Own the Affiliate marketing strategy and partnerships, ensuring strong ROI and alignment with commercial priorities
What we offer
What we offer
  • 25 days annual leave
  • Private medical insurance & dental care
  • Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
  • Excellent parental and guardian leave
  • Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST
  • Fulltime
Read More
Arrow Right

Customer Retention Specialist

The Customer Retention Specialist plays a vital role in maintaining and strength...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
28089.10 - 32000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication and telephone skills
  • Friendly, confident and professional manner
  • Strong organisational skills
  • Good IT literacy
  • Ability to build rapport quickly
  • Self-motivated with excellent time management
  • Positive and resilient attitude
Job Responsibility
Job Responsibility
  • Book vehicle services
  • Book MOT appointments
  • Promote manufacturer service plans and seasonal offers
  • Re-engage customers who have not visited the dealership recently
  • Encourage customers to continue servicing their vehicles
  • Ensure customer records and contact details are kept accurate
  • Follow up missed appointments
  • Contact prospective customers who have submitted enquiries
  • Qualify customer interest
  • Arrange appointments for interested customers with the Sales Team
What we offer
What we offer
  • Performance-based incentive scheme
  • Introductory commission payment for vehicle sales from generated opportunities
  • Additional performance incentives based on workshop booking targets, customer retention objectives and overall departmental performance
  • Fulltime
Read More
Arrow Right

CS Scheduling Sr. Specialist

As a Sr. Schedule Specialist, you will play a critical role in ensuring our Cust...
Location
Location
Portugal
Salary
Salary:
Not provided
catawiki.com Logo
Catawiki
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • 2+ years of experience in a similar role (mandatory)
  • Deep understanding of: Forecasting methodologies
  • Capacity Planning
  • Workforce Modelling
  • Scheduling
  • Shrinkage Planning
  • Erlang-based staffing calculations
  • Intraday Management
  • Service Level Management
Job Responsibility
Job Responsibility
  • Generate short, medium, and long-term forecasts across multiple channels and markets using historical data, business trends, seasonality, and operational drivers
  • Develop staffing requirements and workforce plans based on forecasted demand and service level targets
  • Build and maintain workforce planning models, forecasting tools, and capacity planning frameworks
  • Monitor forecast accuracy and continuously refine forecasting methodologies and assumptions
  • Conduct analysis to identify trends, risks, and opportunities impacting workforce requirements
  • Produce workforce insights and recommendations that improve operational efficiency, customer experience, and resource utilisation
  • Lead continuous improvement initiatives related to forecasting, scheduling, and workforce optimization
  • Create, maintain, and optimise schedules that align workforce capacity with business needs
  • Ensure schedules are published according to agreed cadences and operational requirements
  • Monitor staffing coverage across teams, channels, and markets, balancing service levels with employee experience
What we offer
What we offer
  • €100 Catavoucher when you join
  • €50 Catavoucher on your birthday
  • an extra day off each year to Pursue Your Passion
  • additional leave for key work anniversaries and important life events
  • Learning & Development initiatives including clear development plans and mentorship programmes
  • a culture of connection
  • inclusive and queer-friendly environment
  • Fulltime
Read More
Arrow Right

Principal Global Business Services Process Specialist

The Principal Global Process Specialist is a highly skilled subject matter exper...
Location
Location
South Africa , Johannesburg
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong communication and interpersonal skills
  • Strong analytical skills
  • Broad knowledge of process mapping and Signavio
  • Requirements gathering and analysis techniques
  • Ability to work independently
  • Knowledge of sales tools (Salesforce - CRM, CPQ – Quoting) and data integration concepts
  • Strong ability to learn and adapt
  • Seasoned knowledge of business process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering
  • Broad knowledge of the Op2O process (Sales, Quoting and Order Management)
  • Problem-solving mindset
Job Responsibility
Job Responsibility
  • Lead projects to simplify, standardise and improve processes
  • Conduct As-Is analysis to identify process gaps
  • Partner with stakeholders to gather and translate business requirements
  • Assist with identification of business process improvements through data analysis
  • Identify cross-regional synergies and improvements
  • Prepare detailed process diagrams and documentation
  • Engage with stakeholders and facilitate sessions
  • Assist with implementation of projects related to business process improvement
  • Support maintenance of process documentation
  • Review documentation periodically with GPOs and GBS service providers
  • Fulltime
Read More
Arrow Right

Specialist, Global Brand Marketing – Call of Duty Live Services

We are seeking a highly organized, proactive, and detail-oriented Specialist, Gl...
Location
Location
United States of America , Santa Monica
Salary
Salary:
55800.00 - 103230.00 USD / Year
activision.com Logo
Activision
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in marketing, communications, business, or a related field
  • 2–4+ years of experience in brand marketing, consumer marketing, campaign management or related marketing functions. Gaming, entertainment, sports or live services experience preferred
  • Excellent communication and collaboration skills with strong attention to detail
  • Familiarity with social, digital, and player engagement channels
  • Experience collaborating with internal stakeholders, external agencies, and cross-functional teams
  • A proactive, team-player mindset with the ability to take initiative and operate effectively in a fast-paced environment
  • Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously
  • Passion for gaming and understanding of player communities
Job Responsibility
Job Responsibility
  • Support the execution of live-service marketing plans, ensuring timely delivery of marketing materials across Product, Studio, Social, CRM, PR/Influencer, and platform channels
  • Assist in the planning and execution of seasonal content marketing beats, including partnering with internal creative teams and external agencies to ensure alignment with brand and business objectives
  • Coordinate go-to-market campaign workflows and creative development processes, including scheduling meetings, preparing briefs, tracking feedback, managing approvals, and maintaining campaign timelines
  • Manage seasonal go-to-market calendars, asset trackers, and project management workflows to support alignment across stakeholders and teams
  • Support the creation and sourcing of marketing assets, including coordinating in-game capture requests, approvals, legal reviews, and final asset delivery
  • Assist with project management responsibilities including tracking deadlines, maintaining documentation, and ensuring smooth execution of marketing initiatives
  • Help organize and track marketing asset performance, player sentiment, and campaign insights to identify opportunities for optimization and future learnings
  • Contribute to campaign reporting, recaps, and retrospective processes to help inform future live-service marketing strategies
  • Help ensure consistency across all player-facing marketing touchpoints and maintain alignment with Call of Duty brand standards
What we offer
What we offer
  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
  • 401(k) with Company match, tuition reimbursement, charitable donation matching
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
  • Fulltime
Read More
Arrow Right

Campaign Operations Specialist

United way of Greater Cincinnati is seeking a Campaign Operations Specialist to ...
Location
Location
United States , Cincinnati
Salary
Salary:
45000.00 USD / Year
unitedway.org Logo
United Way
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma with some college preferred
  • Proficiency in basic Microsoft Word and intermediate Excel
  • Salesforce - CRM experience preferred
  • Minimum three years working in an office with some decision-making experience in the areas of data processing and customer service
  • English
Job Responsibility
Job Responsibility
  • Review imports from Stratus Live, Goodworld and all third-party processors for duplications and missing GAU’s and verify data for pledge processing
  • Monitor the 5/3 lockbox for pledge processing batches and process accordingly
  • Process Service tickets submitted by the AR specialists, set up or adjust Opportunities as needed for AR processors to apply received payments
  • Train seasonal staff on data entry procedures and account maintenance
  • Research donor pledge and designation information
  • Communicate and provide pledge information and acknowledgement reports to partner agencies and other United Ways and their partner agencies
  • Maintain updated agency information and vetting of agencies
  • Maintain agency designation codes and donor choice contacts in pledge processing system
  • Verify qualified partner agencies in I guide prior to annual Campaign year kick off for designations
  • Submit UWGC where raised reports for other LUW’s to MMRS annually
What we offer
What we offer
  • Generous paid time off including vacation, personal, sick, and holiday time
  • Medical, Dental, Vision, Life Insurance, 403b plan with company match
  • Short-Term & Long-Term Disability Insurance
  • Employee Assistance Program and access to other free health programs
  • Community volunteer opportunities
  • Professional development and training opportunities
  • Fulltime
Read More
Arrow Right

Specialist, Global Brand Marketing – Call of Duty Live Services

We are seeking a highly organized, proactive, and detail-oriented Specialist, Gl...
Location
Location
United States of America , Santa Monica
Salary
Salary:
55800.00 - 103230.00 USD / Year
activision.com Logo
Activision
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in marketing, communications, business, or a related field
  • 2–4+ years of experience in brand marketing, consumer marketing, campaign management or related marketing functions. Gaming, entertainment, sports or live services experience preferred
  • Excellent communication and collaboration skills with strong attention to detail
  • Familiarity with social, digital, and player engagement channels
  • Experience collaborating with internal stakeholders, external agencies, and cross-functional teams
  • A proactive, team-player mindset with the ability to take initiative and operate effectively in a fast-paced environment
  • Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously
  • Passion for gaming and understanding of player communities
Job Responsibility
Job Responsibility
  • Support the execution of live-service marketing plans, ensuring timely delivery of marketing materials across Product, Studio, Social, CRM, PR/Influencer, and platform channels
  • Assist in the planning and execution of seasonal content marketing beats, including partnering with internal creative teams and external agencies to ensure alignment with brand and business objectives
  • Coordinate go-to-market campaign workflows and creative development processes, including scheduling meetings, preparing briefs, tracking feedback, managing approvals, and maintaining campaign timelines
  • Manage seasonal go-to-market calendars, asset trackers, and project management workflows to support alignment across stakeholders and teams
  • Support the creation and sourcing of marketing assets, including coordinating in-game capture requests, approvals, legal reviews, and final asset delivery
  • Assist with project management responsibilities including tracking deadlines, maintaining documentation, and ensuring smooth execution of marketing initiatives
  • Help organize and track marketing asset performance, player sentiment, and campaign insights to identify opportunities for optimization and future learnings
  • Contribute to campaign reporting, recaps, and retrospective processes to help inform future live-service marketing strategies
  • Help ensure consistency across all player-facing marketing touchpoints and maintain alignment with Call of Duty brand standards
What we offer
What we offer
  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
  • 401(k) with Company match, tuition reimbursement, charitable donation matching
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
  • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance
  • Fulltime
Read More
Arrow Right

Assistant Manager

The Assistant Manager is responsible for partnering with the Managing Director a...
Location
Location
United States , New York
Salary
Salary:
88747.00 - 99839.00 USD / Year
assessfirst.com Logo
Assessfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of retail management experience
  • prior experience in a luxury environment preferred
  • must possess basic office skills including proficiency in Excel, Word, Cegid and E-time
  • ability to learn merchandise, POS and payroll systems
  • effectively troubleshoot
  • ability to interpret sales data and translate into effective business recommendations
  • clear written and verbal communication skills
  • ability to lift between 0-25 lbs. without assistance
  • flexible in work availability as business needs dictate
Job Responsibility
Job Responsibility
  • Daily supervision of staff (coaching, training and assisting in achieving sales objectives)
  • Demonstrates and active management presence on the sales floor modeling exceptional service and ensuring all team member embody the Hermès spirit
  • Identifying sales opportunities by weekly review of business by métier, tracking delivery and special orders
  • Applying these sales opportunities in tandem with each sales specialist personal goals to evaluate contribution to total boutique
  • Contributing to and/or conducting monthly touch-base meetings and annual performance evaluations in tandem with Managing Director/Floor Director
  • Communicates CRM standards, follows up daily for associate compliance and to maximize quality of client capture rate and detailed information according to HOP standards
  • Ensures policy and procedure is clearly communicated to team and all are actively compliant
  • Monitor E-time and scheduling needs for the staff. Keep and accurate record of vacation, time and attendance in tandem with HR
  • Organizes seasonal trainings including key métier points, share porte updates, and ensure sales team are integrating into client conversations at point of sale
  • Assists in maintaining database of candidates for store and in recruiting and interviewing to fill open positions
  • Fulltime
Read More
Arrow Right