CRM Project Manager

• Lead and oversee projects in a wide range of Business Development focused areas
• Collaborate with members of various departments, location offices, departments, and users to assist with CRM focused projects
• Assists with project governance, creating and maintaining metrics for the project
• Interface and maintain effective communication with Senior Management on all project activities
• Solid understanding and improvements to standard business processes including Change Management, Work Prioritization, Quality Assurance, Project Management, Financial lifecycle processes and Continuous Improvement best practices
• Lead and oversee CRM Implementation projects throughout the entire Project Lifecycle, utilizing process templates and guidelines to achieve project success

• Possess strong interpersonal skills
• Possess strong business/technical oral and written communication
• Possess deep knowledge of CRM Platforms and data management practices
• Ability to work and remain organized in a fast-paced complex environment
• ability to multi-task, change direction, effectively prioritize, and meet deadlines
• Ability to act as Lead Project Manager on CRM projects
• Ability to lead projects utilizing the full Project Management lifecycle
• Ability to present to Senior Leadership on Project progress, risks and issues
• Bachelor's degree in Business or a closely related discipline preferred
• Project Management certification preferred
• 5 or more years required of combined Project Management Experience, specifically with CRM tool implementation experience

Work from home flexibility