CRM Product Owner Job at Genuine Parts Company (Birmingham)

It Product Owner Iii

Under limited supervision, the Product Owner III is responsible for defining the...

Location

United States , Birmingham

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a bachelor's degree and five (5) to eight (8) years of related experience or an equivalent combination
Strong analytical and problem-solving skills with a demonstrated ability to identify, analyze, and synthesize product use data and use that data to drive decisions
Ability to lead, motivate and direct a workgroup
Strong verbal and written communication skills with the ability to effectively communicate with technical and non-technical audiences
Strong presentation skills
In-depth knowledge of Agile methodologies
Strong knowledge of the product lifecycle, business processes, system development, and process improvements
Strong relationship-building skills
Ability to foster a climate conducive to establishing positive working relationships with stakeholders
Mentoring/Coaching skills

Job Responsibility

Manages high-complexity products through the entire lifecycle, and supports decisions regarding enhancements throughout the lifecycle until product End of Life(EOL)
Analyzes preferences and requests of customers and defines product features according to customer needs
Reviews and prioritizes backlog for sprint planning, including coordination of dependencies
Reviews user story quality and performance in production environment
Analyzes the impact of proposed solutions across the business, develops use cases to explain business requirements to the IT team, and contributes a business process perspective during design review
Leads the product functional design process based on knowledge of the users and technology
Owns, develops and executes product roadmap
Collaborates with business owners, product scrum team, and stakeholders to establish timelines, workflows, and goals
Assists the scrum and product development team to meet the objectives of each sprint
Participates in design sessions to gain insights into end user and customer needs

What we offer

options for healthcare coverage
401(k)
tuition reimbursement
vacation
sick pay
holiday pay

Fulltime

Digital Product Owner

PPG is looking for a Digital Product Owner to lead the PPGTech and BIM products....

Location

United States , Pittsburgh

Salary:

Not provided

PPG Industries

Expiration Date

Until further notice

Requirements

2–5 years of experience in product management, product ownership, business analysis (BA), or software development roles
Alternatively, you may have 2-5 years of experience in mechanical product design or engineering roles, with experience in the CAD software ecosystem
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field
Exposure to software development or digital product teams (agile or hybrid environments)
Demonstrated curiosity and willingness to learn complex domains (engineering workflows, materials, chemistry)

Job Responsibility

Establish and manage a 2-year roadmap for this product scope
Translate user needs from engineers, architects, designers, painters, and construction project managers into clear product scope
Support the delivery of software by writing user stories, defining acceptance criteria, and helping manage backlogs
Lead regular and active user testing and customer feedback
Learn and document how coatings are evaluated, specified, and used within CAD, BIM, and engineering workflows
Document user pain points and identify opportunities to improve workflows through digital tools
Manage partnerships with key vendors in the software ecosystem
Coordinate product activities with external software platforms and content ecosystems
Support pilots, proofs-of-concept, and early deployments with ecosystem partners
Promote shared successes with partners through blog posts, presentations, and conferences

Fulltime

Salesforce Product Owner

Hyde is looking for a Salesforce Product Owner to join our collaborative and val...

Location

United Kingdom , London

Salary:

70000.00 - 75000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in CRM leadership and Salesforce product ownership
Strong collaboration and communication skills
A proactive mindset and passion for customer‑centred digital transformation
The ability to interpret data and engage stakeholders across all levels

Job Responsibility

Lead the strategic roadmap for Salesforce, ensuring the platform evolves to meet organisational needs
Oversee continuous improvement of CRM processes, workflows and data quality
Manage and deliver digital projects in partnership with teams across Hyde
Use CRM data to generate actionable insights that inform business development and marketing activity
Act as the CRM subject‑matter expert, supporting colleagues and ensuring best practice adoption

What we offer

Excellent pension scheme
Generous holiday allowance
Life assurance
Award‑winning flexible benefits platform
Support for learning and career development
Hybrid working options available

Fulltime

Product Owner – Communication Digital Platform

Location

Romania , Bucharest

Salary:

Not provided

Equans

Expiration Date

Until further notice

Requirements

Master's degree (Bac+5) in Computer Science, Engineering or equivalent
At least 10 years of experience as: Product Owner, Digital Product Manager or Functional Lead in a comms and marketing environment OR Drupal / digital platform consultant evolving toward product ownership
Experience working with external service providers / outsourcing partners
Previous exposure to international or multi-entity environments is a strong advantage
French: fluent (spoken and written) – mandatory
English: fluent (spoken and written) – mandatory

Job Responsibility

Define and maintain the product vision and roadmap for the Acquia / Drupal platform in alignment with Group digital strategy set by the communication Department
Ensure business needs are translated into scalable, secure and sustainable platform evolutions
Contribute to the standardization and industrialization of digital solutions across entities
Collaborate with corporate communication, marketing, digital and business teams to collect, challenge and prioritize requirements
Act as a trusted partner for business stakeholders, ensuring clear understanding of constraints, opportunities and trade-offs
Coordinate with Group IT architects and cybersecurity teams to ensure alignment with enterprise standards
Create, maintain and prioritize the product backlog
Write clear user stories and acceptance criteria
Participate actively in sprint planning, reviews and retrospectives
Ensure delivered features meet quality expectations and business value objectives

What we offer

Technical Challenge: Work on complex identity scenarios in a hybrid, high-scale environment
Continuous Growth & Innovation: Be part of a forward-thinking team that values continuous improvement, encourages new ideas, and supports your professional development in IT governance
Supportive Culture: Join a team that values innovation, transparency, and continuous learning
Be part of a global industrial leader driving digital transformation
Work in a collaborative, international environment with high-impact responsibilities
Shape the future of IT Communication strategy and governance at group level
Global Impact: Join a dynamic, international organization where your work will directly influence strategic vendor relationships and IT service delivery across multiple business units and regions
Strategic Collaboration: Work at the intersection of IT and Communication leading governance, driving performance that support innovation and operational excellence

Fulltime

Product Owner - Supply Chain

Product Owner – Supply Chain Factors Group of Nutritional Companies Inc. is a l...

Location

Canada , Coquitlam

Salary:

75000.00 - 90000.00 CAD / Year

Natural Factors

Expiration Date

Until further notice

Requirements

Minimum of 3-5 years of experience in product ownership, product management, business analysis, or related application lifecycle roles, with demonstrated experience owning and improving enterprise applications in production
Experience in manufacturing or other regulated environments (e.g., cGMP) is a strong asset
Strong understanding of software delivery and operational support practices (e.g., Agile methods, SDLC, incident and change management)
Familiarity with enterprise systems (ERP, WMS, CRM, LIMS, etc.) and lifecycle management tools (e.g., Azure DevOps, ITMS, etc.)
Ability to use data (e.g., SQL queries, reports, metrics) to support analysis and decision-making
Able to make tough trade-offs and influence stakeholders without direct authority, prioritizing long-term stability and compliance over short-term demands while building consensus through clarity and trust
Clear, structured communicator who builds strong cross-functional partnerships, translates effectively between business and technical audiences, and aligns diverse stakeholders toward shared outcomes

Job Responsibility

Lead and maintain the lifecycle, backlog, and roadmap delivery for assigned enterprise applications, ensuring alignment with business objectives, system stability, and compliance requirements
Evaluate and prioritize enhancement opportunities and improvements based on value, risk, operational impact, and available capacity
Provide product leadership to delivery and support teams by clarifying intent, outcomes, and priorities, and making timely scope and sequencing decisions
Ensure solutions are designed and delivered with operational readiness, supportability, and long-term sustainability in mind
Act as the primary business-facing owner for assigned applications, maintaining strong partnerships with stakeholders and setting clear expectations
Liaise with external vendors, aligning vendor capabilities and roadmaps with business needs
Drive continuous improvement using operational data, incident trends, and user feedback to reduce friction, improve reliability, and increase user satisfaction

What we offer

Great healthcare benefits (including health and personal spending accounts)
Company provided RRSP
Vacation and wellness days - 5 weeks in total
Employee appreciation events and wellness sessions
$300 per year to spend on company products plus discounts on our products
Free onsite parking and bus pass reimbursement
Discounts on local and sustainable companies
Tuition reimbursement

Fulltime

CRM Product Manager

The CRM Product Manager is accountable for the day-to-day product leadership of ...

Location

United Kingdom , London; Birmingham

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

Significant CRM product management or senior CRM leadership experience in a complex organisation
Strong Microsoft Dynamics 365 expertise and ability to translate commercial needs into product decisions
Proven ability to run structured delivery governance with technical teams (sizing, sprint/release, testing)
Strong operational mindset: able to manage BAU performance, reduce recurring issues, and improve service reliability
Strong stakeholder influence
able to prioritise and challenge constructively in demand>capacity contexts
Experience improving adoption, data quality and measurable value of CRM
Experience partnering with a Data Office and enterprise governance beneficial
Experience in professional services / partnership-led organisations beneficial

Job Responsibility

Partner with the Product Owner to shape the CRM product vision and translate it into a clear roadmap and quarterly delivery plan
Establish and run a cross‑functional taskforce to schedule delivery backlog and manage trade‑offs
Partner with the D365 Solution Manager/Tech Lead on sprint planning, releases and governance
Own the operational performance of CRM as a product and provide monthly product performance pack
Sponsor adoption strategy with CRM Business Operations: training plans, guidance, usage standards and targeted interventions
Partner with the Data Office to align data standards and ensure data quality improvements are prioritised alongside feature delivery
Represent CRM across the wider ERP/Product Network and coordinate shared change planning where required
Lead and develop the CRM Business Operations team, building clear ways of working and continuous improvement

What we offer

Access to high-quality training, clear capability frameworks and hands‑on learning
Programmes, resources, and frameworks that provide clarity and structure around career development
Informal success conversations to formal mentoring and coaching
Flexible working framework

Product Owner - Microsoft Dynamics

The Product Owner for Microsoft Dynamics 365 will lead the product vision and st...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proven experience as a Product Owner, Product Manager, or similar role in an Agile delivery environment
Strong background in CRM systems, including Microsoft Dynamics 365
Demonstrated ability to articulate complex requirements and translate them into actionable user stories
Excellent communication and stakeholder management skills at all levels
Strong analytical and problem‑solving capabilities
Deep understanding of Agile methodologies (e.g., Scrum, Kanban)

Job Responsibility

Define and maintain a clear product vision, ensuring alignment with business goals and customer needs
Develop, communicate, and evolve a product roadmap that delivers incremental value and supports long‑term strategic objectives
Translate strategic priorities into actionable product initiatives, epics, and features
Act as the primary point of contact between the business and delivery teams
Build strong relationships with business stakeholders, understanding their needs, advising on CRM capabilities, and ensuring expectations are managed effectively
Conduct regular stakeholder reviews, demos, and roadmap sessions to ensure transparency and buy‑in
Create, manage, and continuously prioritise a well‑defined product backlog
Write clear, concise user stories with acceptance criteria that reflect true business value
Balance reactive demand (e.g., defects, quick wins) with strategic enhancements
Ensure the development team has a well‑groomed backlog for upcoming sprints

What we offer

Tailored benefits that support your physical, emotional, and financial wellbeing
Continuous growth and development opportunities
Flexible work options

Retail Product Owner

Reporting to the Head of Digital IT, we are looking for a Retail Product Owner t...

Location

United Kingdom , London

Salary:

Not provided

ELEMIS

Expiration Date

Until further notice

Requirements

Proven experience as a Product Owner or Product Manager in a retail or omnichannel environment
Deep understanding of in-store operational flows and clienteling journeys (e.g. booking, skin analysis, POS, rebooking)
Hands-on experience working with or integrating CRM, booking, or POS systems (e.g. Salesforce, NewStore, or comparable platforms)
Strong capability in defining MVPs, gathering requirements, and working iteratively with delivery teams
Excellent stakeholder management and communication skills across commercial and technical audiences
Experience working with external vendors, implementation partners and internal development teams
Passion for delivering elegant, user-friendly technology in fast-paced retail environments
Familiarity with customer data platforms (CDPs), middleware/integration tools, or retail analytics platforms
Experience in luxury retail, beauty, or wellness sectors

Job Responsibility

Define and manage the retail product roadmap, aligned to business priorities and global IT strategy
Accountable for delivering the roadmap for the retail technology stream, driving development of omnichannel retail capabilities
Collaborate with cross-functional teams (Retail, CRM, Education, IT, Ops) to gather requirements and translate them into clear user stories
Ensure the delivery of a customer-centric and scalable solution across booking, check-in, consultation, treatment, checkout, follow-up and rebooking
Partner with external vendors and internal development teams to evaluate platforms, manage delivery, and ensure timely execution
Champion end-user experience – particularly store teams – ensuring intuitive, low-training solutions
Work closely with CRM teams to ensure customer data capture and integration supports future personalisation, targeting and clienteling efforts

What we offer

Hybrid working model (three days in office, two days from home)
Flexible working hours (core hours 10am - 4pm)
Generous Staff Discount on all ELEMIS products and spa treatments
Discounts on L'OCCITANE Group products
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance
Generous Holiday Allowance, increasing with length of service
Company Pension Scheme
Healthcare Cash Plan (with Dental)
Private Medical Insurance
Employee Assistance Programme for all Associates and their families

Fulltime

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CRM Product Owner

Job Description

Job Responsibility

Requirements

What we offer

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