CRM Product Owner Job at Genuine Parts Company (Birmingham)

IT Product Owner (CRM)

We're hiring a hands-on CRM Product Owner to take ownership of our HaloCRM envir...

Location

United Kingdom , Bradford

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Experience with a CRM IT system or a strong IT Application background with ambition to become specialised in CRM
Hands-on configuration of workflows, forms, user access, and integrations
Experience or exposure working with communications platforms such as WhatsApp for Business, SMS gateways, or embedded chat tools
Confident managing roadmaps, product backlogs, and stakeholder communication
Strong grasp of API-based system integrations and data handling principles
Excellent stakeholder management and cross-team collaboration skills
Ability to balance short-term fixes with long-term scalability and improvement

Job Responsibility

Lead the roadmap for AAG's CRM and integrations across multiple business units and user groups
Define and drive rationalisation of legacy CRM systems into a single HaloCRM platform
Engage stakeholders across Garage Networks, Affiliate Services, Sales, and Operations to gather requirements and prioritise enhancements
Translate business needs into backlog items, managing delivery and adoption across a cross-functional team
Configure HaloCRM workflows, screens, automations, and integrations
Manage user access, permissions, roles, and security settings in line with best practice
Implement communication workflows using WhatsApp, ticketing, or other integrated channels
Maintain detailed documentation of data models, permissions, and business rules
Design and manage integrations with other core platforms (e.g. ERP, eCommerce, affiliate portals)
Support developers and third parties with API documentation, test cases, and deployment coordination

What we offer

Hybrid working
competitive salary
strong benefits
access to group-wide digital transformation projects

Fulltime

IT Product Owner (CRM)

We're hiring a hands-on CRM Product Owner to take ownership of our HaloCRM envir...

Location

United Kingdom , Bradford

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Experience with a CRM IT system or a strong IT Application background with ambition to become specialised in CRM
Hands-on configuration of workflows, forms, user access, and integrations
Experience or exposure working with communications platforms such as WhatsApp for Business, SMS gateways, or embedded chat tools
Confident managing roadmaps, product backlogs, and stakeholder communication
Strong grasp of API-based system integrations and data handling principles
Excellent stakeholder management and cross-team collaboration skills
Ability to balance short-term fixes with long-term scalability and improvement

Job Responsibility

Lead the roadmap for AAG's CRM and integrations across multiple business units and user groups
Define and drive rationalisation of legacy CRM systems into a single HaloCRM platform
Engage stakeholders across Garage Networks, Affiliate Services, Sales, and Operations to gather requirements and prioritise enhancements
Translate business needs into backlog items, managing delivery and adoption across a cross-functional team
Configure HaloCRM workflows, screens, automations, and integrations
Manage user access, permissions, roles, and security settings in line with best practice
Implement communication workflows using WhatsApp, ticketing, or other integrated channels
Maintain detailed documentation of data models, permissions, and business rules
Design and manage integrations with other core platforms (e.g. ERP, eCommerce, affiliate portals)
Support developers and third parties with API documentation, test cases, and deployment coordination

What we offer

Hybrid working
competitive salary
strong benefits
access to group-wide digital transformation projects

Fulltime

Business Analyst/ Application Product Owner

We are seeking a Business Analyst/ Application Product Owner to join our team in...

Location

United States , Lawrenceville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience as a Business Analyst in the Banking sector
Proficiency in using Atlassian Jira for project management
Demonstrable experience with Customer Relationship Management (CRM) tools
Proven skills in Gap Analysis to identify improvements in business processes
Advanced knowledge of Microsoft Excel and Microsoft Word
Experience with AB Testing methods to optimize business processes
Familiarity with Agile Scrum methodologies for project management
Solid understanding of Business Process Functions within the Banking industry
Capable of creating effective Business Requirement Documents
Experience in Claim Administration within the banking sector

Job Responsibility

Collaborate with stakeholders using Agile methodologies to meet project goals and deadlines
Understand stakeholder needs, identify pain points, and generate innovative ideas for product enhancement
Maintain a product backlog, translating unstructured or ambiguous requests into actionable user stories
Conduct functional testing of PBIs before their release into production
Continuously evaluate, prepare, and meticulously plan PBIs for future development cycles
Evaluate current business processes and requirements to identify opportunities for enhancement
Host meetings and presentations to share application process ideas and findings
Review support tickets or customer feedback to identify common issues or pain points experienced by users
Serve as Operations Department backup support when necessary
Participate in seminars and community outreach efforts to provide tutorials and walkthroughs of the web application

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Business Analyst/ Application Product Owner

We are seeking a Business Analyst/ Application Product Owner to join our team in...

Location

United States , Lawrenceville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience as a Business Analyst in the Banking sector
Proficiency in using Atlassian Jira for project management
Demonstrable experience with Customer Relationship Management (CRM) tools
Proven skills in Gap Analysis to identify improvements in business processes
Advanced knowledge of Microsoft Excel and Microsoft Word
Experience with AB Testing methods to optimize business processes
Familiarity with Agile Scrum methodologies for project management
Solid understanding of Business Process Functions within the Banking industry
Capable of creating effective Business Requirement Documents
Experience in Claim Administration within the banking sector

Job Responsibility

Collaborate with stakeholders using Agile methodologies to meet project goals and deadlines
Understand stakeholder needs, identify pain points, and generate innovative ideas for product enhancement
Maintain a product backlog, translating unstructured or ambiguous requests into actionable user stories
Conduct functional testing of PBIs before their release into production
Continuously evaluate, prepare, and meticulously plan PBIs for future development cycles
Evaluate current business processes and requirements to identify opportunities for enhancement
Host meetings and presentations to share application process ideas and findings
Review support tickets or customer feedback to identify common issues or pain points experienced by users
Serve as Operations Department backup support when necessary
Participate in seminars and community outreach efforts to provide tutorials and walkthroughs of the web application

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Salesforce Business Analyst/Product Owner

Location

United States , San Ramon

Salary:

118789.00 USD / Year

Red Hibbert Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science/IT/IS/Engineering (Any)/Business or closely related field
Twelve (12) months of experience in the job offered or as a Salesforce Business Analyst or IT Consultant or Analyst or Programmer or Developer or related field
Twelve (12) months of experience working with Salesforce
Travel and/or relocation to unanticipated client sites within USA is required

Job Responsibility

Implement Salesforce and support managing services engagements with a focus on Health Cloud vertical
Define the CRM product roadmap with SMEs and client stakeholders, deploying the solution to end users leveraging Salesforce Health Cloud Patient Services
Produce functional designs to drive product development, user experience, and system integrations
Facilitate initial discovery, define road map and MVP release plan for developing an AppExchange package and manage the evolving requirements backlog
Collaborate with Technical Architects and Designers to align business requirements with elegant and feasible design recommendations
Collaborate with Business Teams into building POCs showcasing Consent Data Management & Household Data Model
Work under supervision
Travel and/or relocation to unanticipated client sites throughout USA is required

What we offer

Employee Referral Program: special bonus of $1000 for referring employee if new hire stays at least 90 days

Fulltime

Product Owner - Microsoft Dynamics

The Product Owner for Microsoft Dynamics 365 will lead the product vision and st...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proven experience as a Product Owner, Product Manager, or similar role in an Agile delivery environment
Strong background in CRM systems, including Microsoft Dynamics 365
Demonstrated ability to articulate complex requirements and translate them into actionable user stories
Excellent communication and stakeholder management skills at all levels
Strong analytical and problem‑solving capabilities
Deep understanding of Agile methodologies (e.g., Scrum, Kanban)

Job Responsibility

Define and maintain a clear product vision, ensuring alignment with business goals and customer needs
Develop, communicate, and evolve a product roadmap that delivers incremental value and supports long‑term strategic objectives
Translate strategic priorities into actionable product initiatives, epics, and features
Act as the primary point of contact between the business and delivery teams
Build strong relationships with business stakeholders, understanding their needs, advising on CRM capabilities, and ensuring expectations are managed effectively
Conduct regular stakeholder reviews, demos, and roadmap sessions to ensure transparency and buy‑in
Create, manage, and continuously prioritise a well‑defined product backlog
Write clear, concise user stories with acceptance criteria that reflect true business value
Balance reactive demand (e.g., defects, quick wins) with strategic enhancements
Ensure the development team has a well‑groomed backlog for upcoming sprints

What we offer

Tailored benefits that support your physical, emotional, and financial wellbeing
Continuous growth and development opportunities
Flexible work options

Panel Member App & New Platforms Product Owner

We are seeking a technically fluent Product Owner to lead the Kantar Media Panel...

Location

Colombia , Bogotá

Salary:

Not provided

Kantar

Expiration Date

Until further notice

Requirements

Degree in Business, Technology, Media, or related field (or equivalent experience)
Agile Product Owner or Scrum certifications preferred
5+ years as a Product Owner or Product Manager, ideally with experience in mobile app delivery and multi-market rollouts
Proven track record in managing product backlogs, writing user stories, and leading UAT and hypercare cycles
Experience working with behavioral science, incentives, and engagement loops
Experience delivering multi-platform products (CRM, contact-center/telephony, logistics or field-service) with complex integrations
Strong Agile and Scrum practices
Ability to translate operational and behavioral goals into product features
Analytical mindset with experience defining and tracking KPIs
Excellent stakeholder management and communication skills

Job Responsibility

Define the overall product strategy and vision for the PMA and its with new platforms (CRM, Logistics, Telephony). Develop a clear roadmap that delivers on business goals such as reducing churn, increasing compliance, enabling self-service, and improving operational efficiency
Own the product backlog, write high-quality user stories and acceptance criteria, and prioritize features for maximum impact. Partner with engineering, QA, and operations to deliver testable, high-quality increments
Manage multi-wave rollout plans for the app and new tooling, starting with pilot markets and expanding globally. Oversee market readiness, localization, training, and adoption plans, ensuring successful launches and ongoing support
Act as the primary liaison between executive sponsors, national markets, operations, IT, and cross-functional squads. Gather requirements, manage feedback, and ensure alignment with global priorities and local needs
Translate future-state journeys (onboarding, installation, ongoing management, off-boarding) into actionable product features and process changes across the app and new platforms. Ensure seamless experiences and operational workflows
Embed quality control rules, consent flows, and incentives into the app. Ensure compliance and data integrity across all user interactions
Work closely with engineering, incentives, operations, and market teams to balance short-term delivery with long-term architectural health
Define and track KPIs for adoption, engagement, and operational impact. Use data and feedback to iterate and improve the product

Retail Product Owner

Reporting to the Head of Digital IT, we are looking for a Retail Product Owner t...

Location

United Kingdom , London

Salary:

Not provided

ELEMIS

Expiration Date

Until further notice

Requirements

Proven experience as a Product Owner or Product Manager in a retail or omnichannel environment
Deep understanding of in-store operational flows and clienteling journeys (e.g. booking, skin analysis, POS, rebooking)
Hands-on experience working with or integrating CRM, booking, or POS systems (e.g. Salesforce, NewStore, or comparable platforms)
Strong capability in defining MVPs, gathering requirements, and working iteratively with delivery teams
Excellent stakeholder management and communication skills across commercial and technical audiences
Experience working with external vendors, implementation partners and internal development teams
Passion for delivering elegant, user-friendly technology in fast-paced retail environments
Familiarity with customer data platforms (CDPs), middleware/integration tools, or retail analytics platforms
Experience in luxury retail, beauty, or wellness sectors

Job Responsibility

Define and manage the retail product roadmap, aligned to business priorities and global IT strategy
Accountable for delivering the roadmap for the retail technology stream, driving development of omnichannel retail capabilities
Collaborate with cross-functional teams (Retail, CRM, Education, IT, Ops) to gather requirements and translate them into clear user stories
Ensure the delivery of a customer-centric and scalable solution across booking, check-in, consultation, treatment, checkout, follow-up and rebooking
Partner with external vendors and internal development teams to evaluate platforms, manage delivery, and ensure timely execution
Champion end-user experience – particularly store teams – ensuring intuitive, low-training solutions
Work closely with CRM teams to ensure customer data capture and integration supports future personalisation, targeting and clienteling efforts

What we offer

Hybrid working model (three days in office, two days from home)
Flexible working hours (core hours 10am - 4pm)
Generous Staff Discount on all ELEMIS products and spa treatments
Discounts on L'OCCITANE Group products
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance
Generous Holiday Allowance, increasing with length of service
Company Pension Scheme
Healthcare Cash Plan (with Dental)
Private Medical Insurance
Employee Assistance Programme for all Associates and their families

Fulltime

CRM Product Owner

Genuine Parts Company

Location:
United States , Birmingham

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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Job Description:

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Job Posted:March 13, 2026

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