CRM Operations Manager Job at Profound Medical

CRM Operations Manager

Our mission is to Profoundly change the standard of care by creating a tomorrow ...

Location

Canada , Mississauga

Salary:

90000.00 - 120000.00 CAD / Year

Profound Medical

Expiration Date

Until further notice

Requirements

5+ years of hands-on experience customizing and configuring marketing automation or CRM platforms
Proven experience leading CRM architecture from discovery through implementation
Deep expertise in HubSpot
experience with Salesforce or other CRM platforms is an asset
Experience working within commercial operations, revenue operations, or sales operations teams
Experience integrating CRM with marketing automation, ERP, analytics, and engagement tools
Experience designing lifecycle stages, lead scoring, and attribution frameworks
Strong understanding of B2B sales processes and complex deal cycles
Expertise in data management and data quality
A results-oriented mentality, conveying a sense of urgency and driving things to closure

Job Responsibility

Serve as HubSpot SuperAdmin responsible for system configuration, user permissions, integrations, and platform governance
Partner with stakeholders to understand business requirements into CRM configuration, including objects, workflows, pipelines, automation and lifecycle management
Maintain CRM data the integrity through governance policies, data hygiene standards, deduplication processes, and process management
Build and maintain reports and dashboards to track pipeline performance, commercial activity, and key revenue metrics
Provide ongoing CRM support including users training, pipeline management guidance, and issue resolution
Identify and implement new HubSpot capabilities to improve commercial efficiency and scalability
Other duties as identified and needed by the business

What we offer

group RRSP
medical benefits paid by the employer

Fulltime

Revenue Operations & CRM Manager

We’re hiring a Revenue Operations & CRM Manager to own and optimize the systems,...

Location

United States , Austin

Salary:

Not provided

Shuttlerock

Expiration Date

Until further notice

Requirements

4–7 years in Revenue Operations, Sales Operations, or GTM Operations
Strong hands-on HubSpot ownership experience
Experience supporting revenue teams in a growing organisation
Comfortable with forecasting, reporting, and commission mechanics
Highly structured and detail-oriented
Confident working with senior Sales and Finance stakeholders

Job Responsibility

Maintain pipeline structure and stage methodology
Run weekly and monthly forecast cadence
Improve forecast visibility and accuracy
Track performance vs targets and flag risk early
Own and optimize our global HubSpot environment
Design account hierarchies and opportunity structures
Strengthen partner attribution and influence tracking
Drive governance, workflows, and adoption across teams
Execute and maintain commission processes in line with approved plans
Validate deal data with Growth and Finance

Fulltime

Project Manager, HubSpot & CRM Operations

As our Agency team continues to scale HubSpot implementations and CRM strategy f...

Location

United States , Chicago

Salary:

60000.00 - 70000.00 USD / Year

New Home Star

Expiration Date

Until further notice

Requirements

5+ years of project management experience, ideally within CRM, SaaS, digital agency, or marketing operations environments
Direct experience managing HubSpot implementations strongly preferred
Strong understanding of CRM systems, workflows, automation, and reporting
Proven ability to manage multiple concurrent initiatives with precision
Experience tracking scope, billable hours, and resource allocation
Exceptional communication and organizational skills
Highly proactive mindset with strong accountability
Tech-Savvy: Proficiency in MS Office Suite, Google platform, and AI-driven tools is a plus
Education: Bachelor's degree or higher preferred
Must be able to work traditional business hours operating in Central Time

Job Responsibility

Own and manage all HubSpot implementations from kickoff through go-live for home builder clients
Develop and manage detailed implementation timelines, milestones, and cross-functional dependencies
Ensure on-time, on-budget delivery across concurrent CRM initiatives
Serve as the primary internal point of coordination between strategy, execution, and technical teams
Lead internal traffic management and intake meetings to prioritize initiatives and allocate resources effectively
Monitor workload distribution and flag capacity risks early
Administer and oversee our HubSpot ticketing and support system
Track and manage billable hours, scope changes, and resourcing alignment
Support quoting and scoping for CRM projects and enhancements
Coordinate CRM growth-plan initiatives to ensure alignment with broader client objectives

What we offer

Bi-annual bonus opportunities
Medical, dental, vision
401(k) with match
Paid time off
Volunteer opportunities
Professional development budget
Remote flexibility
Optional collaboration space at our Elmhurst, IL office

Fulltime

Project manager business operations manager

We are hiring a marketing consultant for our client who is dedicated to deliveri...

Location

India

Salary:

Not provided

Marrina Decisions

Expiration Date

Until further notice

Requirements

Minimum of 5 years in project management with a strong focus on Google Sheets for project tracking and deadline management
Strong grasp of marketing principles, with experience working on the creative side or with creative teams
Proven ability to manage multiple projects and meet deadlines in a fast-paced, evolving environment
Exceptional skills in coordinating teams, providing clear project updates, and maintaining organized project documentation
Bachelor’s degree Computer Science and knowledge in Marketing, Business, or a related field
Proven experience in performance marketing, particularly with Google and Facebook platforms
Strong analytical skills and the ability to interpret data to drive decisions
Excellent communication and teamwork skills
Ability to work independently and manage multiple projects simultaneously
Proficiency in using digital marketing tools such as Google Analytics, Google Ads, and Facebook Ads Manager

Job Responsibility

Use Google Sheets to manage project timelines, deliverables, and deadlines, ensuring real-time visibility for all stakeholders
Implement structured project tracking in Google Sheets, including automation for status updates and deadline reminders
Maintain detailed project roadmaps, resource allocation, and timelines to align all initiatives with marketing goals
Identify potential project delays and proactively address bottlenecks to meet deadlines
Serve as the communication hub for project timelines, deliverables, and objectives, facilitating effective coordination across marketing, creative, and production teams
Organize and lead project kickoff meetings, milestone check-ins, and post-project evaluations to ensure alignment and successful outcomes
Provide timely updates on project progress to leadership and key stakeholders, highlighting successes and any areas needing attention
Support the marketing team by managing HubSpot for email marketing, reporting, and CRM functions, ensuring optimal campaign performance
Collaborate with creative teams to align on project vision and deliverables, ensuring that the technical and creative aspects work seamlessly together
Oversee the creation and implementation of project workflows that blend creative and technical elements, ensuring high standards in both areas

Fulltime

Project Manager Business Operations Manager

We are hiring a marketing consultant for our client who is dedicated to deliveri...

Location

India

Salary:

Not provided

Marrina Decisions

Expiration Date

Until further notice

Requirements

Minimum of 5 years in project management with a strong focus on Google Sheets for project tracking and deadline management
Strong grasp of marketing principles, with experience working on the creative side or with creative teams
Proven ability to manage multiple projects and meet deadlines in a fast-paced, evolving environment
Exceptional skills in coordinating teams, providing clear project updates, and maintaining organized project documentation
Bachelor’s degree Computer Science and knowledge in Marketing, Business, or a related field
Proven experience in performance marketing, particularly with Google and Facebook platforms
Strong analytical skills and the ability to interpret data to drive decisions
Excellent communication and teamwork skills
Ability to work independently and manage multiple projects simultaneously
Proficiency in using digital marketing tools such as Google Analytics, Google Ads, and Facebook Ads Manager

Job Responsibility

Use Google Sheets to manage project timelines, deliverables, and deadlines, ensuring real-time visibility for all stakeholders
Implement structured project tracking in Google Sheets, including automation for status updates and deadline reminders
Maintain detailed project roadmaps, resource allocation, and timelines to align all initiatives with marketing goals
Identify potential project delays and proactively address bottlenecks to meet deadlines
Serve as the communication hub for project timelines, deliverables, and objectives, facilitating effective coordination across marketing, creative, and production teams
Organize and lead project kickoff meetings, milestone check-ins, and post-project evaluations to ensure alignment and successful outcomes
Provide timely updates on project progress to leadership and key stakeholders, highlighting successes and any areas needing attention
Support the marketing team by managing HubSpot for email marketing, reporting, and CRM functions, ensuring optimal campaign performance
Collaborate with creative teams to align on project vision and deliverables, ensuring that the technical and creative aspects work seamlessly together
Oversee the creation and implementation of project workflows that blend creative and technical elements, ensuring high standards in both areas

Fulltime

Sr Strategy & Operations Manager, Consumer Platform Operations

We're looking for an analytical, detail-oriented, and highly collaborative opera...

Location

United States , New York

Salary:

131000.00 - 145500.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

4+ years of experience in strategy, operations, analytics, consulting, or a similar role
Bachelor's degree in a quantitative, business, or technical field
Proficiency in SQL and Excel/Google Sheets
experience building dashboards and reports

Job Responsibility

Generate Insights & Deep Dives: Conduct recurring and ad-hoc analyses on customer behavior, program performance, and allocation strategies
translate findings into actionable recommendations for stakeholders
Operationalize Segmentation Programs: Support the day-to-day execution of customer segmentation programs (e.g., UIP, HVE), including monitoring thresholds, lifecycle triggers, and reporting accuracy
Operationalize Marketing Intelligence: Partner with CRM and Data Science to shape logic for prioritizing and personalizing customer communications across lines of business
Build & Maintain Dashboards: Own reporting dashboards that track the performance of segmentation, allocation, and lifecycle initiatives across Mobility and Delivery
Support MBR & Reporting Cadence: Manage governance for monthly and quarterly business reviews, ensuring accurate reporting, alignment, and timely delivery for senior leadership
Enable Allocation Decisioning: Partner with cross-functional teams to deliver inputs into customer valuation and allocation logic, ensuring consistent frameworks for prioritization
Drive Clarity & Alignment: Act as connective tissue across Ops, Product, DS, and Finance by standardizing inputs, surfacing insights, and ensuring shared understanding on key metrics

What we offer

Uber's bonus program
equity award & other types of comp
401(k) plan
various benefits

Fulltime

Operations Manager, Partner Account Operations

The Operations Manager, Partner Success Systems will drive operational efficienc...

Location

India , Delhi; Bengaluru

Salary:

Not provided

Coursera

Expiration Date

Until further notice

Requirements

7+ years of experience in business operations, technical program management, or systems-oriented roles, with a proven track record of scaling complex workflows in high-growth environments
Demonstrated experience architecting and deploying logic-based automations or system improvements from the ground up (e.g., using no-code/low-code tools, CRM customization, or automated workflows)
Strong background in end-to-end project lifecycle management, with the ability to lead high-stakes change initiatives across global, distributed teams
Hands-on experience with CRM architecture (e.g., Salesforce or HubSpot) and a deep understanding of how to structure data and workflows for scalability
Ability to use data to identify systemic trends, monitor performance metrics, and drive proactive operational improvements

Job Responsibility

Collaborate closely with key stakeholders in the Partner Success team to translate operational challenges into technical requirements and scalable process improvements
Identify workflow bottlenecks and implement automated solutions—including leveraging GenAI—to drive efficiency in partner account management and content launches
Facilitate internal change management initiatives and lead the technical transition to new systems and workflows
Develop and maintain SOPs, compliance standards, and quality controls to ensure consistent, high-quality partner account management
Establish and monitor performance metrics to provide data-driven insights that enhance team and partner success
Manage technical projects from requirements gathering to solution development and success measurement, ensuring alignment across cross-functional teams

Head of Revenue Operations & CRM - Platform Experience & Revenue Operations

The newly established Head of Revenue Operations & CRM role will build and run Z...

Location

Germany , Berlin

Salary:

Not provided

Zalando

Expiration Date

Until further notice

Requirements

5+ years of leadership experience in Revenue Operations, Sales Operations, or Commercial Excellence within a complex B2B, platform, or marketplace environment
Led end-to-end transformation initiatives, such as CRM roll-out/migration or the implementation of a new sales methodology or function
Strong analytical background, demonstrated by experience in defining, tracking, and using KPIs to effectively steer behavior and outcomes
Expert in Salesforce, specifically with workflow/process design, automation, reporting, and driving adoption at scale
Experience owning or governing CRM business processes beyond sales (e.g., partner lifecycle, operational support), including HubSpot or similar tools
Track record of driving automation and efficiency, including AI-enabled workflow automation and/or decision-support use cases with measurable productivity gains
Proven leadership capability to influence and align senior stakeholders in complex, matrixed organizations, and turn ambiguous strategy into simple, repeatable processes and operating rhythms

Job Responsibility

Design and run the end-to-end revenue operating system, covering pipeline governance, segmentation, and incentive structures
Define and govern standard commercial processes across all partner segments, services, and propositions
Coordinate all Sales Operations & Insights activities, including forecasting, planning, pipeline management, budgeting, and maintaining data/process hygiene
Define, report, and own key performance metrics (KPIs) and performance rhythms (weekly, monthly, quarterly) to guide interventions and support decision-making
Own the Salesforce architecture and roadmap, and HubSpot use cases, ensuring the coherent CRM platform supports commercial, operational, and enablement workflows with high adoption
Partner with Product, Tech, and Data teams to scale proven automation and agentic AI use cases that measurably reduce manual effort and improve productivity
Lead organizational transformation, build and lead the Rev Ops & CRM team, and drive the adoption of standardized processes and tools across the function

What we offer

27 days of holiday a year to start for full-time employees
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available

Fulltime

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CRM Operations Manager

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