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Fever Logo Fever · -

Crm Marketing Specialist

Spain, Madrid · Job Posted July 03, 2026
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Job Description

We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Job Responsibility

  • Support the development and execution of Fever’s CRM strategy across multiple channels, with a particular focus on email, push notifications, and in-app messaging
  • Manage the activation of customer data to deliver personalized, relevant, and engaging communications throughout the customer lifecycle
  • Continuously optimize multi-channel communication plans and retention strategies to improve engagement, customer experience, and revenue generation
  • Work closely with the CRM Manager to define customer lifecycle stages, communication frameworks, and contact strategies across all touchpoints
  • Help identify and develop key customer segments to improve targeting, personalization, and overall CRM effectiveness
  • Build, execute, and optimize automated CRM journeys and lifecycle campaigns
  • Conduct A/B tests and implement learnings to improve campaign performance and customer engagement
  • Analyze customer behavior, transactional, demographic, and lifestyle data to generate actionable insights and marketing recommendations
  • Own weekly and monthly CRM reporting, performance analysis, and ad hoc deep dives
  • Monitor campaign success metrics, ensuring all activities are measurable, insight-driven, and aligned with business objectives
  • Collaborate with Marketing, Product, Data, and other cross-functional teams to ensure a seamless customer experience across channels
  • Stay up to date with CRM best practices, emerging technologies, and industry trends to continuously improve performance and processes

Requirements

  • 2–3+ years of experience in CRM, Digital Marketing, Lifecycle Marketing, or a related field
  • Experience working in mobile and web environments
  • Hands-on experience with Salesforce Marketing Cloud
  • Experience using ESP platforms such as Mailchimp, SendGrid, or similar tools
  • Proficiency in HTML
  • Strong copywriting skills and ability to adapt messaging to different audiences and channels
  • Experience developing and optimizing CRM flows that drive customer engagement and revenue
  • Strong understanding of customer segmentation and personalization strategies
  • Analytical and data-driven mindset, with the ability to translate data into actionable insights
  • Experience with A/B testing methodologies and dynamic content/templates
  • Highly organized, proactive, and detail-oriented
  • Able to prioritize effectively and manage multiple projects in a fast-paced environment
  • Strong communication and collaboration skills
  • Fluent in English and German

What we offer

  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Work in a location in the heart of Madrid, with possible travel across our markets
  • Home office friendly and flexible schedule
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with
  • Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
  • English and Spanish Lessons
  • Gympass Membership
  • We have free food, drink and fruit at the office
  • Possibility to receive in advance part of your salary by Payflow

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