CRM Manager Jobs

Event & CRM Manager

Event & CRM Manager at Global Luxury Brand. Lead exciting events and build thriv...

Location

Japan , Tokyo

Salary:

7000000.00 - 9000000.00 JPY / Year

Randstad

Expiration Date

January 16, 2026

Requirements

Minimum 5 years of experience in event planning and management, preferably within the luxury goods or jewelry industry
Proven experience in developing and implementing successful CRM strategies
Strong analytical skills and proficiency in using CRM software
Excellent communication and interpersonal skills in both Japanese and English
Experience managing budgets and resources effectively
Language skills are also a mandatory requirement

Job Responsibility

Lead the planning and execution of high-profile events, including pop-up shops and VIP experiences
Develop and implement CRM programs to enhance customer engagement and loyalty
Analyze CRM data to identify opportunities for improvement and optimize marketing strategies
Manage event budgets and resources efficiently
Collaborate with internal teams and external vendors to ensure seamless event execution

What we offer

Health insurance
Welfare pension insurance
Employment insurance
Weekends
National holidays

Fulltime

New

Senior CRM Manager

This role requires a strategic, data-driven CRM professional with strong technic...

Location

United Kingdom , London

Salary:

60000.00 - 70000.00 GBP / Year

Oh Polly

Expiration Date

Until further notice

Requirements

Proven experience in CRM management within a fast-paced consumer, retail, or digital-first environment
Demonstrated success driving commercial outcomes through CRM, including improvements in CLTV, engagement, conversion, and retention
Hands-on experience with CRM/ESP platforms (Bloomreach is essential)
Strong understanding of customer journey automation, personalisation, and segmentation strategies
Solid understanding of A/B testing methodologies and campaign optimisation techniques
Experience collaborating across departments to integrate CRM into broader marketing and business strategies
Excellent communication and stakeholder management skills
Strong project management and organisational abilities, with the capability to manage multiple priorities and deadlines
Up-to-date knowledge of GDPR and marketing compliance best practices

Job Responsibility

Build, enhance, and evolve the CRM function to deliver key business outcomes, including Customer Lifetime Value (CLTV), revenue per user, campaign engagement and conversion, loyalty subscriptions, and app downloads
Oversee the end-to-end execution of global CRM campaigns across email, SMS, WhatsApp, and push notifications to nurture customers, drive engagement, and increase sales
Develop and continuously optimise automated customer journeys to ensure communications are timely, relevant, and performance-driven
Represent CRM across departments and marketing channels to shape a unified, data-led customer experience
Lead and project-manage all CRM initiatives and channel integrations, ensuring alignment across marketing, insights, and technology teams
Partner with marketing, digital, ecommerce, and product stakeholders to deliver a cohesive, cross-departmental database growth strategy
Collaborate with creative teams to apply performance learnings briefing design on testing strategies and coordinating with partnerships teams to source relevant content for communications
Work closely with copywriters to share insights and drive A/B testing across tone, length, and topic, enhancing content performance and engagement
Own and manage the CRM planning calendar, including all A/B testing frameworks and schedules
Develop and execute a cross-channel, data-driven segmentation strategy to enhance targeting, personalisation, and customer engagement

What we offer

50% discount on all Oh Polly, Bo+Tee products
An extra day off for your birthday
Learning and development opportunities
Company pension
Company social events
Enhanced Holiday Entitlement
Flexible Working Options
Corporate Gym Membership
Enhanced Maternity/Paternity Leave
Personal Development Plan

Fulltime

CRM Manager - Luxury Fashion

Our client, a leading luxury fashion brand is looking for a proactive and strate...

Location

United Kingdom , London

Salary:

Not provided

Blu Digital

Expiration Date

Until further notice

Requirements

Experience owning CRM Strategy at a large level
Experience creating strategy for customer journey, segmentation, automation, email/sms/push notifications and personalisation
Proven record of delivering successful CRM strategies
Understanding of an omni-channel approach, ideally within fashion or luxury brand
Ability to work under pressure and at a pace
Ability to influence stakeholders at all levels

Job Responsibility

Completely own the CRM Strategy
Drive all CRM strategies for acquisition, retention, conversion and brand awareness

Senior CRM Manager

Lead the charge in shaping how customers feel about AO, long after their first p...

Location

United Kingdom , Bolton

Salary:

Not provided

AO

Expiration Date

Until further notice

Requirements

Solid experience in designing loyalty programmes and leading CRM strategy
Experience in a senior CRM role or as a CRM Manager focusing on customer loyalty and lifecycle marketing
Familiarity with mobile customer journeys and contract lifecycle engagement
Confidence with CRM platforms and using customer data to drive meaningful interactions
Sharp analytical mindset and strong commercial awareness
Comfortable interpreting campaign performance and turning insights into action
Strong communication skills
Skilled at building relationships and leading cross-functional collaboration

Job Responsibility

Designing and delivering loyalty reward programmes
Driving acquisition, retention, and engagement through smart, data-led CRM strategies across AO.com and AO Mobile
Creating integrated marketing campaigns that put loyalty front and centre
Using AO’s ecosystem to support cross-sell and repeat purchases, including trade-in initiatives
Digging into customer behaviour and campaign performance to fine-tune segmentation, personalisation, and programme enhancements
Collaborating across teams to make sure CRM and loyalty efforts are joined up and visible across the business

What we offer

25 days holiday plus bank holidays (increasing to 27 days after 2 years)
Pension contribution match of 5%
Opportunities to win free tickets and pre-sale access at the AO Arena
Discounted gym membership
Onsite spa
Help @ Hand scheme giving access to virtual GPs and Mental Health support
Exclusive discounts across product range
Enhanced Maternity, Paternity and Adoption leave
2 fully paid charity days per year
Free on site parking

Fulltime

HubSpot CRM Manager

Join our team as a HubSpot CRM Manager in the education sector. You will be at t...

Location

United Kingdom , Islington, London

Salary:

45000.00 - 50000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

3+ years of hands-on experience managing HubSpot CRM
Strong understanding of CRM strategy, marketing automation, and sales enablement
Experience with data analysis and reporting tools within HubSpot
HubSpot certifications (e.g., Marketing Hub, Sales Hub) are a plus
Excellent communication and stakeholder management skills
Ability to work independently and collaboratively in a fast-paced environment

Job Responsibility

Own and evolve the HubSpot CRM strategy to align with business objectives
Ensure seamless integration of HubSpot across departments and systems
Configure and maintain HubSpot modules (Sales, Marketing, Service)
Implement automation workflows, lead scoring, and segmentation strategies
Manage third-party integrations and troubleshoot system issues
Maintain data integrity and hygiene across the CRM
Develop dashboards and reports to track KPIs and campaign performance
Provide insights and recommendations based on CRM analytics
Deliver training and onboarding for new users
Act as the go-to expert for HubSpot queries and best practices

What we offer

Competitive salary and performance-based bonus
Flexible working arrangements for a balanced life
Professional development opportunities to grow your career
Supportive and inclusive team culture that values you

Fulltime

Crm Manager

Lead the CRM strategy for a prestigious luxury watch brand in Japan within a dyn...

Location

Japan , Tokyo

Salary:

7000000.00 - 9000000.00 JPY / Year

Randstad

Expiration Date

January 16, 2026

Requirements

Minimum 5 years of experience in CRM management and brand marketing, preferably within a luxury retail or B2C setting
Proven track record of developing and implementing successful CRM strategies, leading to measurable improvements in customer engagement and retention
Expert knowledge of Salesforce or similar CRM systems
Experience in developing and delivering training programs, ideally in a retail or luxury environment
Excellent analytical and data interpretation skills
Excellent communication and presentation skills in both English and Japanese
University degree or equivalent

Job Responsibility

Develop and execute CRM strategies aligned with business objectives
Segment target customers to personalize communication strategies (e.g., direct mail, email campaigns, VIP events)
Analyze customer data using Salesforce to identify trends and improve customer experience
Design and implement training programs for retail staff on sales skills, brand knowledge and customer service
Monitor campaign performance using key performance indicators (KPIs) and prepare regular reports
Manage the e-learning platform and ensure boutique staff complete training modules

What we offer

Health insurance
Pension insurance
Employment insurance

Fulltime

New

CRM Manager

Are you a hands-on CRM expert who loves turning data into growth? This is your c...

Location

United Kingdom , London

Salary:

65000.00 - 75000.00 GBP / Year

Major Players Limited

Expiration Date

Until further notice

Requirements

5+ years in CRM, retention, or lifecycle roles (consumer apps or subscription products is a must)
Hands-on with Customer.io, Braze, or Iterable
Analytical and data-driven, comfortable running experiments and measuring impact
Multi-channel thinker who can also write great copy and collaborate on creative assets
Thrives in fast-moving, startup environments and loves having ownership

Job Responsibility

Own lifecycle marketing across email, push, in-app, SMS, and WhatsApp
Build and optimise campaigns that improve trial-to-paid conversion and retention
Collaborate with Product, Growth, Design, and Data to make messaging smarter
Analyse behaviour, run A/B tests, and turn insights into action
Drive multi-channel campaigns that delight and retain subscribers

What we offer

27 days + bank holidays + 3 additional days between Christmas & New Year
Access to private healthcare, wellness benefits, and premium product subscription
EMI scheme giving you meaningful stake in the business
Weekly yoga, ClassPass, book club, L&D budget, and more

Fulltime

Senior CRM Manager

You will strategically leverage CRM channels to increase revenue growth by incre...

Location

United Kingdom , London

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

5+ years in CRM management/growth with a strong and demonstrable track record of directly driving revenue growth through activation and engagement programs, ideally within a financial services app, brokerage, or cryptocurrency wallet/trading platform
Proven success in developing and executing CRM/growth strategies specifically focused on increasing the adoption and usage of revenue-generating features
Strong commercial acumen and a deep understanding of how CRM can directly impact revenue metrics
Demonstrable experience or interest in the crypto industry

Job Responsibility

Define and execute high-impact CRM strategies, designed to drive revenue growth by activating and sustaining engagement of Ledger Live's trading services
Develop and implement user lifecycle strategies that nurture users from initial interest in trading to becoming high-value, active traders within the Ledger ecosystem
Design and implement onboarding and activation programs that effectively introduce users to Ledger's trading features and encourage their initial adoption
Design and execute A/B tests on various CRM elements (messaging, offers, timing, channels) specifically to optimize for increased trading activity and revenue generation
Work closely with product, marketing, sales, and analytics teams to align CRM efforts with overall revenue targets and ensure a cohesive user journey and lifecycles that encourage trading

What we offer

Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
Flexibility: A hybrid work policy
Social: Frequent social events, snacks and drinks in our Holborn office
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Well-being: Personal development, coaching & fitness with our dedicated partners
Vacation: 28 days of paid leave per year, in addition to national holidays
High tech: Access to high performance office equipment and gadgets, including Apple products
Transport: Ledger reimburses part of your preferred means of transportation
Discounts: Employee discount on all our products

Fulltime

CRM Manager

Acast

Location:
United States, New York

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 14, 2025

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Job Posted:
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