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CRM Manager

Blu Digital

Location:
United Kingdom , County Durham

Category:
-

Contract Type:
Not provided

Salary:

40000.00 - 55000.00 GBP / Year

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Job Description:

My client is looking for a brand-new CRM Manager to join their well-established fast-growing team, offering a salary up to £55,000, the role is hybrid. They are a well-established brand that emphasise the importance of clean sustainability within this fast-growing sector. You will be a well-rounded retention disruptor that can optimise, drive and deliver results across the ever-growing customer base.

Job Responsibility:

Own, create and deliver the overall CRM strategy
Identify key commercial levers and priorities across CRM channels
Manage loyalty programmes
Focus on testing new initiatives across different customer cohorts and types
Manage and deliver email planner
Work closely with creative, brand and marketing team on delivery automation, lifecycle and broadcast emails
Own and deliver performance reporting
Liaise effectively with Brand, Marketing, Creative teams and third-party agencies ensuring CRM strategy is aligned to the overall strategy and brand vision

Requirements:

Data led retention marketer
Confident dealing with data and providing recommendations off the back of insights
Good analytical skills with good attention to detail
Good understanding of data protection and privacy legislation
Ability to work in a fast-paced environment
Ability to organise workload effectively

Additional Information:

Job Posted:
December 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Suggested Tags:

Frontend Developer , Secretary , Talent Manager , Salesforce Administrator , Data Analyst

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