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CRM Manager

Blu Digital

Location:
United Kingdom , West London

Category:
-

Contract Type:
Not provided

Salary:

42000.00 GBP / Year

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Job Description:

My client is looking for a brand-new CRM Manager to join their well-established fast-growing team, offering a salary up to £42,000, 1 day a week in the West London office. They are a well-established clean ethical beauty brand that emphasise the importance of clean sustainability within this fast-growing sector.

Job Responsibility:

own, create and deliver the overall CRM strategy, identifying key commercial levers and priorities across CRM channels
manage loyalty programs, focusing on testing new initiatives across different customer cohorts and types
manage and deliver email planner, working closely with the creative, brand, and marketing team on delivery automation, lifecycle and broadcast emails
own and deliver performance reporting, liaising effectively with Brand, Marketing, Creative teams and third-party agencies ensuring CRM strategy is aligned to the overall strategy and brand vision

Requirements:

well-rounded retention disruptor that can optimise, drive and deliver results
data-led retention marketer that is able to execute, lead and deliver CRM strategy
confident dealing with data and providing recommendations off the back of insights
good analytical skills with good attention to detail
good understanding of data protection and privacy legislation
able to work in a fast-paced environment with the ability to organise your workload effectively

Additional Information:

Job Posted:
December 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Suggested Tags:

Frontend Developer , Secretary , Talent Manager , Salesforce Administrator , Data Analyst

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