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CRM Manager

blu-digital.co.uk Logo

Blu Digital

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Location:
United Kingdom , London

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Category:
-

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Contract Type:
Not provided

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Salary:

60000.00 GBP / Year
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Job Description:

Are you looking to make the next steps within your CRM career? Are you a microsoft Dynamics expert? My client works wihtin the education secector and is looking for an experience CRM manager to join there ever growing team. This role would be working alongiside the Head of Customer Experience, Head of Digital and Head of CRM (who you would be reporting into).

Job Responsibility:

  • Identify opportunities to drive incremental revenue which impacts the customer journey
  • Be the go-to person for all CRM campaign management and data
  • Drive efficiencies on how you report on results
  • Help build CRM platform utilising Microsoft D365
  • Drive CRM initiatives and oversee execution of campaigns
  • Act as a liaison between the IT and CRM teams to identify consumer segments to be targeted for campaigns
  • Lead the overall performance of the CRM campaign plan
  • Build and execute robust strategies and campaigns to continually improve performance across the funnel
  • Develop regular flow of strong content across all channels
  • Ensure content strategy is aligned with core KPI’s of the business including brand awareness, lead generation and revenue

Requirements:

  • Significant experience within CRM & Microsoft Dynamics
  • Experience with reporting, campaign planning and A/B testing
  • Great understanding of Dynamics 365 and Dynamics 365 Marketing and multi stage campaign automations

Additional Information:

Job Posted:
December 27, 2025

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