CrawlJobs Logo

CRM Manager

blu-digital.co.uk Logo

Blu Digital

Location Icon

Location:
United Kingdom , Berkshire

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

60000.00 - 70000.00 GBP / Year

Job Description:

My client is looking for a brand-new CRM Manager to join their well-established fast-growing team, the role is hybrid. They are a well-established brand that sins in ecommerce a fast-growing sector. You will be a well-rounded retention disruptor that can optimise, drive and deliver results across the ever-growing customer base.

Job Responsibility:

  • Own, create and deliver the overall CRM strategy, identifying key commercial levers and priorities across CRM channels
  • Manage loyalty programmes, focusing on testing new initiatives across different customer cohorts and types
  • Manage and deliver email planner, working closely with the creative, brand and marketing team on delivery automation, lifecycle and broadcast emails
  • Own and deliver performance reporting, liaising effectively with Brand, Marketing, Creative teams and third-party agencies ensuring CRM strategy is aligned to the overall strategy and brand vision

Requirements:

  • Data led retention marketer
  • Confident dealing with data and providing recommendations off the back of insights
  • Good analytical skills with a good attention to details
  • Good understanding of data protection and privacy legislation
  • Ability to work in a fast-paced environment with an ability to organise your workload effectively

Additional Information:

Job Posted:
January 11, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for CRM Manager

CRM Manager

My client is looking for a CRM Manager to join their team in west London 4 days ...
Location
Location
United Kingdom , Brentford, London
Salary
Salary:
50000.00 GBP / Year
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Around 3 years’ experience within CRM
  • Experience working with large campaigns
  • Line management experience is preferable
  • Happy to be hands-on when needed
Job Responsibility
Job Responsibility
  • Creating the CRM strategy for B2C and potentially B2B audiences
  • Owning the CRM campaign planning, scheduling, reporting
  • Design, develop, test, and deploy triggered and automated marketing and service communications
  • Define, manage, and report on CRM objectives to measure the business impact of CRM on customer acquisition, conversion, retention, experience, and lifetime value
  • Work with stakeholders to understand their business needs and use customer insight to establish new opportunities for user journeys, segmentation and personalisation
  • Managing a CRM Exec
  • Fulltime
Read More
Arrow Right

CRM Campaign Manager

Are you looking to make the next steps within your CRM Journey? My client is loo...
Location
Location
United Kingdom , Staffordshire
Salary
Salary:
45000.00 GBP / Year
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • CRM campaign expert
  • Confident facilitator and stakeholder manager
  • Prior experience in delivering high volume of CRM campaigns
  • Experience working in multi-brand businesses
  • Experience with managing external/3rd party suppliers
  • Strong campaign operations and scheduling experience
Job Responsibility
Job Responsibility
  • Drive the delivery of best-in-class customer engagement programs to retain existing customers, increase brand loyalty and grow customer lifetime value
  • Manage day-to-day brand email program
  • Own the CRM communication plan, working alongside brand marketing teams to ensure they have the best campaigns in place to drive incremental transactions, email/app engagement and retention
  • Manage all day-to-day CRM operations and ensure all communications have engaging, dynamic content and effective responsive designs, informed by customer insight across multiple brands and formats
  • Build and plan effective test & learn strategies to gain more campaign response insight, and continuously improve communications and ensure these are fully compliant with GDPR/PECR
  • Manage two CRM specialists
  • Fulltime
Read More
Arrow Right

Email and CRM Manager

My client is a fast growing startup to build a team here in the UK. They have an...
Location
Location
United Kingdom , London
Salary
Salary:
50000.00 GBP / Year
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience within a CRM
  • Experience building campaigns
  • Experience with segmentation
  • Experience with customer journey planning and deployment
  • Ability to manage projects across teams and with competing priorities
  • Adaptable to new technology
  • Team player
  • Hardworking
  • Organized
  • Goal oriented
Job Responsibility
Job Responsibility
  • Report to the Head of Marketing
  • Coordinate campaigns from start to finish
  • Project manage promotions and creative processes alongside the email calendar
  • Work closely with the huge marketing team in HQ to ensure brand consistency and priorities
  • Fulltime
Read More
Arrow Right

CRM Manager

My client is an industry leading innovative fun-loving household name in Beauty!...
Location
Location
United Kingdom , Essex
Salary
Salary:
45000.00 GBP / Year
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in CRM with a solid understanding
  • Creative flair
  • Confidence with using systems
  • Capability to take on a direct report
  • Excellent communicator with a positive 'can-do' attitude
Job Responsibility
Job Responsibility
  • Report directly to the Head of CRM
  • Work with the Senior CRM Manager to propose ongoing strategy for the year
  • Manage a CRM Assistant and CRM Coordinator
  • Have ownership of e-tailers CRM activity working closely with the Ecommerce Manager strategically and budgetary planning
  • Work with the wider PR team to ensure the brand message and loyalty team to implement relevant segmentation strategies
What we offer
What we offer
  • Amazing benefits
  • Bonus
  • Clear route to progression
  • Fulltime
Read More
Arrow Right

CRM Manager - Beauty

My client is an industry-leading innovative fun-loving household name in Beauty!...
Location
Location
United Kingdom , Essex
Salary
Salary:
45000.00 GBP / Year
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in CRM with a solid understanding
  • Creative flair
  • Confidence in using systems
  • Capability to take on a direct report
  • Excellent communicator with a positive ‘can-do’ attitude
Job Responsibility
Job Responsibility
  • Report directly to the Head of CRM
  • Work with the Senior CRM Manager to propose an ongoing strategy for the year
  • Manage a CRM Assistant and CRM Coordinator
  • Have ownership of e-tailers' CRM activity working closely with the Ecommerce Manager strategically and budgetary planning
  • Work with the wider PR team to ensure the brand message and loyalty team implements relevant segmentation strategies
What we offer
What we offer
  • Amazing benefits
  • Bonus
  • Clear route to progression
  • Fulltime
Read More
Arrow Right

CRM Manager - Retail

Our client is a huge Household Name Retailer based in the heart of Hertfordshire...
Location
Location
United Kingdom , Borehamwood
Salary
Salary:
50000.00 - 55000.00 GBP / Year
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • hands on CRM Management experience with a strong digital background
Job Responsibility
Job Responsibility
  • customer database segmentation
  • contact strategies
  • increasing engagement and customer lifetime value
  • managing a team of two highly skilled CRM executives
  • optimising and developing the full use of our customer data platform through multiple channels online and offline
  • partner with the Retail, IT, UX, Digital Marketing, Online Trading, Brand Marketing teams and third parties on cross functional projects
  • Fulltime
Read More
Arrow Right

Email & CRM Manager - Crypto

My client is a fast growing startup to build a team here in the UK. They have an...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience within a CRM
  • Experience building campaigns
  • Experience with segmentation
  • Experience with customer journey planning and deployment
  • Ability to manage projects across teams and with competing priorities
  • Adaptable to new technology
  • Team player
  • Hardworking
  • Organized
  • Goal oriented
Job Responsibility
Job Responsibility
  • Report to the Head of Marketing
  • Coordinate campaigns from start to finish
  • Project manage promotions and creative processes alongside the email calendar
  • Work closely with the huge marketing team in HQ to ensure brand consistency and priorities
Read More
Arrow Right

CRM Manager

My client is a global fashion business who is looking for a CRM Manager on a con...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong knowledge and understanding of CRM
  • Ability to manage multiple stakeholders
  • Strong google analytics experience
Job Responsibility
Job Responsibility
  • Manage internal and external stakeholders
  • Communicate and educate CRM
  • Manage loyalty schemes and growth potential
  • Manage and oversee all automation work flows
  • Work with wider teams to create campaigns that support the database
Read More
Arrow Right