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Blu Digital Logo Blu Digital · -

CRM Manager

United Kingdom, London 60000.00 GBP / Year · Job Posted December 27, 2025
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Job Description

My client is looking for a brand-new CRM Manager to join their well-established fast-growing team. They are a well-established clean ethical beauty brand that emphasises the importance of clean sustainability within this fast-growing sector. You will be a well-rounded retention disruptor that can optimise, drive and deliver results across the ever-growing customer base.

Job Responsibility

  • Own, create and deliver the overall CRM strategy, identifying key commercial levers and priorities across CRM channels
  • Manage loyalty programmes, focusing on testing new initiatives across different customer cohorts and types
  • Manage and deliver email planner, working closely with the creative, brand, and marketing team on delivery automation, lifecycle, and broadcast emails
  • Own and deliver performance reporting, liaising effectively with Brand, Marketing, Creative teams and third-party agencies ensuring CRM strategy is aligned to the overall strategy and brand vision

Requirements

  • Data-led retention marketer
  • Confident dealing with data and providing recommendations off the back of insights
  • Good analytical skills with good attention to detail
  • Good understanding of data protection and privacy legislation
  • Ability to work in a fast-paced environment with the ability to organise your workload effectively
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