CRM Manager Jobs

Major Players Limited

Location:
United Kingdom, London

Category:
-

Contract Type:
Not provided

Salary:

65000.00 - 75000.00 GBP / Year

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Job Description:

Are you a hands-on CRM expert who loves turning data into growth? This is your chance as a CRM Manager to join a fast-growing subscription platform, taking full ownership of the customer lifecycle and driving engagement, retention, and conversions. This is a standalone role with real autonomy, you’ll shape the CRM strategy from the ground up, run experiments, and directly influence how hundreds of thousands of users interact with the platform.

Job Responsibility:

Own lifecycle marketing across email, push, in-app, SMS, and WhatsApp
Build and optimise campaigns that improve trial-to-paid conversion and retention
Collaborate with Product, Growth, Design, and Data to make messaging smarter
Analyse behaviour, run A/B tests, and turn insights into action
Drive multi-channel campaigns that delight and retain subscribers

Requirements:

5+ years in CRM, retention, or lifecycle roles (consumer apps or subscription products is a must)
Hands-on with Customer.io, Braze, or Iterable
Analytical and data-driven, comfortable running experiments and measuring impact
Multi-channel thinker who can also write great copy and collaborate on creative assets
Thrives in fast-moving, startup environments and loves having ownership

What we offer:

27 days + bank holidays + 3 additional days between Christmas & New Year
Access to private healthcare, wellness benefits, and premium product subscription
EMI scheme giving you meaningful stake in the business
Weekly yoga, ClassPass, book club, L&D budget, and more

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

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CRM Manager