CRM Manager

• Aim high by designing and optimizing high-impact multi-channel CRM campaigns across email, push, and in-app platforms
• Drive excellence through rigorous A/B testing and data analysis to identify what powers long-term customer lifetime value
• Focus on essential metrics and streamline CRM processes for maximum efficiency to keep operations simple
• Partner with international teams to experiment with new CRM technologies and Artificial Intelligence (AI) driven engagement
• Collaborate across the business to ensure messaging is timely, brand-aligned, and always puts the customer first
• Support the wider marketing team by sharing insights and best practices to help everyone succeed
• Act as a guardian of communication quality, holding the team accountable for high-impact, error-free execution

• Proven expertise in multi-channel CRM marketing, specifically managing complex Email, Push, and In-App projects
• An analytical mindset with the ability to stay committed to achieving goals through data-driven segmentation
• A proactive and agile approach, showing a readiness to move fast and adapt in a global scale-up environment
• Exceptional communication skills with the ability to act responsibly while making a lasting impact on our community
• Fluency in English is essential
• Fluency in Dutch is desired but not essential
• A collaborative spirit, dedicated to lifting each other up and celebrating team wins

Fluency in Dutch