CRM Manager, Fever

CRM Manager

Fever

Location:
Argentina, Buenos Aires

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

CRM Manager role at Fever, the world's leading tech platform for culture and live entertainment. Responsible for defining CRM strategy to optimize customer retention and loyalty through personalized communication programs across multiple channels.

Job Responsibility:

Define the CRM strategy and apply it to optimize customer retention, loyalty and return rate
Supervise and maximize the customer's lifetime value strategies ensuring maximum profitability
Design and lead the development and execution of hyper-personalized direct communication programs at scale through email channel and other input and output channels (onsite, push, in-app, SMS)
Map the Customer Journey, analyze the contact points and maximize business opportunities

Requirements:

At least four years of experience working in Digital Marketing and CRM, mobile and web environments
Experience working with Salesforce Marketing Cloud or other ESPs (Mailchimp, Sendgrid, etc)
Good copywriting skills and able to communicate in English in a fluent way
Analytical and data-driven and know how to leverage consumer behavioral, lifestyle, transactional, and demographic data to deliver relevant marketing insights
Experience in creating HTML code templates
A/B testing
Dynamic templates using AmpScript
SQL knowledge to create segmentations

What we offer:

40% discount on all Fever events and experiences
Work in a location in the heart of Buenos Aires
Home office friendly and flexible schedule
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people
Health insurance and life insurance
Free food, drink and fruit at the office
Gympass Membership
English lessons

Additional Information:

Job Posted:
November 19, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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