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My client is a household name in Sports Fashion, this industry leading retailer is looking for a brand-new CRM Manager to join their internal team. They operate an extremely flexible model of working allowing their employees to come into their London office on a hybrid model of working from home.
Job Responsibility:
Develop and drive the CRM and email strategy to support customer acquisition, retention/reactivation, improving conversion, building customer engagement, lifetime value and supporting business KPIs
Manage planning, developing, and implementing CRM campaigns
Work closely with the Brand Marketing and Growth team to ensure brand email communications are aligned with other marketing channels