CRM Manager

Are you a hands-on CRM expert who loves turning data into growth? This is your c...

Location

United Kingdom , London

Salary:

65000.00 - 75000.00 GBP / Year

Major Players Limited

Expiration Date

Until further notice

Requirements

5+ years in CRM, retention, or lifecycle roles (consumer apps or subscription products is a must)
Hands-on with Customer.io, Braze, or Iterable
Analytical and data-driven, comfortable running experiments and measuring impact
Multi-channel thinker who can also write great copy and collaborate on creative assets
Thrives in fast-moving, startup environments and loves having ownership

Job Responsibility

Own lifecycle marketing across email, push, in-app, SMS, and WhatsApp
Build and optimise campaigns that improve trial-to-paid conversion and retention
Collaborate with Product, Growth, Design, and Data to make messaging smarter
Analyse behaviour, run A/B tests, and turn insights into action
Drive multi-channel campaigns that delight and retain subscribers

What we offer

27 days + bank holidays + 3 additional days between Christmas & New Year
Access to private healthcare, wellness benefits, and premium product subscription
EMI scheme giving you meaningful stake in the business
Weekly yoga, ClassPass, book club, L&D budget, and more

Fulltime

CRM Manager

My client is looking for a CRM Manager to join their team in west London 4 days ...

Location

United Kingdom , Brentford, London

Salary:

50000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

Around 3 years’ experience within CRM
Experience working with large campaigns
Line management experience is preferable
Happy to be hands-on when needed

Job Responsibility

Creating the CRM strategy for B2C and potentially B2B audiences
Owning the CRM campaign planning, scheduling, reporting
Design, develop, test, and deploy triggered and automated marketing and service communications
Define, manage, and report on CRM objectives to measure the business impact of CRM on customer acquisition, conversion, retention, experience, and lifetime value
Work with stakeholders to understand their business needs and use customer insight to establish new opportunities for user journeys, segmentation and personalisation
Managing a CRM Exec

Fulltime

CRM Campaign Manager

Are you looking to make the next steps within your CRM Journey? My client is loo...

Location

United Kingdom , Staffordshire

Salary:

45000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

CRM campaign expert
Confident facilitator and stakeholder manager
Prior experience in delivering high volume of CRM campaigns
Experience working in multi-brand businesses
Experience with managing external/3rd party suppliers
Strong campaign operations and scheduling experience

Job Responsibility

Drive the delivery of best-in-class customer engagement programs to retain existing customers, increase brand loyalty and grow customer lifetime value
Manage day-to-day brand email program
Own the CRM communication plan, working alongside brand marketing teams to ensure they have the best campaigns in place to drive incremental transactions, email/app engagement and retention
Manage all day-to-day CRM operations and ensure all communications have engaging, dynamic content and effective responsive designs, informed by customer insight across multiple brands and formats
Build and plan effective test & learn strategies to gain more campaign response insight, and continuously improve communications and ensure these are fully compliant with GDPR/PECR
Manage two CRM specialists

Fulltime

CRM Manager

My client is looking for a brand-new CRM Manager to join their well-established ...

Location

United Kingdom , County Durham

Salary:

40000.00 - 55000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

Data led retention marketer
Confident dealing with data and providing recommendations off the back of insights
Good analytical skills with good attention to detail
Good understanding of data protection and privacy legislation
Ability to work in a fast-paced environment
Ability to organise workload effectively

Job Responsibility

Own, create and deliver the overall CRM strategy
Identify key commercial levers and priorities across CRM channels
Manage loyalty programmes
Focus on testing new initiatives across different customer cohorts and types
Manage and deliver email planner
Work closely with creative, brand and marketing team on delivery automation, lifecycle and broadcast emails
Own and deliver performance reporting
Liaise effectively with Brand, Marketing, Creative teams and third-party agencies ensuring CRM strategy is aligned to the overall strategy and brand vision

Fulltime

CRM Manager

My client is looking for a brand-new CRM Manager to join their well-established ...

Location

United Kingdom , West London

Salary:

42000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

well-rounded retention disruptor that can optimise, drive and deliver results
data-led retention marketer that is able to execute, lead and deliver CRM strategy
confident dealing with data and providing recommendations off the back of insights
good analytical skills with good attention to detail
good understanding of data protection and privacy legislation
able to work in a fast-paced environment with the ability to organise your workload effectively

Job Responsibility

own, create and deliver the overall CRM strategy, identifying key commercial levers and priorities across CRM channels
manage loyalty programs, focusing on testing new initiatives across different customer cohorts and types
manage and deliver email planner, working closely with the creative, brand, and marketing team on delivery automation, lifecycle and broadcast emails
own and deliver performance reporting, liaising effectively with Brand, Marketing, Creative teams and third-party agencies ensuring CRM strategy is aligned to the overall strategy and brand vision

Fulltime

CRM Manager - Beauty

My client is looking for a brand-new CRM Manager to join their well-established ...

Location

United Kingdom , London

Salary:

42000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

Well-rounded retention disruptor that can optimise, drive and deliver results across the customer base
Data-led retention marketer that can execute, lead, and deliver CRM strategy
Confident dealing with data and providing recommendations off the back of insights
Good analytical skills with good attention to detail
Good understanding of data protection and privacy legislation
Ability to work in a fast-paced environment with the ability to organise workload effectively

Job Responsibility

Own, create and deliver the overall CRM strategy, identifying key commercial levers and priorities across CRM channels
Manage loyalty programmes, focusing on testing new initiatives across different customer cohorts and types
Manage and deliver an email planner, working closely with the creative, brand, and marketing teams on delivery automation, lifecycle, and broadcast emails
Own and deliver performance reporting, liaising effectively with Brand, Marketing, Creative teams and third-party agencies ensuring CRM strategy is aligned with the overall strategy and brand vision

Fulltime

CRM Manager - Fashion

My industry leading fashion client is looking for a brand-new CRM Manager. Offer...

Location

United Kingdom , Loughton

Salary:

70000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

experience in executing CRM strategy preferably in womenswear
eager and driven by success
desire to manage/grow a team

Job Responsibility

take retention strategy to the next level reporting directly to the Head of Ecommerce
work with leaders across the business to both build and execute a head-turning communication strategy
take ownership of the customer retention tools and tactics to increase revenue from existing customers
manage all retention activity including email, sms, app pushes and loyalty programme
onboard a new solution to amalgamate data and comms
build a plan from the bottom up with total ownership
create and grow VIP community
build a specific plan to reward and retain VIP individuals

What we offer

bonus
hybrid working
clear route to progression

Fulltime

CRM Manager - Fashion

My industry-leading fashion client is looking for a brand-new CRM Manager. Offer...

Location

United Kingdom , London

Salary:

50000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

Experience in executing CRM strategy preferably in womenswear
Eager and driven by success with a desire to manage/grow a team

Job Responsibility

Take retention strategy to the next level reporting directly to the Head of Ecommerce
Work with leaders across the business to both build and execute a head-turning communication strategy
Take ownership of the customer retention tools and tactics to increase revenue from existing customers
Manage all retention activity including email, sms, app pushes, and loyalty programme
Build a plan from the bottom up with total ownership using a new personalisation tool

What we offer

Clear route to progression

Fulltime

CRM Manager - Retention

Blu Digital

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 06, 2025

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 06, 2025

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Job Posted:
December 06, 2025