CRM Manager - Luxury Fashion Job at Blu Digital (London)

Concession District Manager

As Concession District Manager for Boggi Milano within Bloomingdale’s (East Coas...

Location

United States , New York

Salary:

80000.00 - 115000.00 USD / Year

Boggi Milano

Expiration Date

Until further notice

Requirements

3–5+ years of multi-store retail management experience, within concession or department store environments, with a strong background in retail merchandising
Bachelor’s degree preferred, or equivalent professional experience
Proven expertise in the luxury or premium fashion sector, with a deep understanding of elevated service standards and customer expectations
Proven experience in buying or merchandise planning, with the ability to analyze sales trends, manage open-to-buy, and deliver actionable insights to Buying and Merchandising teams to optimize assortments and drive regional performance
Exceptional leadership, communication, and people-development skills, with a hands-on coaching mindset
Strong analytical abilities with demonstrated experience leveraging retail KPIs and metrics to drive results
Proficiency with POS systems, CRM platforms, inventory tools, and Microsoft Office or similar retail systems
Agile, adaptable, and solution-oriented, comfortable working in a fast-paced and evolving retail environment
Willingness and ability to travel frequently across the East Coast
Flexibility to work a retail schedule, including weekends and holidays as needed

Job Responsibility

Lead, coach, and develop Store Managers and sales teams across Bloomingdale’s concession locations on the East Coast
Ensure consistent execution of brand standards, including visual merchandising, store presentation, clienteling, and customer service excellence
Drive business results through KPI ownership, including sales, conversion, UPT, productivity, and profitability
Partner closely with Bloomingdale’s store leadership, merchant teams, and personal shopping teams to maximize brand visibility, cross-selling opportunities, and overall performance
Oversee inventory management, stock accuracy, logistics, and stockroom standards in collaboration with Retail Operations and HQ
Execute seasonal launches, product storytelling, and comprehensive product training to ensure teams are knowledgeable brand ambassadors
Champion the use of selling tools, POS systems, CRM, and clienteling technology to enhance the customer journey and drive repeat business
Conduct regular store visits, audits, and performance reviews to ensure compliance with operational policies and concession standards
Support recruitment, onboarding, scheduling, and ongoing development of retail teams, ensuring succession planning and talent growth
Collaborate cross-functionally with HQ, Merchandising, Buying, and Retail Operations on reporting, forecasting, and process improvements

What we offer

Medical, Dental, Vision
401(K)
PTO and Sick Time
Employee Discounts
Professional and Career Development

Fulltime

Concession District Manager

As Concession District Manager for Boggi Milano within Bloomingdale’s (East Coas...

Location

United States , New York

Salary:

80000.00 - 115000.00 USD / Year

Boggi Milano

Expiration Date

Until further notice

Requirements

3–5+ years of multi-store retail management experience, within concession or department store environments, with a strong background in retail merchandising
Bachelor’s degree preferred, or equivalent professional experience
Proven expertise in the luxury or premium fashion sector, with a deep understanding of elevated service standards and customer expectations
Proven experience in buying or merchandise planning, with the ability to analyze sales trends, manage open-to-buy, and deliver actionable insights to Buying and Merchandising teams to optimize assortments and drive regional performance
Exceptional leadership, communication, and people-development skills, with a hands-on coaching mindset
Strong analytical abilities with demonstrated experience leveraging retail KPIs and metrics to drive results
Proficiency with POS systems, CRM platforms, inventory tools, and Microsoft Office or similar retail systems
Agile, adaptable, and solution-oriented, comfortable working in a fast-paced and evolving retail environment
Willingness and ability to travel frequently across the East Coast
Flexibility to work a retail schedule, including weekends and holidays as needed

Job Responsibility

Lead, coach, and develop Store Managers and sales teams across Bloomingdale’s concession locations on the East Coast
Ensure consistent execution of brand standards, including visual merchandising, store presentation, clienteling, and customer service excellence
Drive business results through KPI ownership, including sales, conversion, UPT, productivity, and profitability
Partner closely with Bloomingdale’s store leadership, merchant teams, and personal shopping teams to maximize brand visibility, cross-selling opportunities, and overall performance
Oversee inventory management, stock accuracy, logistics, and stockroom standards in collaboration with Retail Operations and HQ
Execute seasonal launches, product storytelling, and comprehensive product training to ensure teams are knowledgeable brand ambassadors
Champion the use of selling tools, POS systems, CRM, and clienteling technology to enhance the customer journey and drive repeat business
Conduct regular store visits, audits, and performance reviews to ensure compliance with operational policies and concession standards
Support recruitment, onboarding, scheduling, and ongoing development of retail teams, ensuring succession planning and talent growth
Collaborate cross-functionally with HQ, Merchandising, Buying, and Retail Operations on reporting, forecasting, and process improvements

What we offer

Medical, Dental, Vision
401(K)
PTO and Sick Time
Employee Discounts
Professional and Career Development

Fulltime

Concession District Manager

As Concession District Manager for Boggi Milano within Bloomingdale’s (East Coas...

Location

United States , New York

Salary:

80000.00 - 115000.00 USD / Year

Boggi Milano

Expiration Date

Until further notice

Requirements

3–5+ years of multi-store retail management experience, within concession or department store environments, with a strong background in retail merchandising
Bachelor’s degree preferred, or equivalent professional experience
Proven expertise in the luxury or premium fashion sector, with a deep understanding of elevated service standards and customer expectations
Proven experience in buying or merchandise planning, with the ability to analyze sales trends, manage open-to-buy, and deliver actionable insights to Buying and Merchandising teams to optimize assortments and drive regional performance
Exceptional leadership, communication, and people-development skills, with a hands-on coaching mindset
Strong analytical abilities with demonstrated experience leveraging retail KPIs and metrics to drive results
Proficiency with POS systems, CRM platforms, inventory tools, and Microsoft Office or similar retail systems
Agile, adaptable, and solution-oriented, comfortable working in a fast-paced and evolving retail environment
Willingness and ability to travel frequently across the East Coast
Flexibility to work a retail schedule, including weekends and holidays as needed

Job Responsibility

Lead, coach, and develop Store Managers and sales teams across Bloomingdale’s concession locations on the East Coast
Ensure consistent execution of brand standards, including visual merchandising, store presentation, clienteling, and customer service excellence
Drive business results through KPI ownership, including sales, conversion, UPT, productivity, and profitability
Partner closely with Bloomingdale’s store leadership, merchant teams, and personal shopping teams to maximize brand visibility, cross-selling opportunities, and overall performance
Oversee inventory management, stock accuracy, logistics, and stockroom standards in collaboration with Retail Operations and HQ
Execute seasonal launches, product storytelling, and comprehensive product training to ensure teams are knowledgeable brand ambassadors
Champion the use of selling tools, POS systems, CRM, and clienteling technology to enhance the customer journey and drive repeat business
Conduct regular store visits, audits, and performance reviews to ensure compliance with operational policies and concession standards
Support recruitment, onboarding, scheduling, and ongoing development of retail teams, ensuring succession planning and talent growth
Collaborate cross-functionally with HQ, Merchandising, Buying, and Retail Operations on reporting, forecasting, and process improvements

What we offer

Medical, Dental, Vision
401(K)
PTO and Sick Time
Employee Discounts
Professional and Career Development

Fulltime

Concession District Manager

As Concession District Manager for Boggi Milano within Bloomingdale’s (East Coas...

Location

United States , New York

Salary:

80000.00 - 115000.00 USD / Year

Boggi Milano

Expiration Date

Until further notice

Requirements

3–5+ years of multi-store retail management experience, within concession or department store environments, with a strong background in retail merchandising
Bachelor’s degree preferred, or equivalent professional experience
Proven expertise in the luxury or premium fashion sector, with a deep understanding of elevated service standards and customer expectations
Proven experience in buying or merchandise planning, with the ability to analyze sales trends, manage open-to-buy, and deliver actionable insights to Buying and Merchandising teams to optimize assortments and drive regional performance
Exceptional leadership, communication, and people-development skills, with a hands-on coaching mindset
Strong analytical abilities with demonstrated experience leveraging retail KPIs and metrics to drive results
Proficiency with POS systems, CRM platforms, inventory tools, and Microsoft Office or similar retail systems
Agile, adaptable, and solution-oriented, comfortable working in a fast-paced and evolving retail environment
Willingness and ability to travel frequently across the East Coast
Flexibility to work a retail schedule, including weekends and holidays as needed

Job Responsibility

Lead, coach, and develop Store Managers and sales teams across Bloomingdale’s concession locations on the East Coast
Ensure consistent execution of brand standards, including visual merchandising, store presentation, clienteling, and customer service excellence
Drive business results through KPI ownership, including sales, conversion, UPT, productivity, and profitability
Partner closely with Bloomingdale’s store leadership, merchant teams, and personal shopping teams to maximize brand visibility, cross-selling opportunities, and overall performance
Oversee inventory management, stock accuracy, logistics, and stockroom standards in collaboration with Retail Operations and HQ
Execute seasonal launches, product storytelling, and comprehensive product training to ensure teams are knowledgeable brand ambassadors
Champion the use of selling tools, POS systems, CRM, and clienteling technology to enhance the customer journey and drive repeat business
Conduct regular store visits, audits, and performance reviews to ensure compliance with operational policies and concession standards
Support recruitment, onboarding, scheduling, and ongoing development of retail teams, ensuring succession planning and talent growth
Collaborate cross-functionally with HQ, Merchandising, Buying, and Retail Operations on reporting, forecasting, and process improvements

What we offer

Medical, Dental, Vision
401(K)
PTO and Sick Time
Employee Discounts
Professional and Career Development

Fulltime

Concession District Manager

As Concession District Manager for Boggi Milano within Bloomingdale’s (East Coas...

Location

United States , New York

Salary:

80000.00 - 115000.00 USD / Year

Boggi Milano

Expiration Date

Until further notice

Requirements

3–5+ years of multi-store retail management experience, within concession or department store environments, with a strong background in retail merchandising
Bachelor’s degree preferred, or equivalent professional experience
Proven expertise in the luxury or premium fashion sector, with a deep understanding of elevated service standards and customer expectations
Proven experience in buying or merchandise planning, with the ability to analyze sales trends, manage open-to-buy, and deliver actionable insights to Buying and Merchandising teams to optimize assortments and drive regional performance
Exceptional leadership, communication, and people-development skills, with a hands-on coaching mindset
Strong analytical abilities with demonstrated experience leveraging retail KPIs and metrics to drive results
Proficiency with POS systems, CRM platforms, inventory tools, and Microsoft Office or similar retail systems
Agile, adaptable, and solution-oriented, comfortable working in a fast-paced and evolving retail environment
Willingness and ability to travel frequently across the East Coast
Flexibility to work a retail schedule, including weekends and holidays as needed

Job Responsibility

Lead, coach, and develop Store Managers and sales teams across Bloomingdale’s concession locations on the East Coast
Ensure consistent execution of brand standards, including visual merchandising, store presentation, clienteling, and customer service excellence
Drive business results through KPI ownership, including sales, conversion, UPT, productivity, and profitability
Partner closely with Bloomingdale’s store leadership, merchant teams, and personal shopping teams to maximize brand visibility, cross-selling opportunities, and overall performance
Oversee inventory management, stock accuracy, logistics, and stockroom standards in collaboration with Retail Operations and HQ
Execute seasonal launches, product storytelling, and comprehensive product training to ensure teams are knowledgeable brand ambassadors
Champion the use of selling tools, POS systems, CRM, and clienteling technology to enhance the customer journey and drive repeat business
Conduct regular store visits, audits, and performance reviews to ensure compliance with operational policies and concession standards
Support recruitment, onboarding, scheduling, and ongoing development of retail teams, ensuring succession planning and talent growth
Collaborate cross-functionally with HQ, Merchandising, Buying, and Retail Operations on reporting, forecasting, and process improvements

What we offer

Medical, Dental, Vision
401(K)
PTO and Sick Time
Employee Discounts
Professional and Career Development

Fulltime

Real Estate Retail Business Developer & Sales Strategic Initiatives

The profile plays a strategic and operational role in managing and optimizing th...

Location

Italy , Milan

Salary:

Not provided

Aegis FSI

Expiration Date

Until further notice

Requirements

5+ years in retail development, real estate management or retail operations within the luxury, fashion, beauty industry or FMCG
University Degree in Economics, Business Administration, Management Engineering, Civil/Building Engineering
strong project management and cross-functional coordination skills
proven experience in retail real estate (store openings, closures, renewals)
financial acumen and ability to interpret and manage P&L by door
excellent communication and stakeholder management skills (internal and external)
familiarity with lease agreements and negotiation processes
high proficiency in Excel, data management tools and systems for real estate tracking
detail-oriented, proactive and collaborative
fluent English & Italian

Job Responsibility

Define and implement the retail distribution strategy for stores, identifying priorities for openings, closures, renewals, and remodeling
Conduct market and performance analysis to support strategic decisions and ensure network profitability
Collaborate with EMEA to align local actions with regional guidelines and business targets
Plan and coordinate all operational activities related to store openings, closures, and renewals
Liaise with Store Design, Finance, Legal, and suppliers to ensure timely execution
Oversee project timelines, approvals, and delivery phases
Coordinate with brand teams to deliver CRM actions aligned with marketing calendar and launches
Build and present business cases for EMEA, providing financial and strategic rationale for retail network evolution
Partner with Finance to analyze P&L by door and ensure alignment with investment plans
Manage contract lifecycle including negotiation, renewals, and updates in systems

Europe CRM Manager

Diesel has long been a leading pioneer in denim and casual fashion, known for mo...

Location

Italy , Milano

Salary:

Not provided

OTB

Expiration Date

Until further notice

Requirements

Minimum 3 year of experience in CRM roles (preferably in the Luxury environment) in modernly structured companies
A degree in Marketing and Communications or Economics would be preferred
Great passion for fashion, determination to achieve the objectives, flexibility, enthusiasm, initiative, ability to problem solving and teamwork
Strong analytical skills
Expertise in and knowledge of Marketing world, CRM and industry trends
Excellent knowledge of the English language, both written and verbal
Good knowledge in the use of the main tools (particularly MS Excel & Power Point)
Willingness to travel

Job Responsibility

Analytical deep dives on the Regional Customer Base, identifying strategic insights supporting the regional CRM and Retail strategy
Promote effective prospect acquisition campaigns including partnerships to increase customer acquisition
Based on Global Guidelines and Go To Market Calendar, and in consideration on business priorities, design and execute the Regional CRM contact strategy and Calendar for the European market including local relevant moments
Accountable for Regional CRM Digital Campaign management (Newsletter/SMS…) including: Coordination of the supplier managing the CRM campaigns process, including Copy, translations and execution in the different local languages
Definition and execution of the most effective customer segmentation strategy for the regional campaigns
Monitor Newsletter performances, share results with stakeholders, propose and execute corrective actions to optimize digital campaigns share of business on online
Definition of the targets of customers to be involved in all the clienteling activities/in store activations of the region – in close coordination with EU Retail Director and EU Clienteling Manager

What we offer

A Full Time Permanent Contract
An awesome, young and dynamic team
Possibility to work in the European HQ of one of the leading Italian fashion companies belonging to one of the most important luxury fashion groups
A generous employee discount on Diesel and OTB group Brands
Highly inclusive working environment
Lunch vouchers for each working day

Fulltime

Sales assistant

AMI is looking for a new brand's ambassador in-store from December 2025 until Ja...

Location

Italy , Rome

Salary:

Not provided

AMI Paris

Expiration Date

Until further notice

Requirements

Experience in luxury sales and/or designer clothing and familiar with sales techniques
Curious and willing to dedicate yourself to a new project
Smiling, dynamic, involved, and excellent interpersonal skills
Mastering customer service skills and demonstrating ability to foster a customer-service spirit
Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends
English and Italian are mandatory

Job Responsibility

Welcoming clients in store in compliance with AMI’s spirit of service
Advises customers, offers looks and additional products to give the client a AMI look
Development of customer loyalty and customer file
Follow-up on clients, ensure CRM emails are sent after a visit
Monitoring of personal KPI's as well as those of the store
Direct reporting to the store manager and to the assistant store manager
Respects the application of retail processes in the store
Ensures customer service meets AMI in-store service standards to guarantee the best service
Participate in stock management: deliveries, loans, defectives, transfers, cycle counting
Ensures that the store is clean and well organized : product presentation, folding, cleanliness, storage, etc

CRM Manager - Luxury Fashion

Blu Digital

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 06, 2025

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