CRM & Loyalty Manager

Popeyes UK is growing fast, with big ambitions across the UK and Ireland. As we scale, we’re investing in how we build long-term relationships with our customers - using data, insight and personalisation to drive loyalty, frequency and lifetime value. We’re looking for an experienced CRM & Loyalty Manager to join our Digital & Tech team. This is a hands-on, strategic role where you’ll design, launch and own Popeyes UK’s loyalty programme and CRM strategy from the ground up, playing a key role in our next phase of growth. Working closely with Marketing, Digital, IT, Analytics, Operations and external partners, the role will blend customer data and insights with the overall brand strategy and narrative to create compelling, personalised customer journeys across owned channels.