CRM Lead Coordinator Job at Audemars Piguet (Madrid)

Microsoft Dynamics 365 CRM Lead

We are seeking an experienced Microsoft CRM Lead to drive end-to-end delivery an...

Location

United States , Harrisburgh

Salary:

80.00 USD / Hour

ValueBase Consulting

Expiration Date

Until further notice

Requirements

15+ years of total IT experience, including 10+ years in Microsoft Dynamics CRM / D365 CE
Proven experience as a CRM Lead, Solution Architect, or Technical Lead
Expertise in Dynamics 365 customization, Power Platform, Power Automate, Power Apps, and Azure integrations
Strong understanding of CRM workflows, plugins, entities, and form scripting (JavaScript)
Hands-on experience with .NET, C#, SQL Server, and REST APIs
Excellent communication, leadership, and stakeholder management skills
Ability to lead distributed teams and manage project delivery independently
Must be legally authorized to work in the U.S. on W2 (no C2C / no 1099)

Job Responsibility

Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM solutions
Collaborate with business stakeholders to gather, analyze, and document functional and technical requirements
Configure and customize Dynamics 365 modules, workflows, plugins, and integrations
Oversee data migration, system upgrades, and integration with third-party applications
Provide technical guidance, mentorship, and best practices to the CRM development team
Ensure solution scalability, performance optimization, and compliance with enterprise standards
Troubleshoot and resolve complex CRM issues in collaboration with internal IT and vendor teams
Prepare technical documentation and support user training and adoption initiatives
Coordinate with global teams and ensure alignment with EST and CST working hours

Patient CRM & Omnichannel Engagement Lead

BioMarin is seeking a dynamic and experienced leader to serve as Associate Direc...

Location

United States , San Rafael

Salary:

155000.00 - 213070.00 USD / Year

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor's degree in Life Sciences, Business, Marketing, or related field
advanced degree preferred
8+ years of experience in patient CRM, digital marketing, DTC & omnichannel engagement, or related roles in the pharmaceutical or biotech industry
Deep hands-on experience with Salesforce Health Cloud or equivalent patient CRM platforms
Deep understanding of patient services and hub processes
Rare disease experience in pharma digital and marketing practices
Demonstrated success managing omnichannel engagement programs for patients or consumers, from strategic planning to tactical execution
Experience with working with or in Patient Services driving patient engagements, support programs and DTC campaign management and driving digital insights
Experience working cross-functionally with Commercial, Patient Services, Medical Affairs, and Compliance teams
Strong understanding of data privacy and regulatory considerations in patient-facing programs

Job Responsibility

Drive the strategic development, roadmap and delivery of patient CRM and patient omnichannel capabilities using Salesforce Health Cloud
Serve as the global product owner for patient-facing CRM tools, including design, enhancements, configuration, data flows, connections, and lifecycle governance – including business configuration and administration as needed
Ensure capabilities and processes are compliant, scalable, and aligned with regional/local regulatory requirements and privacy policies (e.g., HIPAA, GDPR)
Co-create omnichannel engagement strategies with Patient Services, Brand, and Market Access teams to deliver timely, relevant, and compliant messaging across channels (email, SMS, portals, call center, digital hubs, etc.)
Translate patient journey insights into omnichannel touchpoint design and integrated campaign planning
Collaborate with field teams, patient services, care coordinators, marketing and field leadership to ensure CRM and omnichannel strategies are aligned with real-world patient engagement needs, field workflows, and executional realities
Create scalable global patient omnichannel and patient engagement frameworks for Business Units and regional teams to localize and execute
Work in close alignment with Business Units, Markets, and cross-functional partners (Patient Services, Field, Compliance, Data Privacy) to enable omnichannel strategies that meet patient and business needs
Collaborate with IT on any enterprise integration, data security, and enterprise system alignment
Liaise with Global Privacy, Legal, and Compliance to embed appropriate standards and review processes

What we offer

company-sponsored medical, dental, vision, and life insurance plans
paid time off
discretionary annual bonus
discretionary stock-based long-term incentives

Fulltime

Customer Support Coordinator

As Customer Support Coordinator - AcceleratiON Program you will be responsible f...

Location

Mexico , Mexico City

Salary:

Not provided

BMW

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
Not more that 3 years of professional experience
At least 4 months of International Experience as exchange programs, research and development or leadership programs
Proven experience in customer support, customer retention, or lead management roles, preferably in the automotive or related industries
Strong understanding of customer retention strategies, lead generation, and conversion processes
Excellent analytical skills with the ability to interpret customer feedback and behavioral data to drive actionable insights
Experience working collaboratively in cross-functional teams including Sales, Marketing, Product, and Customer Support
Proficient in CRM systems and lead management tools
Strong communication and interpersonal skills, with the ability to design personalized customer communications and loyalty programs
Results-oriented mindset with excellent organizational and time management skills

Job Responsibility

Develop and implement customer retention and lead management strategies to minimize churn, enhance customer loyalty, and improve lead quality and conversion rates
Manage the end-to-end lead process, including lead generation (data-generated leads), capture, qualification, routing, and timely follow-up to ensure effective lead conversion
Analyze customer feedback, support interactions, and behavioral data to identify at-risk customers and optimize retention and lead initiatives
Collaborate cross-functionally with Customer Support, Sales, Marketing, and Product teams to ensure alignment of retention and lead management efforts with overall business objectives
Design, oversee, and connect loyalty programs, personalized communications, and proactive outreach campaigns to enhance the overall customer experience
Monitor, report, and provide actionable insights on key retention and lead metrics to senior management
Train and support teams on best practices related to retention and lead management to maximize effectiveness and impact

Lead Generation Manager

We are seeking a highly motivated and detail-oriented Lead Generation Manager to...

Location

Philippines , Bacolod City

Salary:

Not provided

Hikinex

Expiration Date

Until further notice

Requirements

Proven experience in lead generation, business development, or a similar managerial role
Strong analytical and problem-solving abilities
Excellent leadership, interpersonal, and communication skills
Highly organized with superb attention to detail
Proficient in CRM tools, data management platforms, and lead generation software
Ability to work independently and manage multiple priorities under pressure

Job Responsibility

Conduct in-depth market and industry research to identify potential leads and opportunities
Gather and verify contact information and other relevant data from various sources
Maintain and manage a clean, updated, and organized contact database
Prepare and deliver weekly and monthly lead generation reports and performance summaries
Oversee and evaluate the daily performance of the lead generation team
Set and monitor KPIs to ensure productivity and output standards are met
Provide coaching, guidance, and support to improve team effectiveness and accuracy
Coordinate with the sales team to align strategies and support the sales pipeline
Scan, review, verify, and upload leads and documents to the appropriate systems or databases
Ensure data accuracy, confidentiality, and timely updates across all platforms

What we offer

Enjoy the flexibility of remote work

Fulltime

Lead Generation Specialist

We’re looking for a Lead Generation Specialist in Poland – someone who enjoys co...

Location

Poland

Salary:

Not provided

Coherent Solutions

Expiration Date

Until further notice

Requirements

1.5+ years of experience in lead generation
Experience working with IT companies (B2B) and understanding how sales work in this field
Upper-Intermediate English or higher with confidence in written and spoken communication
A proven track record of successful lead generation
Good knowledge of prospecting tools such as LinkedIn Sales Navigator, e-mail outreach platforms, and automation tools
Strong organizational skills, attention to detail, and a results-driven mindset
Excellent communication skills
Strong business correspondence skills
Self-motivation and the ability to work independently
Ability to work full-time

Job Responsibility

Research the market and build a high-quality client database (CRM – HubSpot)
Identify and reach out to potential clients, initiating the first contact
Engage with prospects through follow-ups to keep conversations moving
Schedule and coordinate meetings for the Sales team
Actively participate in negotiations with potential partners
Collaborate with colleagues to optimize lead generation strategies

What we offer

Fixed salary (based on the results of the interview) + motivating bonus system
Remote work / hybrid / from the office - your choice
Flexible working schedule
A team that values fresh ideas and supports creative approaches to lead generation
Health insurance
English courses
Sports activities to promote a healthy lifestyle
Work anniversary program and additional vacation days

Fulltime

Business Development & Events Coordinator

We are creating a dedicated Business Development function to fuel growth through...

Location

United States , Bloomfield

Salary:

45000.00 - 65000.00 USD / Year

Kitchen Tune-Up

Expiration Date

Until further notice

Requirements

Confident communicator and strong relationship builder
Organized and able to manage moving pieces
Comfortable engaging with people in person
Ownership mentality and accountability

Job Responsibility

Event Sourcing & Activation: Identify and secure new event locations
Negotiate booth placement or partnership terms
Build a monthly calendar of events and outreach touchpoints
Staffing & Team Leadership: Recruit, schedule, and oversee Brand Ambassadors
Train team members on scripts, engagement style, and qualification criteria
Ensure event coverage
Create weekly activation schedules
Materials & Logistics: Coordinate with Admin to prepare materials
Ensure booth setup is professional and consistent
Track inventory of literature, promotional cards, etc.

What we offer

Bonus based on performance
Free uniforms
Opportunity for advancement
Profit sharing
Training & development

Fulltime

Customer & Operations Support Coordinator

As a Customer & Operations Support Coordinator, you are the first point of conta...

Location

Netherlands , Schiedam

Salary:

Not provided

NonStop Consulting

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Life Sciences, Supply Chain, Logistics or related field (or equivalent experience)
2+ years of experience in customer support, logistics, shipping coordination, or supply chain
Solid understanding of CRM (Salesforce preferred) and ERP/logistics systems (e.g. SAP, NetSuite, Oracle)
Knowledge of cold-chain logistics, Incoterms, import/export flows, and regulatory documentation
Ability to work independently in a highly regulated environment (ISO 13485, FDA, EU IVDR)
Strong analytical, problem-solving and organisational skills
Excellent written and verbal communication skills in English
Precise, detail-oriented, able to manage multiple tasks simultaneously
Proactive, “can-do” mindset with a service- and result-oriented attitude

Job Responsibility

Manage daily client and partner inquiries via CRM (e.g. Salesforce) and shared support inbox
Ensure timely case handling, escalation, follow-up, and resolution
Monitor client agreements, SLAs, and contract renewals
Coordinate client onboarding, training, and general service communication
Handle feedback, complaints, and CAPAs in line with ISO 13485 and QMS requirements
Support audits, inspections, and internal reviews related to customer-facing processes
Lead or coordinate client communications on product updates, safety notices, and field actions
Track recurring issues and feed them into product improvement and post-market surveillance
Coordinate domestic and international shipments of IVD/medical device products, ensuring cold-chain and regulatory compliance
Prepare shipping documentation (invoices, packing lists, CoAs, customs and regulatory documents)

What we offer

Room for personal growth and development, including training and exposure to clinical diagnostics and life sciences
Hybrid work model (office + home)
The best of both worlds: an innovative biotech environment with strong links to academic and clinical partners
The opportunity to contribute to science-based solutions that have real impact on patient care

Fulltime

Marketing Coordinator

As the Marketing Coordinator you will provide vital administrative and operation...

Location

United Kingdom , Ashford

Salary:

30000.00 - 32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a marketing
Experience with digital marketing tools (e.g., social media platforms, Mailchimp)
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiar with CRM systems
Familiarity with website management and content creation
Knowledge of sales reporting and performance tracking
Your own transport is essential due to the location

Job Responsibility

Support the creation, scheduling, and distribution of marketing materials (e.g. brochures, newsletters, digital campaigns)
Assist in managing the company's website and social media accounts, ensuring engaging and up-to-date content
Help coordinate events, exhibitions, and promotional activities
Conduct market research and competitor analysis to inform marketing strategies
Monitor and track the sales/marketing budget, reporting on expenditure
Support the development of sales and marketing strategies through data collection and analysis
Maintain and update the CRM system with accurate customer, lead, and order data

What we offer

A newly refurbished office
Opportunities for career growth and development within the company
A collaborative and supportive work environment
20 days annual leave + Bank holidays

Fulltime

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CRM Lead Coordinator

Job Description

Job Responsibility

Requirements

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