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Join Dental Directory as a CRM Developer. Do you thrive in a fast-paced environment where your work has a real impact on business success? At DD Group, we’re looking for a talented and driven professional to join our Development Team as a CRM Developer & SME. In this role, you’ll take the lead in designing, developing, and optimising our Dynamics 365 CRM & Field Service platform, ensuring it supports critical business processes and aligns with our strategic goals. You’ll be both a technical expert and a trusted advisor—translating business needs into innovative, scalable solutions. This is a fantastic opportunity for someone who loves staying ahead of technology trends, embraces continuous improvement, and wants to play a key role in a growing organisation’s CRM transformation.
Job Responsibility:
Partner with business stakeholders to enhance and optimise the Dynamics 365 platform
Design, develop, and customise solutions (configurations, integrations, extensions, workflows)
Build custom workflows, plugins, and web resources to streamline operations
Support data migration, system integration, and deployments
Continuously improve system functionality to maximise business value
Collaborate with field teams and internal departments to identify improvement opportunities
Work closely with IT colleagues to share knowledge and champion best practices
Requirements:
Strong expertise in Microsoft Dynamics 365 (CRM & Field Service)
Deep understanding of modules, workflows, and integrations
Experience with the Power Platform (Power Apps, Power Automate, Power BI)
Excellent communication skills—able to translate technical concepts for non-technical audiences
Nice to have:
Experience with scripting or programming to extend CRM functionality
Knowledge of C# and Dynamics 365 SDK (plugins & workflows)
Familiarity with DevOps practices and source control
What we offer:
Discretionary company performance-related bonus
Comprehensive discount portal (gym memberships, shopping savings, days out)
SmartPay loan scheme with 0% interest
Cycle2Work scheme
33 days holiday (including Bank Holidays, pro-rated for part-time)
Your birthday off as an extra day of leave
Option to purchase additional annual leave
Company pension scheme
Dental plan
Company sick pay, life assurance & enhanced maternity/paternity pay
Eye test vouchers
Mental health support services & virtual GP access