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360 Resourcing Solutions Logo 360 Resourcing Solutions · IT - Software Development

CRM Functional Developer

United Kingdom, Witham 40000.00 - 50000.00 GBP / Year · Job Posted April 20, 2026
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Job Description

Join Dental Directory as a CRM Developer. Do you thrive in a fast-paced environment where your work has a real impact on business success? At DD Group, we’re looking for a talented and driven professional to join our Development Team as a CRM Developer & SME. In this role, you’ll take the lead in designing, developing, and optimising our Dynamics 365 CRM & Field Service platform, ensuring it supports critical business processes and aligns with our strategic goals. You’ll be both a technical expert and a trusted advisor—translating business needs into innovative, scalable solutions. This is a fantastic opportunity for someone who loves staying ahead of technology trends, embraces continuous improvement, and wants to play a key role in a growing organisation’s CRM transformation.

Job Responsibility

  • Partner with business stakeholders to enhance and optimise the Dynamics 365 platform
  • Design, develop, and customise solutions (configurations, integrations, extensions, workflows)
  • Build custom workflows, plugins, and web resources to streamline operations
  • Support data migration, system integration, and deployments
  • Continuously improve system functionality to maximise business value
  • Collaborate with field teams and internal departments to identify improvement opportunities
  • Work closely with IT colleagues to share knowledge and champion best practices

Requirements

  • Strong expertise in Microsoft Dynamics 365 (CRM & Field Service)
  • Deep understanding of modules, workflows, and integrations
  • Experience with the Power Platform (Power Apps, Power Automate, Power BI)
  • Excellent communication skills—able to translate technical concepts for non-technical audiences

Nice to have

  • Experience with scripting or programming to extend CRM functionality
  • Knowledge of C# and Dynamics 365 SDK (plugins & workflows)
  • Familiarity with DevOps practices and source control

What we offer

  • Discretionary company performance-related bonus
  • Comprehensive discount portal (gym memberships, shopping savings, days out)
  • SmartPay loan scheme with 0% interest
  • Cycle2Work scheme
  • 33 days holiday (including Bank Holidays, pro-rated for part-time)
  • Your birthday off as an extra day of leave
  • Option to purchase additional annual leave
  • Company pension scheme
  • Dental plan
  • Company sick pay, life assurance & enhanced maternity/paternity pay
  • Eye test vouchers
  • Mental health support services & virtual GP access
  • Free on-site parking
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