CRM Executive

The primary purposes of the CRM Executive will be to bring our customer communications to life, supporting the CRM Manager in delivering impactful automated email and print campaigns from initial concept through to analysis and optimisation. You will take true ownership of your campaigns, shaping creative briefs, ensuring seamless cross-channel journeys and collaborating closely with stakeholders across the business to drive key initiatives forward. With a strong eye for detail and performance, you’ll translate data into meaningful insight, confidently sharing recommendations with senior stakeholders and continuously refining our retention activity to ensure it is timely, aligned and best in class.