CRM Executive Job at Blu Digital (London)

Crm executive

Are you a CRM professional looking to help drive client acquisition, retention a...

Location

United Kingdom , Plymouth

Salary:

Not provided

Bishop Fleming

Expiration Date

June 26, 2026

Requirements

Experience in a CRM administration or data-focused role (preferably in a professional services environment)
Hands-on experience with a CRM platform (HubSpot preferred or similar (Dynamics, Salesforce etc), including configuration, reporting and workflows)
Data stewardship experience, including data cleansing, de-duplication and enrichment processes
Strong understanding of data management principles, including data quality, cleansing and segmentation
Experience producing reports and translating data into actionable insight
Good working knowledge of GDPR, data management, Excel, MS Outlook, Word and PowerPoint
Confident communicator, able to engage and support stakeholders at all levels
Experience delivering training, guidance or process documentation
Ability to manage multiple priorities in a fast-paced environment
A proactive, continuous improvement mindset

Job Responsibility

Enable reporting, insight and business development
Build and maintain dashboards and reports on performance and pipeline activity
Analyse CRM data to identify trends, opportunities and growth insights
Promote and support use of client listening feedback to drive action
Administer and optimise the platform
Manage day-to-day HubSpot administration, configuration and integrations
Support CRM projects with cross-functional teams
Manage external providers to resolve technical issues
Ensure data quality, integrity and governance
Maintain accurate, complete and compliant HubSpot data (including GDPR)

What we offer

25 days holiday plus bank holidays
Extra time off at Christmas - in addition to your annual leave entitlement, we close between Christmas and New Year
Hybrid working
A contributory Pension scheme
Life assurance
Simply Health cashback plan including access to 24/7 online GP service and counselling services
Perkbox discounts and rewards platform with over 4,000 perks and discounts
Social events with active social committees that plan internal and external events
Numerous opportunities for development

Fulltime

Crm Executive

We’re looking for a highly analytical and data-driven CRM Executive to join our ...

Location

United Kingdom , London

Salary:

35000.00 - 40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

2 years+ experience in CRM for a customer-centric hospitality, retail or leisure brand
A love for food – a bonus if you’ve been to Farmer J
Exceptional Excel skills and highly analytical
Experience of managing a loyalty app – this is essential
First-class organisational skills and the ability to juggle multiple projects
A team player attitude with boundless energy - we move fast and have fun doing it.

Job Responsibility

Create and manage audience segments based on customer behaviour, frequency, spend, and engagement, by translating raw customer data into clear, actionable targeting strategies
Build and optimise automated customer journeys (onboarding, loyalty activation, win-back, reactivation) and develop CRM flows that improve retention and long-term customer value
Help shape how loyalty and rewards are communicated across the customer journey
Work closely with the finance team to track and report on CRM performance using live data and key engagement metrics
Run A/B tests across messaging, timing, targeting, and creative approaches
Identify trends and insights to continuously improve CRM effectiveness and ultimately optimise sales
Help to build and manage CRM campaigns across email, push notifications, in-app messaging, and in-store tie-ins
Support the launch of Farmer J’s app – working closely with Operations, Finance, and the Food team
Become the go-to expert for CRM, loyalty, and guest engagement tools

What we offer

Salary between £35,000 - £40,000, depending on experience
Daily food allowance during shifts with unlimited coffee
50% discount across all our restaurants when off duty
You will never work on your birthday, and you will be paid for it
31 days holiday per year, including bank holidays, and increasing with length of service
Medicash – subsidised healthcare cash plan
Employee Assistance Programme by Hospitality Action
Green commute – cycle scheme
A great opportunity to grow as we continue to grow

Fulltime

CRM Executive

Farmer J – CRM Executive Do you “give a fork” about what you do? Do you love gr...

Location

United Kingdom , London

Salary:

35000.00 - 40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

2 years+ experience in CRM for a customer-centric hospitality, retail or leisure brand
A love for food – a bonus if you’ve been to Farmer J
Exceptional Excel skills and highly analytical
Experience of managing a loyalty app – this is essential
First-class organisational skills and the ability to juggle multiple projects
A team player attitude with boundless energy - we move fast and have fun doing it

Job Responsibility

Create and manage audience segments based on customer behaviour, frequency, spend, and engagement, by translating raw customer data into clear, actionable targeting strategies
Build and optimise automated customer journeys (onboarding, loyalty activation, win-back, reactivation) and develop CRM flows that improve retention and long-term customer value
Help shape how loyalty and rewards are communicated across the customer journey
Work closely with the finance team to track and report on CRM performance using live data and key engagement metrics
Run A/B tests across messaging, timing, targeting, and creative approaches
Identify trends and insights to continuously improve CRM effectiveness and ultimately optimise sales
Help to build and manage CRM campaigns across email, push notifications, in-app messaging, and in-store tie-ins
Support the launch of Farmer J’s app – working closely with Operations, Finance, and the Food team
Become the go-to expert for CRM, loyalty, and guest engagement tools

What we offer

Daily food allowance during shifts with unlimited coffee
50% discount across all our restaurants when off duty
You will never work on your birthday, and you will be paid for it
31 days holiday per year, including bank holidays, and increasing with length of service
Medicash – subsidised healthcare cash plan
Employee Assistance Programme by Hospitality Action
Green commute – cycle scheme
A great opportunity to grow as we continue to grow

Fulltime

CRM Executive

At AO, we believe doing the simple things well makes a big difference. That’s wh...

Location

United Kingdom , Bolton

Salary:

Not provided

AO

Expiration Date

Until further notice

Requirements

Highly organised, with the ability to juggle multiple priorities and deliver against deadlines in a fast‑paced commercial environment
Strong attention to detail, ensuring feedback is gathered, recorded, and communicated accurately at every stage
Confident communicator, comfortable building relationships and liaising effectively with senior stakeholders
Self‑motivated and results‑driven, taking ownership of tasks and consistently seeing them through to completion
Experience in a similar role, with hands‑on use of enterprise‑level CRM systems to manage data and processes efficiently

Job Responsibility

Working closely with key business stakeholders to gather requirements for new business wide campaigns and support manufacturer campaigns
Assisting the CRM Manager with planning out the content for each of our newsletter campaigns
Writing the email newsletter briefs to ensure the creative team know what we need from them
Managing feedback on creative designs and copy from key stakeholders and feeding these amends back to the creative team
Build emails within our ESP platform Emarsys using drag and drop templates
Schedule email build time with the Email Development team for more complex builds
Brief the Email Development team on build requirement and supply them with the assets in good time
Testing the links in each proof email
Scheduling emails for broadcast
Record and report on key email KPIs (open rate, click rate, bounce rate, orders and revenue)

What we offer

25 days holiday, plus bank holidays (increasing to 27 days after 2 years)
Pension
Contribute 5% of your annual salary and we'll do the same
VIP access to the AO Arena
discounted gym membership
onsite spa
Help @ Hand scheme (virtual GP’s, Mental Health support)
exclusive discounts across our product range
Enhanced Maternity, Paternity and Adoption leave
2 fully paid days a year to donate your time to any charity of your choice

Fulltime

CRM Executive

The primary purposes of the CRM Executive will be to bring our customer communic...

Location

United Kingdom , London

Salary:

Not provided

Charles Tyrwhitt

Expiration Date

Until further notice

Requirements

Strong analytical skills and ability to report/present to senior management on channel performance
ESP experience (building emails)
Print/Direct Mail knowledge essential
Marketing (or relevant) undergraduate degree. Relevant experience will also be considered
Previous experience of 1-2 years in CRM
Excellent attention to detail and organisational skills
Excellent written and verbal communication skills and ability to build effective
Excellent presentation skills
Working relationships – cross functionally and internationally
Proactive self-starter who can work well independently and within a team environment

Job Responsibility

Support the CRM Manager in delivering all automated email and print campaigns (including catalogues and reactivation books)
Manage the end-to-end campaign process, from initial brief through to final delivery
Take ownership of campaigns including creative briefing, execution and post-campaign analysis
Collaborate on marketing delivery for key business initiatives, ensuring seamless, cross-channel customer journeys
Provide regular reporting, insights and performance analysis, including presenting findings to senior stakeholders with clear future recommendations
Align marketing calendars and schedules to ensure activity is briefed, approved and delivered on time
Work closely with the Senior Email Executive to ensure campaigns are aligned and executed as planned
Partner cross-functionally with teams across the business to deliver best-in-class customer retention activity

What we offer

Competitive salary and excellent bonus scheme
An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
Staff Discount from your 1st day, not just at CT but also from The White Company
Hybrid working policy
Proud to go about our business in the right way and partner with many charities and sustainability partners
At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in

Fulltime

CRM Executive

The CRM Executive (PostNet) is responsible for managing customer relationships t...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Minimum requirement is a Matric (Grade 12) qualification
Bachelor’s Degree or similar qualification and/or experience
3 Year corporate experience in managing a portfolio of clients
Need to have worked for reputable corporates
Proven track record of having made target
Industry experiences advantageous – Understanding of full supply chain (Freight, International & Warehousing products)
Experience in presentation and negotiation of business solutions at senior management level
Valid Code 08 driver’s license and own reliable transport Non-Negotiable
Excellent communication skills

Job Responsibility

Scheduling of business appointments with client base/book
Achieve individual targets
Maintain existing business
Identify & grow client base and revenue through selling of additional supply chain products
Establish customer needs, developing opportunities and grow customer base
Signing up and onboarding of new clients
Update call and Sale force reports
Prepare and present proposals and presentations to clients
Effectively and efficiently deal with client queries
Identify and escalate possible threats to existing business

CRM Executive

Purpose of the Job

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Minimum requirement is a Matric (Grade 12) qualification
Bachelor's Degree or similar qualification and/or experience
3 Year corporate experience in managing a portfolio of clients
Need to have worked for reputable corporates
Proven track record of having made target
Industry experiences advantageous . Understanding of full supply chain (Freight, International & Warehousing products)
Experience in presentation and negotiation of business solutions at senior management level
Valid Code 08 drivers license and own reliable transport Non-Negotiable
Excellent communication skills

Job Responsibility

Scheduling of business appointments with client base/book
Achieve individual targets
Maintain existing business
Identify & grow client base and revenue through selling of additional supply chain products
Establish customer needs, developing opportunities and grow customer base
Signing up and onboarding of new clients
Update call and Sale force reports
Prepare and present proposals and presentations to clients
Effectively and efficiently deal with client queries
Identify and escalate possible threats to existing business

CRM Executive

The CRM Executive is responsible for managing customer relationships at Aramex. ...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, logistics, marketing, or a related field is preferred
Minimum of 5-6 years of experience in CRM management, customer service, or marketing, preferably in the logistics or e-commerce industry
Experience with CRM software (e.g., Salesforce, HubSpot) is highly desirable
Attention To Details
Audience Understanding
Business Acumen
Communication Skills
Cross-Functional Collaboration
Customer Centric
Industry Knowledge

Job Responsibility

Establish productive professional relationships with key personnel in assigned customer accounts
Drive growth opportunities within each account
Coordinate the involvement of company personnel, including support, service, and management resources in order to meet account performance objectives and customers’ expectations
Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
Proactively assess, clarify and validate customer needs on an on-going basis
Achieve assigned budgets
Achieve customer objectives defined by company management
Maintain high customer satisfaction ratings

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CRM Executive

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