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CRM Executive

Office Angels

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

30000.00 - 32000.00 GBP / Year

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Job Description:

CRM Executive role for a leader in premium womenswear, driving engaging campaigns to enhance customer relationships and contribute to business growth in a fast-paced environment

Job Responsibility:

Take charge of planning, executing, and optimising CRM campaigns across multiple territories
Work closely with cross-functional teams including designers and copywriters
Implement test and learn strategies to enhance campaign performance
Partner with the insights team to track campaign performance
Keep a close eye on database metrics to maintain an accurate view of active opt-ins
Drive initiatives aimed at improving database opt-ins
Collaborate with internal teams to ensure customer data governance and GDPR compliance

Requirements:

Proven track record managing CRM campaigns in ecommerce retail, preferably with a global footprint
Experience with platforms like Exponea is a bonus
Hands-on experience with analytics tools, ideally Google Analytics
Excellent ability to cultivate strong relationships with both internal and external stakeholders
A high level of emotional intelligence to communicate effectively across all audience levels
A fearless approach to generating innovative ideas and testing them rapidly
A genuine passion for CRM and a commitment to staying updated with industry trends

Nice to have:

Experience with Exponea platform
Global retail experience

Additional Information:

Job Posted:
November 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Frontend Developer , Secretary , Talent Manager , Salesforce Administrator , Data Analyst

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