CRM Executive

Drive the email experience for millions of guests across our iconic UK restaurant brands (Beefeater, Brewers Fayre, Cookhouse + Pub, Table Table, Whitbread Inns and Bar + Block). Whitbread Restaurants is home to some of the UK’s most-loved dining brands, and we’re looking for a CRM Executive to support our trade plans ensuring deployment of emails successfully, across four of our major restaurant brands, and be on hand to support our agency across our remaining brands. With 3.3 million active customers, your work will have genuine scale and impact from day one. In this hands-on role, you’ll support our CRM Developer with the ownership and day-to-day operation of our Adobe Campaign (Classic) platform, though experience with other ESPs like Braze or Salesforce Marketing Cloud is absolutely fine. You’ll join a supportive, well-structured CRM team of five, known for being organised, collaborative and always looking for ways to get more from our tools, data, and customer understanding. There’s scope to own and deliver individual projects to help advance our abilities and efficiencies and remain competitive.