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Robert Half Logo Robert Half · IT - Administration

Crm Erp Administrator

United States, Omaha Employment contract 125000.00 - 130000.00 USD / Year · Job Posted May 27, 2026
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Job Description

Our growing client is seeking a CRM ERP Administrator for a full-time, permanent opportunity with immediate benefits. This role is ideal for someone who wants to take ownership of a highly customized CRM environment while contributing to long-term system improvements and strategic integration initiatives. The CRM ERP Administrator will be responsible for the ongoing administration, support, configuration, and optimization of a cloud-based CRM platform. This individual will also play a key role in future CRM-to-ERP integration efforts with Oracle NetSuite. Experience with platforms such as Microsoft Dynamics CRM, HubSpot, or similar CRM systems is highly relevant. This is an excellent opportunity to join a company making meaningful investments in a business-critical platform that supports CRM, project management, document management, and service tracking in one centralized environment. The system is highly customizable and built to evolve with business needs.

Job Responsibility

  • Administer, configure, and support a highly customized CRM platform
  • Provide day-to-day user support for CRM issues, including break/fix tickets
  • Troubleshoot system issues and collaborate with stakeholders to identify solutions
  • Test updates, enhancements, and changes in a sandbox environment
  • Maintain CRM configuration settings and support ongoing system improvements
  • Manage pricing data and other master data elements
  • Partner closely with internal sales teams to resolve issues and support business processes
  • Document processes, configurations, and support activity thoroughly
  • Assist with future integration efforts between the CRM platform and Oracle NetSuite ERP
  • Support workflow-driven processes tied to quotes, orders, and invoices

Requirements

  • Experience administering, configuring, or supporting ERP, CRM, or similar business systems in a complex environment
  • Strong troubleshooting skills with the ability to analyze issues and translate business needs into system solutions
  • Hands-on familiarity with configurable cloud platforms used for customer, project, document, or service management
  • Exposure to CRM or ERP tools such as Microsoft Dynamics CRM, HubSpot, NetSuite CRM, or comparable applications
  • Knowledge of configuration management, master data maintenance, and workflow-based business processes
  • Ability to document requirements, configurations, and support procedures in a clear and organized manner
  • Experience working with internal sales or operations teams to support quoting, ordering, or invoicing activities
  • Familiarity with integration initiatives involving Oracle NetSuite or other enterprise platforms is preferred

Nice to have

  • Experience in CRM administration, sales systems support, or CRM business analysis
  • Exposure to ERP integration projects, especially with Oracle NetSuite
  • Comfortable working in both technical and business-facing capacities
  • Strong troubleshooting, documentation, and stakeholder communication skills

What we offer

  • Bonus
  • Full benefits
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
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