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CRM Engineer

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Fever

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Location:
Spain , Madrid

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Job Responsibility:

  • Lead global CRM initiatives focusing on its growth and development
  • Strategic Campaign Design & Execution: Lead the planning, creation, and execution of CRM campaigns across multiple channels (email, push notifications, SMS, WhatsApp), aimed at engaging, retaining, and growing the user base and the revenue generated through these channels
  • Data-Driven Optimization: Analyze user behavior, campaign performance, and customer feedback to continuously improve messaging, segmentation, and overall CRM effectiveness
  • Cross-Functional Collaboration: Work closely with marketing, product, and data teams to align CRM strategies with business goals, ensuring a seamless and personalized user journey across all touchpoints
  • Being a Growth Manager at Fever means taking full ownership of the results, evolution, goals, and strategic decisions within a specific business line
  • Take part in the exponential growth of fever by taking the lead on global projects that will define the future of the entertainment industry
  • Enhance the overall company performance across different business departments which work together in the creation of new plans and events
  • Define and establish new strategies to increase performance using analytical, business and strategic skills
  • Design end-to-end solutions with daily high impact
  • Create, develop and manage new projects like new business streams, workflows, strategies, and specific departments' growth
  • Work with people and projects across different markets, with a special focus on developing new experiences across markets, in a big international atmosphere (up to 40 countries)

Requirements:

  • You have a bachelor's in engineering (civil, industrial, telecommunications, or aeronautics) or a background in maths, statistics or data analytics
  • At least +3 years of experience in a CRM relative role
  • A high level of English. Speaking Spanish is a plus
  • Proven experience in Salesforce Marketing Cloud or any other similar marketing automation platform
  • Experience in strategy consulting and strategy or analytics roles at top tech firms is a significant advantage
  • Data-driven person who brings numbers to strategic and business decisions
  • Generate high business impact based on your decisions
  • Excellent interpersonal skills with a proven ability to manage and influence multiple stakeholders while working effectively across teams, disciplines, and business cases
  • Understanding any coding language is preferred (SQL, R, Python…)
  • Proactive problem-solver and an opportunity-seeker

Nice to have:

  • Speaking Spanish is a plus
  • Experience in strategy consulting and strategy or analytics roles at top tech firms is a significant advantage
  • Understanding any coding language is preferred (SQL, R, Python…)
What we offer:
  • Have a real impact on the company's growth and evolution
  • Excellent working conditions with a location in the heart of the Madrid scene
  • Home-office friendly
  • Great work environment with a young, international team of talented people to work with
  • 40% Discount on all events on Fever
  • Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
  • English Lessons
  • We have free food, drink, and fruit at the office!
  • Possibility to receive in advance part of your salary by Payflow
  • Gympass Membership

Additional Information:

Job Posted:
January 11, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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