CRM Data Administrator

• Process tickets and accept updates coming from internal users and other sources
• Validate and research address and contact information as needed to ensure accuracy
• Perform data entry and ensure records are current before accepting updates into the CRM
• Apply judgment to confirm data accuracy before making changes to the system
• Contribute to a large-scale data cleanup and validation project
• Transition to broader administrative tasks and projects after the initial data cleanup
• Serve as the internal CRM administrator, providing ongoing maintenance and support
• Become the internal expert for the CRM system, utilizing vendor training provided

• A few years of experience in data entry, administrative support, or a related field
• Demonstrated strong attention to detail and a commitment to accuracy
• Proven ability to research and validate information effectively
• Experience with CRM systems
• familiarity with LexisNexis Interaction is a plus but not required
• Strong organizational and problem-solving skills
• Ability to work independently and manage multiple tasks
• Excellent communication skills, both written and verbal
• Proficiency in standard office software

familiarity with LexisNexis Interaction