CRM & Automation Lead Job at 360 Resourcing Solutions

CRM Automation Manager

Are you looking for a new challenge in the exciting, fast-moving world of digita...

Location

United Kingdom , Staffordshire

Salary:

45000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

2-3 years experience with customer engagement platforms and/or marketing automation systems including setting up end-to-end Marketing Automation data flows
creative hands-on approach with strong attention to detail
great understanding of how marketing stack platforms work
skills in data analysis

Job Responsibility

leading the effective design, development, deployment and management of engaging customer campaigns focusing on retention and conversion
owning the design and deployment of campaigns through the use of personalisation and automation
taking ownership of the CRM marketing stack
working closely with internal stakeholders including data and insights as well as external partners and services providers

What we offer

agile working policy
opportunity to collaborate face to face with colleagues as well as working remotely

Fulltime

Microsoft Dynamics 365 CRM Lead

We are seeking an experienced Microsoft CRM Lead to drive end-to-end delivery an...

Location

United States , Harrisburgh

Salary:

80.00 USD / Hour

ValueBase Consulting

Expiration Date

Until further notice

Requirements

15+ years of total IT experience, including 10+ years in Microsoft Dynamics CRM / D365 CE
Proven experience as a CRM Lead, Solution Architect, or Technical Lead
Expertise in Dynamics 365 customization, Power Platform, Power Automate, Power Apps, and Azure integrations
Strong understanding of CRM workflows, plugins, entities, and form scripting (JavaScript)
Hands-on experience with .NET, C#, SQL Server, and REST APIs
Excellent communication, leadership, and stakeholder management skills
Ability to lead distributed teams and manage project delivery independently
Must be legally authorized to work in the U.S. on W2 (no C2C / no 1099)

Job Responsibility

Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM solutions
Collaborate with business stakeholders to gather, analyze, and document functional and technical requirements
Configure and customize Dynamics 365 modules, workflows, plugins, and integrations
Oversee data migration, system upgrades, and integration with third-party applications
Provide technical guidance, mentorship, and best practices to the CRM development team
Ensure solution scalability, performance optimization, and compliance with enterprise standards
Troubleshoot and resolve complex CRM issues in collaboration with internal IT and vendor teams
Prepare technical documentation and support user training and adoption initiatives
Coordinate with global teams and ensure alignment with EST and CST working hours

QA Lead (Automation Test Engineer)

Location

India , Ahmedabad

Salary:

Not provided

Commerce Pundit

Expiration Date

Until further notice

Requirements

7–10+ years of hands-on experience in QA Automation with at least 3+ years in a lead role
Strong expertise with automation tools: UI: Selenium, Cypress, Playwright, API: Postman, RestAssured, Karate, Mobile: Appium
Advanced programming skills in Python, JavaScript, or Java
Proven experience building automation frameworks from scratch
Strong experience with CI/CD systems such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps
Deep understanding of SQL, data validation, and debugging integrations (ERP, CRM, OMS for e-commerce)
Solid knowledge of Agile/Scrum and STLC/SDLC principles
Excellent English communication skills—client-facing interactions are mandatory

Job Responsibility

Define, implement, and continuously improve the end-to-end QA process with an automation-first approach
Build the automation roadmap for e-commerce platforms (Magento, Shopify, Shopware, custom systems)
Establish quality gates, release checklists, and regression automation coverage plans
Lead and mentor a team of automation and manual QA engineers
Conduct code reviews, enforce standards, and ensure best practices in automation and QA engineering
Architect scalable automation frameworks for UI, API, mobile, performance, and visual testing
Drive shift-left testing by integrating automation early in the development cycle
Ensure comprehensive automation coverage for checkout, cart, user flows, integrations, and omnichannel experiences
Manage automation execution in CI/CD pipelines and ensure pipelines block faulty code before deployment
Oversee functional, regression, API, performance, and cross-browser testing

Fulltime

CRM Automation Manager

This role provides the opportunity to sharpen your technical, analytical and bus...

Location

United States of America , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Information Systems, or a related field
2-4 years of experience in implementing and creating journeys in marketing automation solutions
Proven experience in implementing Adobe Experience Platform or similar customer data management platforms
Strong understanding of data management principles, including data modeling, data integration, and data governance
Strong knowledge of Adobe Experience Cloud products, such as Adobe Journey Optimizer, Adobe CDP and Adobe Campaign
Familiarity with web analytics tools, such as Google Analytics or Adobe Analytics
Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
Fluency in English and excellent communication and presentation skills, with the ability to effectively communicate complex concepts to both technical and non-technical stakeholders
Ability to work independently and as part of a team, demonstrating a high level of initiative and ownership
Experience working with Offer Decisioning and creating personalized offers by developing placements, eligibility rules and decisions, as well as familiarity with prioritizing and ranking offers for a given placement

Job Responsibility

Collaborate with the CRM & Personalization team to understand our business objectives and requirements
Build customer journeys using Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) to meet the business needs
Serve as the lead expert of AJO on the team with deep understanding of AJO’s capabilities & configurations across data ingestion, data modeling, segmentation, personalization and customer journeys
Understand and advocate for the best practices for data management, including data classification, data retention, and data privacy
Understand and monitor the configuration of data schemas in AEP to ensure proper mapping of classes, field groups, identities, and attributes
Apply data quality rules and validate data quality
Implement Journey Optimizer features like journey orchestration, triggers, automations, actions, messages, and offers
Create AJO Events and design email templates in AJO
Perform proactive problem diagnosis, troubleshooting, and resolution of technical issues related to AEP and AJO
Collaborate with cross-functional teams, including developers, data engineers, and project managers, to ensure successful project delivery

Fulltime

Lead Veeva/Salesforce CRM Developer

The Specialist Software Engineer collaborates with Salesforce/Veeva CRM Admins, ...

Location

United States

Salary:

137457.00 - 171183.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree
OR Master’s degree and 2 years of computer science, IT, or related field
OR Bachelor’s degree and 4 years of computer science, IT, or related field
OR Associate’s degree and 8 years of computer science, IT, or related field
OR High school diploma / GED and 10 years of computer science, IT, or related field
5+ years of experience as a Salesforce CRM Developer
In-depth knowledge of Salesforce development, including experience working with MuleSoft or Databricks integrations
Hands-on experience with the Salesforce security model, including OWD, sharing rules, profiles, and permissions
Experience with Data Loader, data migration tools, and CI/CD tools
Salesforce Developer 2 (required)

Job Responsibility

Leads large CRM migration to ensure configurations, customizations, and data migration are successfully implemented in the new CRM
Drives development in Salesforce/Veeva CRM to build and configure new and existing features
Works closely with Product Owners and cross-functional Development Teams to plan and schedule releases, providing guidance on release dependencies, technical constraints, and risks
Supports the development teams in automating build, test, and deployment processes, enabling continuous integration and continuous delivery in the Salesforce/Veeva ecosystem
Provides ongoing support and troubleshooting for post-release issues, ensuring timely resolution of any problems that arise
Maintains and optimizes existing configurations and customizations by limiting or eliminating technical debt to streamline the system
Partners with Development Teams to ensure agile software delivery and DevOps practices are applied to move most effectively within our CI/CD pipeline
Researches Veeva/Salesforce capabilities as needed to suit business requirements and provides gap analysis
Works closely with other developers in the team, including Product Owners, Business Analysts, Salesforce Admins, QA Analysts, and Scrum Masters, across cross-functional teams
Develops innovative solutions using generative AI technologies

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible

Fulltime

Patient CRM & Omnichannel Engagement Lead

BioMarin is seeking a dynamic and experienced leader to serve as Associate Direc...

Location

United States , San Rafael

Salary:

155000.00 - 213070.00 USD / Year

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor's degree in Life Sciences, Business, Marketing, or related field
advanced degree preferred
8+ years of experience in patient CRM, digital marketing, DTC & omnichannel engagement, or related roles in the pharmaceutical or biotech industry
Deep hands-on experience with Salesforce Health Cloud or equivalent patient CRM platforms
Deep understanding of patient services and hub processes
Rare disease experience in pharma digital and marketing practices
Demonstrated success managing omnichannel engagement programs for patients or consumers, from strategic planning to tactical execution
Experience with working with or in Patient Services driving patient engagements, support programs and DTC campaign management and driving digital insights
Experience working cross-functionally with Commercial, Patient Services, Medical Affairs, and Compliance teams
Strong understanding of data privacy and regulatory considerations in patient-facing programs

Job Responsibility

Drive the strategic development, roadmap and delivery of patient CRM and patient omnichannel capabilities using Salesforce Health Cloud
Serve as the global product owner for patient-facing CRM tools, including design, enhancements, configuration, data flows, connections, and lifecycle governance – including business configuration and administration as needed
Ensure capabilities and processes are compliant, scalable, and aligned with regional/local regulatory requirements and privacy policies (e.g., HIPAA, GDPR)
Co-create omnichannel engagement strategies with Patient Services, Brand, and Market Access teams to deliver timely, relevant, and compliant messaging across channels (email, SMS, portals, call center, digital hubs, etc.)
Translate patient journey insights into omnichannel touchpoint design and integrated campaign planning
Collaborate with field teams, patient services, care coordinators, marketing and field leadership to ensure CRM and omnichannel strategies are aligned with real-world patient engagement needs, field workflows, and executional realities
Create scalable global patient omnichannel and patient engagement frameworks for Business Units and regional teams to localize and execute
Work in close alignment with Business Units, Markets, and cross-functional partners (Patient Services, Field, Compliance, Data Privacy) to enable omnichannel strategies that meet patient and business needs
Collaborate with IT on any enterprise integration, data security, and enterprise system alignment
Liaise with Global Privacy, Legal, and Compliance to embed appropriate standards and review processes

What we offer

company-sponsored medical, dental, vision, and life insurance plans
paid time off
discretionary annual bonus
discretionary stock-based long-term incentives

Fulltime

Senior CRM Executive

This Client is a leading member on the Financial sector that has ambitious growt...

Location

United Kingdom

Salary:

Not provided

Blu Digital

Expiration Date

Until further notice

Requirements

Educated to degree level (preferably in Marketing, Communications or similar)
2+ years experience in a similar CRM, email marketing and/or automation marketing roles, ideally across both B2B and B2C audiences
Experience building omni-channel CRM campaigns and automated client journeys using CRM software, ideally Dynamics 365 Marketing but not essential
Strong and successful background in planning, building, executing and analysing client acquisition, engagement, re-engagement and retention strategies
Hands on experience implementing CRM and marketing automation tools working cross-functionally (Sales, Business Development, Marketing, IT) to optimise systems, processes and results
Experience in working with databases, data analysis and segmentation with a sound understanding of email fundamentals GDPR/PECR requirements, segmentation, performance metrics

Job Responsibility

Setting strategy, developing, executing and continuously refining omni-channel
Integrating the CRM marketing communications that increase acquisition, retention and loyalty across B2B and B2C channels, and deliver revenue growth from new and existing client bases
Generating revenue through the execution of strategic online and offline activities that drive traffic, qualified leads, and sales, in direct collaboration with the Sales team, in line with the Company vision and purpose

What we offer

Generous salary with fantastic benefits
Plenty of room for progression
Career path coaching
Career mapped sponsored training

Fulltime

Lead Generation & Engagement Manager

The Lead Generation & Engagement Manager at Belden EMEA is a pivotal new role de...

Location

Netherlands , Venlo

Salary:

Not provided

Belden, Inc

Expiration Date

Until further notice

Requirements

2–4 years of experience in lead generation, marketing, sales support, or business development roles
Demonstrated success in outbound outreach and lead qualification, ideally within B2B or industrial technology sectors
Experience with ABM strategies or targeted account engagement is highly desirable
Track record of using CRM and marketing automation tools to manage and report on lead and account activities
Exposure to intent data platforms or similar technologies is an advantage
Excellent written and verbal communication skills, with the ability to engage and influence stakeholders at all levels
Strong analytical skills to interpret buyer intent data, engagement metrics, and campaign performance
Proficiency with CRM and marketing automation platforms (e.g., Salesforce, HubSpot, Marketo)
Solid understanding of account-based marketing principles and lead nurturing strategies
Self-motivated, organized, and able to manage multiple priorities independently in a fast-paced environment

Job Responsibility

Develop and execute targeted outbound outreach to generate and engage new leads across selected EMEA markets
Monitor, analyze, and act on buyer group intent signals using ABM and intent data tools to identify and prioritize high-potential accounts
Qualify inbound and outbound leads based on engagement, fit, and readiness, ensuring alignment with Belden’s ideal customer profiles
Work in close partnership with the Growth Marketing team to align outreach and engagement efforts with ongoing vertical-specific campaigns, ensuring consistent messaging and maximizing campaign impact
Collaborate closely with sales to coordinate account engagement strategies, share insights, and facilitate seamless lead handoff
Collaborate with solution and partner sales teams to understand business requirements and define effective lead qualification structures
Maintain accurate and up-to-date records of all lead and account interactions in the CRM system
Provide regular reporting and insights on lead generation activities, account engagement, and campaign effectiveness to the Marketing Director and sales stakeholders
Support the development and execution of ABM campaigns in partnership with marketing and sales teams
Provide feedback and insights from lead and account interactions to the Growth Marketing team to help refine campaign targeting, messaging, and content for our key verticals

What we offer

Hybrid and remote work practices where feasible
Flexible working hours
Employee stock purchase plan
Parental leave benefits
Paid leave for volunteer work in your community
Multiple and frequent training opportunities
Professional talent management and succession planning
Corporate health and well-being initiatives
Work culture which includes commitment to diversity, equity, inclusion and sustainability

Fulltime

CRM & Automation Lead

360 Resourcing Solutions

Location:
United Kingdom

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 14, 2026

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Job Description:

Job Responsibility:

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Job Posted:March 14, 2026

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