CRM Architect Jobs

Business Process Architect - CRM Platform

The Salesforce.com (SFDC) Platform Business Architect will recommend, design and...

Location

Mexico , Guadalajara

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Business Management or equivalent
Typically 10+ years experience
Strong analytical and systems thinking to identify interdependencies across processes
Ability to assess upstream and downstream impacts of changes
Focus on platform efficiency, avoiding excessive customization to preserve storage and performance
Skilled in managing release cycles and translating business needs into platform solutions
Excellent communication and collaboration skills
Salesforce Certifications
Broad range of industry knowledge and experience of technology roadmaps
Extensive expertise in business and sales operations processes and their application to business-wide systems

Job Responsibility

Recommend, design and support the execution of SFDC processes across multiple capabilities
Build relationships across business units with customer, partner and sales facing teams
Recommend best-in-class SFDC solutions for customers and partners
Interface with cross functional teams such as IT, vendors, marketing, business units, and global functions
Oversee appropriate use of customer and sales data for customer and business decisions
Provide reporting and analytics related to impact, usage and adoption
Support management and execution of SFDC platform processes
Support Release Management process throughout all phases from scope through delivery, validation and support

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

GTM Architect

As a fast-growing SaaS company, we need someone to manage and improve our revenu...

Location

Multiple , Multiple

Salary:

Not provided

UpGuard

Expiration Date

Until further notice

Requirements

Minimum 3 years of experience in revenue operations, business systems management, or a similar role within a SaaS company
Proven track record of managing and enhancing revenue technology stacks (e.g., HubSpot, Customer Success Platforms, Automation Platforms, etc.)
Deep understanding of CRM platforms and ability to customize workflows, fields, and data integrations
Experience with API integrations and third-party platforms to create seamless data flows between systems
Strong analytical skills with the ability to interpret data and generate actionable insights
Excellent communication and stakeholder management skills, with a customer-centric approach
Familiarity with project management methodologies and ability to lead cross-functional initiatives

Job Responsibility

Administer, configure, and manage CRM and CSP systems (HubSpot and ChurnZero) and integrated sales and CS tech stack (Outreach, Gong, UserGems, etc.)
Identify areas for process automation and drive system enhancements to improve data integrity, efficiency, and team productivity
Collaborate with internal stakeholders to prioritize and manage system updates, integrations, and new tool implementations
Create and execute the technical roadmap to support current and future growth initiatives, with an eye towards scalability, performance, and compliance
Ensure seamless integration of revenue systems, including customer data management and optimized workflows
Maintain data integrity across platforms by establishing data governance policies, and cleaning, enriching, and normalizing data
Facilitate data migration projects when necessary, ensuring accuracy and minimal disruption to revenue operations
Serve as the primary point of contact for key revenue system troubleshooting, user support, and permissions management
Partner with Sales, Customer Success, Marketing, and Finance teams to align on processes, data flows, and system configurations
Support cross-functional projects that impact revenue generation, customer lifecycle management, and business growth

What we offer

Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions)
WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard (all regions)
$1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
Generous Annual Leave/PTO allowances: time to recharge your batteries (all regions)
18 weeks paid Parental Leave: irrespective of parenting role (all regions)
Personal Leave allowance: this includes sick & carer’s leave (all regions)
Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions)
Top-spec hardware: all team members will be provided with top-spec laptops for their role (all regions)
Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform (all regions)
Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work (all regions)

Fulltime

Oec/icm Architect

The team is looking to hire an experienced Oracle Engagement Cloud Developer – d...

Location

India

Salary:

Not provided

SoftClouds

Expiration Date

Until further notice

Requirements

6-8 years of experience in implementation in OEC with strong CRM background
Must have worked in three full project lifecycles of OEC implementation
7+ years of experience functioning as an Oracle Engagement Cloud developer
Understand key concepts/modules like account, contact, lead, campaign, opportunity management
service request, territory rules, etc.
Expertise in job roles and duties for data security and access privilege
Experience in application extension/configuration, e.g. creating/modifying fields, triggers, object workflows, global functions, etc.
Should have strong knowledge in data migration from other CRM products (Salesforce, CRM OD, etc) to Oracle Engagement Cloud
Experience in enterprise application integration is preferred: EBS, JD Edwards, ERP Cloud, CPQ, Eloqua
Good knowledge of Groovy scripting

Job Responsibility

Responsible for configuring and customizing Oracle Sales Engagement Cloud according to user requirements under the guidance of the system integrator
Develop and maintain solutions to ensure that the Oracle Cloud CRM system meets the needs of the organization in terms of functionality and quality
Help automate and streamline delivery using our manual and test automation framework
Responsible for building solutions to extract, transform and load data from the legacy cloud and on-premise CRM to the corresponding Oracle Cloud environments
Maintain multiple user roles, hierarchy, security, profiles, workflow rules, etc.
Participate in cross-functional teams that address strategic business, integration issues involving CRM and service operations
Implementing and managing various complex sales, marketing, and services business processes within multiple org using Oracle CX product suite
Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally

New

Salesforce Architect

The Salesforce Solution Architect & Developer at Avanos is responsible for both ...

Location

United States , Alpharetta; Atlanta

Salary:

107000.00 - 179000.00 USD / Year

Avanos

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Information Technology, or a related field
10+ years of CRM industry experience, with the majority focused on Salesforce architecture and implementation
Expertise in Salesforce clouds including Sales, Service, Experience, and Data Cloud
Strong project management skills, with experience managing Salesforce solution implementations
Proficiency in Salesforce configuration, Apex, SOQL, SOSL, XML, HTML, JSON, Visualforce, JavaScript, and development of Lightning Components (LWC)
Experience with API integrations (REST, SOAP) and third-party application integrations
Expertise of Salesforce security, data modeling, and system architecture
Excellent written and verbal communication skills, with the ability to collaborate across technical and non-technical teams
Up-to-date knowledge of Salesforce releases, features, and industry best practices

Job Responsibility

Design scalable, high-performance Salesforce solutions that align with business needs
Define data models, security frameworks, and integration architectures to ensure system integrity
Develop a multi-cloud Salesforce strategy across Sales, Service, Experience, and Data Cloud
Ensure compliance with security best practices, governance policies, and regulatory requirements
Establish and enforce Salesforce best practices, coding standards, and DevOps methodologies
Define and validate non-functional (technical) requirements while ensuring traceability between requirements and application architecture/design
Identify business process changes and application architecture decisions to optimize Salesforce functionality
Build and maintain custom Apex classes, Lightning Web Components (LWC), Visualforce pages, and automation processes (Flows & Triggers)
Develop and deploy new and existing Apex, Visualforce, JavaScript, and Lightning Components
Customize and configure Salesforce features, objects, workflows, validation rules, and page layouts to support business requirements

What we offer

attractive incentive compensation program
comprehensive and competitive range of benefits
health care benefits
retirement plans
work/life benefits
generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting
benefits on day 1
free onsite gym
onsite cafeteria
uncapped sales commissions

Fulltime

New

Enterprise Architect

As Enterprise Architect at Awin, you will be responsible for overseeing the comp...

Location

Salary:

Not provided

Awin Global

Expiration Date

Until further notice

Requirements

Proven experience in enterprise architecture across large-scale systems and platforms
Deep understanding of cloud infrastructure (AWS/Azure), data warehousing, CRM systems (e.g., Salesforce), and integration patterns
Experience in architecture governance, standards development, and cross-functional collaboration
Strong leadership and communication skills, with the ability to influence across technical and non-technical stakeholders

Job Responsibility

Architecture Governance: Develop, maintain, and realize architecture standards and principles that guide technology decisions across the organization
Technology Oversight: Provide strategic oversight of Awin’s systems, platforms, and infrastructure, including legacy systems and cloud-native environments
Integration Leadership: Lead architecture reviews and integration efforts across domains such as CRM, data engineering, cloud infrastructure, and AI enablement
Cross-Domain Collaboration: Work closely with Engineering Managers, Product Managers, and domain experts to ensure architectural consistency and scalability
Strategic Planning: Contribute to long-term planning for platform evolution, including the sunsetting of legacy systems and migration to unified platforms
Mentorship & Enablement: Support solution architects and engineering teams by providing architectural guidance and fostering a culture of technical excellence

What we offer

Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves
Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately
Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
Meal Vouchers: You will be supported with a certain net sum to spend it on a variety of lunches
Health & Wellbeing: The insurance covers several types of health, vision and / or dental treatments for you and for up to one additional family member
Remote Working Furniture Package: After 3 months of employment, you will be eligible for a furniture package, which should enable you to set up a proper workplace at your remote working location
Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program

SFDC Architect

Practice Lead - Salesforce Billing and Revenue Architect We are looking for a Pr...

Location

United States , Bay Area

Salary:

Not provided

Radiansys

Expiration Date

Until further notice

Requirements

BS/MS degree Computer Science or an Accounting related experience
10+ years of CRM or ERP experience with core expertise in Salesforce CPQ, Billings and Revenue Cloud
Must have Salesforce Certification, a Salesforce trailblazer and good hands-on experience on Salesforce Platform with good understanding on Billing, Subscriptions, Invoices and Payment
Strong functional knowledge of Subscription Management and Billing

Job Responsibility

Design, architect, Implement and serve as a technical strategic advisor on Salesforce Sales and Revenue Cloud platform for our Clients
Establish trust and strong relationships with senior leaders, Ops, and other organizational units as it pertains to the finance business processes and systems
Establish strong collaboration with Clients on the Salesforce CPQ, Billing and Revenue Implementation to ensure end-to-end success of the Quote to Cash and Revenue Recognition processes
Act as an owner and ultimate escalation point for the systems you build and maintain
Identify, evaluate and recommend key technologies required to support and improve the business process centered on the billing platform and systems
Lead cross-functional system implementation efforts end to end. Craft comprehensive system design specifications that translate business requirements into technical requirements for implementation. Set expectations around technical feasibility of requested features and functionality, and partner to provide training and technical support as needed
Developing and executing on a strategy to drive install base sales growth
Strategize, Build, Recruit, Manage, Inspire and lead a team of Salesforce practice professionals
Coaching and developing your team through call shadowing, 1:1 coaching, and KPI/metrics reviews
Staying actively involved in the sales cycle and bringing in senior leadership and other additional resources as needed

AI Sales Automations Architect

As the AI Sales Automations Architect, you will design and lead the operations o...

Location

Salary:

Not provided

Designity

Expiration Date

Until further notice

Requirements

5 to 7 years of experience in B2B outbound (BDR Ops, Growth, or Sales Automation) with hands on ownership of sequencing, calling tools, and CRM systems
Expert understanding of outbound outreach and what drives success in AI powered outbound campaigns
Demonstrated experience building or managing AI-assisted outbound (e.g., LLM/agent workflows, reply classification, personalized variants, call scripting/voice AI)
Proven track record improving email deliverability, reply quality, and meeting rate at scale
comfort with domain warmup and reputation management
Excellent copy and conversation skills for cold email and cold call openings
rigorous A/B testing mindset
Clear and confident communicator with the ability to align Sales, and Marketing around shared goals and performance metrics
Ownership mentality with a bias to ship, learn, and iterate quickly in a fast changing AI landscape
Experience building or deploying AI BDR systems and familiarity with orchestration tools such as n8n or Zapier

Job Responsibility

Build and own the AI agent for outbound outreach and cold calling
Design and deploy outbound agents that automate and scale personalized outreach across channels
Set and maintain guardrails and escalation to human rules to ensure quality and compliance
Create outbound sequences, call flows, and messaging cadences that maximize engagement and conversion
Maintain deliverability and compliance through domain warmup, inbox placement monitoring, and adherence to CAN SPAM, GDPR, and Do Not Call standards
Translate ICPs into precise targeting, manage data hygiene, and maintain clean, enriched lists to optimize outbound performance
Run experiments on messaging, timing, and channel order to identify what drives the highest reply and meeting rates
Publish weekly scorecards that track reply quality, meeting rates, cost per SQL, and overall agent performance
Document SOPs and create training materials to enable AEs and BDRs to operate effectively within AI assisted workflows
Collaborate closely with Sales, and Marketing to ensure alignment on outbound strategy, metrics, and process

What we offer

Work remotely full-time, from wherever you are
Unwind during the flexible PTO (available after 90 days), and company holidays
Work with cutting-edge AI and automation tools
Enjoy dedicated focus times designed to boost your productivity and creativity
Fast-moving, values-driven, globally distributed team
Flexible Hours
Flexible Vacations
Clear Growth Plan
Yearly Meet Ups
Healthcare & More

Fulltime

Pre Sales Manager

Location

India , Indore

Salary:

Not provided

Cibirix

Expiration Date

Until further notice

Requirements

Minimum 5 years of experience in pre-sales or solution architect for International IT markets
Proven experience selling to U.S.-based clients
Strong understanding of software development lifecycle
Exceptional presentation, communication, and client engagement skills
Ability to translate complex technical concepts into business value propositions
Experience working with CRM tools (e.g., HubSpot, Zoho) and proposal management tools
Technical background (B.Tech/MCA preferred) or strong technical aptitude

Job Responsibility

Understand client requirements through detailed discovery calls and meetings
Prepare and present product demonstrations, technical documentation, and solution proposals
Create compelling technical presentations and respond to RFPs (Request for Proposal) /RFI (Request for Information)
Act as a technical advisor during the sales cycle to build client confidence
Coordinate with internal product and delivery teams to align client expectations with capabilities
Stay up-to-date with industry trends, competitor offerings, and technological advancements
Ensure seamless handover to project delivery teams post-deal closure

Fulltime

CRM Architect

Tek Tree

Location:
United States , Livonia, MI, and various unanticipated client sites throughout the U.S.

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 24, 2025

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