CRM Analyst Jobs

CRM Support & Solutions Analyst

We’re looking for a CRM Support & solutions analyst to focus on supporting the o...

Location

United Kingdom , Bracknell

Salary:

Not provided

CIOB

Expiration Date

Until further notice

Requirements

Commercial experience with working in an application or CRM technical support role
A good understanding and experience of service management principles, such as managing incidents and requests using a ticketing system
Good understanding of data architecture to be able to understand how data is structured in a system, helping to effectively spot and fix data-related issues
Excellent and demonstrable problem-solving skills, able to think critically and has a high attention to detail
Experience with process improvement initiatives
working closely with stakeholders to identify improvement opportunities and pain-points, applying technical and system knowledge to design solutions, and see them through to deployment utilising existing development resources
Demonstrable track record of taking initiative, completing work at pace, working effectively both independently and as part of a team, and showing a willingness to take on responsibility and contribute to achieving shared goals
Excellent interpersonal, verbal, and written communication skills and the ability to interact in a professional manner with a diverse group of non-managers, managers, directors, super users and third-party software providers

Job Responsibility

Collaborating with business stakeholders to identify opportunities to enhance processes, working with development teams to build test and deploy solutions: providing efficient technical support, troubleshooting and resolving issues based on service management principles
ensuring data accuracy and integrity, through regular data review and improvement
enabling effective system use through effective and diverse user training and guidance
Providing CRM technical support services to the organisation as part of a team: ensuring that all user incident and service requests are logged, tickets contain accurate detail and categorisation
tickets are updated with new information and progress, are troubleshooted and diagnosed through to resolution
ensuring that SLAs are adhered to (target of 90%), and users are kept informed, to ensure a high level of service
Manage changes through the creation of Change Requests, meeting with stakeholders to understand and document business requirements and scope and working with third-party development teams to deliver the implementation of changes, ensuring that changes are delivered to the correct standard, are tested, and implemented safely
Support the design of training material and conduct training sessions for end-users to enhance their understanding and effective use of the system, aiming to cater for a diverse workforce who have different levels of abilities and learning styles
Create solutions that empower the business to self-serve, ensuring that processes are handed over to process owners or representatives in the business and ongoing support provided
Support the data strategy, which includes the monitoring and improving the quality and accuracy of data, through regular checks and corrections, and liaising and supporting data owners to correct data anomalies

What we offer

25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure
Private pension scheme with employer contributions and free pension advice
Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback)
Enhanced family-friendly policies and life assurance
Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders
Development Opportunities: Learning and development tailored to your career growth
Inclusive Environment: We’re a disability-committed and EDI-focused employer, with values that celebrate diversity and inclusivity
Recognition: We hold a Gold Investors in People Award, reflecting our commitment to your development and wellbeing

Fulltime

Sr. SAP SD/LE & CRM Business Process Analyst

The Sr. SAP SD Business Process Analyst will analyze, define, and develop the or...

Location

United States , San Diego

Salary:

98060.00 - 151008.00 USD / Year

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

Bachelor's degree in a quantitative field such as Business, Mathematics, Engineering, or Computer Science or equivalent experience
5+ years of SAP ERP Module consulting, development, delivery, and operation experience, with a focus on manufacturing, heavy machinery, or logistics
5+ years of hands-on SAP SD functional experience, including pricing, order processing, ATP (Available-to-Promise), billing, and logistics execution
2+ years of ABAP programming and program delivery experience for enhancements and custom developments
Experience with SAP S/4HANA Migration from ECC, with an understanding of new SD functionalities In S/4HANA
Hands-on experience in Microsoft Dynamics 365 CRM for customer relationship management, sales automation, and integration with SAP SD
Experience in Business Process Re-engineering within the manufacturing or logistics sector
Good communication skills - Oral and Written
Occasional travel may be required

Job Responsibility

Analyze, define, and develop the organization's sales and distribution (SD) business processes within SAP ERP and CRM systems (Microsoft Dynamics 365)
Assess requirements for Internal business processes, ensuring compatibility with manufacturing, supply chain, and logistics operations while aligning with organizational strategic goals
Implement new processes, evaluate existing ones, and recommend optimal solutions and improvements
Partner with business process owners and management on strategic initiatives
Utilize quantitative analysis methodology to perform data, cost-benefit, and process measurement analysis
Research industry trends for applying process improvement techniques and best practices
Develop, implement, and maintain SAP SD, LE (Logistics Execution), MM (Materials Management), and related systems, including Microsoft Dynamics 365 CRM
Configure functions and workflow to facilitate ERP integration with other applications
Define requirements, scope, and objectives and translating into ERP solutions
Collaborate with IT/business teams, external consultants, end users and other stakeholders

Fulltime

Sr Analyst, Business Analysis - Metro CRM

Join T-Mobile’s CRM & NBA Reporting & Measurement team as a Sr Analyst specializ...

Location

United States , Overland Park

Salary:

Not provided

T-Mobile

Expiration Date

Until further notice

Requirements

HS diploma/GED required
Bachelor's degree preferred
Minimum of 2+ years in a Business Analysis or Reporting Analysis role
Demonstrated expertise in crafting and optimizing complex SQL queries
Experience with Python for data analysis and automation
Proficiency in the MS Office Suite (Excel, Word, PowerPoint, Outlook) is essential
Strong analytical abilities
Excellent verbal and written communication skills
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Develop, optimize, and maintain complex SQL queries to extract and analyze CRM and NBA data
Design, build, and refine dashboards and reporting solutions
Partner with senior leadership and stakeholders to understand business needs
Identify opportunities to streamline reporting processes using Python for automation
Serve as a technical and analytical resource by sharing best practices in SQL and data analysis

What we offer

Medical, dental, and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Paid parental and family leave
Childcare subsidy
Tuition assistance
College coaching

Fulltime

Analyst

The role involves the preparation and review of master lease and loan agreements...

Location

United States , Chicago

Salary:

75000.00 - 95000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in CRM software
Familiarity with Maps API
Strong skills in Microsoft Excel
Proficiency in Microsoft Word
Solid skills in networking
Experience with About Time software
Knowledge of AB Testing
Auditing experience
Understanding of budget processes
Expertise in capital management

Job Responsibility

Review and prepare loan and lease documents
Act as the primary point of contact between Documentation Manager, Regional Sales Manager/Sales Associate, Customers, Internal Groups, and Vendors
Establish and nurture strong relationships with Sales Associates and Customers
Coordinate with suppliers regarding invoice-funding status, purchase order and account reconciliation
Manage pending files meticulously
Validate the economics of transactions
Handle the processing and booking of lease and loan transactions
Assemble loan and lease packages
Confirm that all documents are complete and ready prior to funding
Undertake additional projects as assigned by the Manager

What we offer

medical
vision
dental
life
disability insurance
401(k) plan

Fulltime

Sales Data Analyst

We're looking for a detail-oriented and proactive Data Analyst Sales Assistant w...

Location

Philippines , Manila

Salary:

Not provided

STAFFVIRTUAL

Expiration Date

Until further notice

Requirements

At least 2 years in a sales support, data analyst, or similar role
Proficient in CRM systems (e.g., NetSuite) and Microsoft Excel
Experience in sales operations, data tracking, and reporting
Familiar with dashboards and performance metrics (AOV, LTV, win/loss, margin)
Strong attention to detail and data accuracy
Comfortable preparing weekly/monthly summaries and presentations
Good organizational and multitasking skills
Strong communication and collaboration skills

Job Responsibility

Data Integrity: Ensure databases are accurate and consistent
update CRM and related systems daily
Pipeline Tracking: Monitor open leads, conversion rates, average order value (AOV), and lifetime value (LTV)
Inventory Insights: Provide updates on back-in-stock items and out-of-stock alerts
Maintain Dashboard: Update sales dashboards
Lead Assignment: Enter and assign all inbound leads to reps in NetSuite
Welcome Gift Upload: NEO/ANA
Activity Tracking: Correlate weekly sales activities with sales performance outcomes
Provide Weekly Summary: Prepare and present data-driven insights
Incentive Administration: Track day-to-day incentive progress

What we offer

Remote Work Setup
Company Laptop provided
HMO Coverage on Day 1 + Free HMO Dependent After 6 Months
Paid Time Off (Vacation Leave, Sick Leave, Birthday Leave, Maternity Leave, Paternity Leave, Solo Parent Leave, and more)
Unused Leave Conversion
Attendance Bonus
13th month pay + Government Statutory Benefits
Monthly Prizes and Bonuses
PHP 10k to 30k Referral Bonus

Fulltime

Business Systems Analyst

The Jewish Federation of Cleveland is performing a multi-year transformation of ...

Location

United States , Cleveland

Salary:

Not provided

Engage Cleveland

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, information systems, or relevant experience
3–5 years of experience as a Business Systems Analyst, ideally with ERP or CRM systems
Strong understanding of enterprise systems including (ERP, CRM, and or HRIS systems – specifically Oracle NetSuite and/or Salesforce)
Business process knowledge in finance, fundraising, and/or operations
Excellent analytical and critical thinking skills
Strong documentation and technical writing skills
Proficiency in reporting and data visualization tools
Strong communication, collaboration, analytical, and problem-solving skills
Ability to work independently, prioritize and engage in a variety of tasks simultaneously while consistently meeting short deadline situations
High attention to detail, follow-up, self-motivated, proactive, and solution minded

Job Responsibility

Work closely with business owners and end-users to understand needs, pain points, and opportunities
Collect and document system requirements and translate into functional specifications and design documents
Create and manage documentation of system design decisions, use-cases, process flows, enhancements, and test scripts
Work in partnership with the solutions architects, system administrators, and software partners to design and implement technical solutions
Work with partners to ensure organizational knowledge transfer of documentation, system configurations, and customizations
Evaluate existing workflows, identify inefficiencies, and propose solutions for optimization
Assist in the design, testing, and rollout of new features, integrations, and reporting
Coordinate user acceptance testing (UAT) and validate deliverables against requirements
Assist in the design and development of dashboards, queries, and ad hoc reports
Develop training materials, documentation, and standard operating procedures

Fulltime

Business Systems Analyst

We are looking for a skilled Business Systems Analyst to join our team in Ft. La...

Location

United States , Ft. Lauderdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience as an IT Systems Analyst or in application support roles
Hands-on experience with SaaS platforms or enterprise tools
Strong ability to work directly with users and convert business needs into technical solutions
Quick adaptability to new tools and technologies, with training provided for Procore
Proficiency in tools such as Atlassian Jira, Confluence, and CRM applications
Familiarity with Agile Scrum methodologies, backlog grooming, and gap analysis
Experience with business process functions and drafting business requirement documents
Exposure to construction, field operations, or solar workflows is a plus but not required

Job Responsibility

Serve as the primary technical resource for the Procore platform within the solar division, ensuring optimal performance and usability
Collaborate with users to diagnose, resolve, and escalate technical challenges effectively
Oversee system configurations, monitor performance, and manage user access to maintain reliability
Work closely with organizational and field teams to drive adoption and implement platform improvements
Identify patterns in user feedback and develop solutions to enhance system functionality
Provide training and guidance to ensure users can maximize the tools and platforms available
Translate business requirements into actionable technical solutions that address operational needs
Stay updated on emerging technologies and tools to continuously enhance system capabilities
Ensure smooth integration and functionality of SaaS platforms within the organization

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Sales & Marketing Analyst

The Sales & Marketing Analyst is responsible for conducting a broad spectrum of ...

Location

United States , Baton Rouge, Louisiana

Salary:

Not provided

Franklin

Expiration Date

Until further notice

Requirements

Strong attention to detail
Strong multi-tasking skills
Strong analytical aptitude and Excel skills (e.g. pivot tables, formulas) to interpret heavy analytics
Ability to manage multiple projects in a fast-paced & fun team environment
BA/BS required
Strong problem-solving, communication and collaboration skills

Job Responsibility

Assist in day-to-day management of marketing function for general Acquisition initiatives
Maintenance of CRM Database
Assist management with analysis of CRM data
Research and analysis of various vertical markets
Communicate with sales team to ensure their contact lists are up to date in the system, making necessary changes and delivery of marketing materials to the appropriate lists
Provide research and support for the sales team as needed
Create custom reports and maps to identify prospects, customers and leads
Provide research and support for new product development
Develop conceptual design and content for company marketing across multiple channels
Participate in testing process for custom-developed systems, both internal and customer-facing

Fulltime

CRM Analyst

Robert Half

Location:
United States, Watertown

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 26, 2025

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Job Description:

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Location:
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