Critical Services Shift Technician Job at Beautiful Recruitment (London)

Critical Services Shift Technician

Our client is a leading global provider of integrated facilities and corporate r...

Location

United Kingdom , London

Salary:

Not provided

Beautiful Recruitment

Expiration Date

Until further notice

Requirements

Good technical & fault-finding skills
Educated to a minimum of City & Guilds (or HNC)
Excellent administrative skills
Computer literate
Highly conversant in Microsoft Office suite
Strong interpersonal and communication skills
Procedure writing
Must be able to work under own initiative
High level of personal integrity
Takes ownership of issues and ensures completion

Job Responsibility

To ensure that all Health and Safety and PTW systems are administered correctly
Maintaining and keeping the buildings mechanical systems along with all associated component parts in excellent working repair
Routine tests, checks and record keeping for all the buildings systems through traditional methods and use of building analytics and predictive maintenance techniques
Maintain water systems and all records to the highest standard in accordance with L8 Legislation
alongside the designated Water Treatment Engineer
Undertake regular walk-rounds of Customer areas and plant rooms to note and rectify any defects and to maintain in a clean, tidy and safe environment
Liaise and arrange sub-contractor support and effectively manage and control all sub-contractors
To monitor the buildings environmental temperature, humidity, and space conditions and ensuring that they are maintained in accordance with the business requirement for comfortable working conditions within the office environment using systems within the IFN [Integrated Facilities Network]
To monitor and adjust as deemed necessary systems within the IFN (BMS, lighting, metering)
Provide innovative solutions to improve building, plant and system energy efficiency

Fulltime

Critical Services Technician

The Critical Services Technician (CST) is responsible for all aspects of data ce...

Location

Denmark , Viborg

Salary:

Not provided

T5 Data Centers

Expiration Date

Until further notice

Requirements

Prior technical school training, preferred
1-3+ years’ experience in Mission Critical Environments, preferred
Electrical or mechanical licensure, preferred
Strong verbal and written communication skills
Good written technical proficiency to support the creation and revision of process documentation
Above average problem-solving and analysis skills
Able to function effectively and maintain focus in high-pressure situations
Has a “can-do” customer service attitude
Has high degree of attention to detail
Able to follow instructions and respond to management direction

Job Responsibility

Operate and maintain critical and non-critical data center infrastructure, equipment, and systems
Work with a team to deliver total availability (100% uptime)
Monitor power, cooling capacity, and environmental conditions within the data halls
Basic BMS & Scada Knowledge to navigate and monitor
Support the CRS by monitoring all system while the CSR are absent
Utilize a Computerized Maintenance Management System (CMMS)
Perform preventive maintenance on data center electrical and mechanical equipment
Participate in the development, review, audit, and execution of operating procedures
Resolve all electrical and mechanical issues within the Data Center
Respond to emergencies and critical issues

Fulltime

Senior Critical Environment Technician (Shift Lead)

As a Senior Critical Environment Technician (CET) in Microsoft’s Cloud Operation...

Location

United Kingdom , Newport

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent AND extensive experience with mission critical services work/applied learning (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing) OR equivalent experience
Relevant experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field
Possess a valid driver's licence for the Country of the job posting for occasional travel to other Microsoft sites
Be willing to undertake 'on call duty' for out of hours assistance with major incidents
Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
These requirements include, but are not limited to the following specialized security screenings: - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
While not required, we also look for the following, Preferred Qualifications: High School Diploma, GED, or equivalent AND extensive experience in mission critical services (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND significant proficiency in mission-critical services (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience

Job Responsibility

Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently
Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards
Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work
Safely and quickly respond to and leads onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs without supervision
Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents
Perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for CE equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate
Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline(s)
Provides consultation to lower-level colleagues in troubleshooting systems and problems
Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements
Embody our culture and values

Fulltime

Senior Critical Environment Technician - Day Shift

As a ROC Critical Environment Technician, you will immerse yourself in the heart...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent AND mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
OR equivalent experience
Experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field
Ability to work shifts, including shift assignments that may include weekends, and/or holidays
You will be required to travel between sites as part of this role so a valid driver’s license will be required
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Strategic Monitoring and Oversight: Oversee advanced monitoring tasks, provide strategic direction in major areas of operations, and utilize technical knowledge to guide device analytics and trend recognition for proactive issue resolution
Incident Command and Leadership: Strategically support local teams during incident response for all abnormal conditions impacting operations, lead corrective actions, and conduct root cause analysis (RCA) pertaining to ROC performance during incident response
Data Center Systems Mastery: Demonstrate expert understanding of data center systems and their interactions, focusing on strategic monitoring and oversight
Advanced CMMS Application: Manage the tracking of equipment alarms and maintenance work using the internal Computerized Maintenance Management System (CMMS), oversee the documentation of changes and procedures, and ensure accurate and insightful reporting
Safety and Security Leadership: Lead safety and security initiatives, ensure compliance with all requirements, chair required meetings and trainings, and drive environmental health and safety (EH&S) objectives
Process and Procedure Optimization: Suggest changes to procedures based on best practices, and manage coordination with partner teams, ensuring alignment with the critical environment standards team (CETS) and Central Operations ROC PM
Executive Reporting and Decision Support: Provide executive-level reports, analyze strategic findings, and document insights to support high-level decision-making and operational excellence

Fulltime

Critical Environment Technician (Night Shift)

As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Inn...

Location

United States , Chicago

Salary:

26.92 - 47.60 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent
1+ year(s) mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check
Citizenship Verification

Job Responsibility

Maintain the critical infrastructure that keeps our datacenters up and running
Perform basic monitoring and inspection
Perform various types of maintenance
Participate in equipment troubleshooting
Enforce all safety and security requirements
Develop methods of operating procedures (MOPs) and standard operating procedures (SOPs)
Ensure safety and security requirements are met
Document issues found in troubleshooting process
Prepare and submit required reports
Provide necessary escort to third-party contractors

Fulltime

Critical Environment Technician - Night Shift

As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Inn...

Location

Canada , Toronto

Salary:

59000.00 - 114200.00 CAD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent
1+ year(s) mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
Ability to meet Microsoft, customer, and/or government security screening requirements
Ability to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
For Canada: Ability to obtain and maintain a Reliability Status security screening with the Government of Canada
Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services experience OR High School Diploma, GED, or equivalent AND 5+ years mission critical services experience (Preferred)

Job Responsibility

Understands, follows, and ensures safety and security requirements and business processes and procedures are met
Recognizes safe versus unsafe working conditions and responds accordingly
Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site
Performs troubleshooting of equipment and systems independently within their trained discipline(s)
Prepares and submits required reports
Develops methods of operating procedure (MOPs), standard operating procedures (SOPs), and/or digital methods of operating procedures (DMOPs)
Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs
Safely responds to and stabilizes abnormal conditions within the required timeframes for various abnormal facility events
Performs monitoring physical inspection of critical environment-related facility equipment
Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests

Fulltime

Senior Critical Environment Technician - Day Shift

As a ROC Critical Environment Technician, you will immerse yourself in the heart...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent AND mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.
Experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field.
Full Irish driver’s license required.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
This position requires verification of citizenship or other protected status to meet legal requirements of the role.

Job Responsibility

Strategic Monitoring and Oversight: Oversee advanced monitoring tasks, provide strategic direction in major areas of operations, and utilize technical knowledge to guide device analytics and trend recognition for proactive issue resolution.
Incident Command and Leadership: Strategically support local teams during incident response for all abnormal conditions impacting operations, lead corrective actions, and conduct root cause analysis (RCA) pertaining to ROC performance during incident response.
Data Center Systems Mastery: Demonstrate expert understanding of data center systems and their interactions, focusing on strategic monitoring and oversight.
Advanced CMMS Application: Manage the tracking of equipment alarms and maintenance work using the internal Computerized Maintenance Management System (CMMS), oversee the documentation of changes and procedures, and ensure accurate and insightful reporting.
Safety and Security Leadership: Lead safety and security initiatives, ensure compliance with all requirements, chair required meetings and trainings, and drive environmental health and safety (EH&S) objectives.
Process and Procedure Optimization: Suggest changes to procedures based on best practices, and manage coordination with partner teams, ensuring alignment with the critical environment standards team (CETS) and Central Operations ROC PM.
Executive Reporting and Decision Support: Provide executive-level reports, analyze strategic findings, and document insights to support high-level decision-making and operational excellence
Embody our culture and values

What we offer

Training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Fulltime

Senior Critical Environment Technician - Night Shift

As a Senior Critical Environment Technician (CET) - Night Shift in Microsoft’s C...

Location

United States , Goodyear

Salary:

33.46 - 55.67 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent
3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) or equivalent experience
1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures are met, to properly perform work in a safe, quality, and reliable manner in accordance to applicable Authority Having Jurisdiction (AHJ) regulations, and Microsoft requirements
Processes method statement of work (MSOW) documents
Coordinates activities and associated schedules with contractors
Performs inspections of equipment in a facility
Participates in testing and commissioning activities
Advises engineer partners or project management colleagues on project scope process or execution methodology
Prepares and submits highly complex reports as assigned following preexisting scripts and templates, or using ad hoc methods required to support trending and analysis (e.g., Root Cause Analysis [RCA] reports) and may review prior reports delivered by less experienced team members
Develops methods of operating procedure (MOPs), standard operating procedures (SOPs), and/or digital methods of operating procedures (DMOPs) for highly complex and/or interdependent equipment and disciplines to ensure safe and reliable execution
Reviews completed work using approved tools and procedural templates from less experienced technicians for accuracy and completeness
Completes and provides coaching to support less experienced technicians for mandatory, technical, and procedural training assignments

Fulltime

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Critical Services Shift Technician

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