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The Critical Facilities Manager (CFM) has overall responsibility for all aspects of data center management and operations throughout the year. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as they build a team of Technicians, Assistant Managers, and outside contractors capable of achieving the goal of 100% availability. The CFM will drive continual improvements to the operation by creating an expectation of learning and development of their staff.
Job Responsibility:
Manage the complete physical asset pertaining to the Operation and Maintenance of the critical and noncritical data center infrastructure equipment and systems
Build a staff of qualified technicians and junior managers
Manage power and cooling capacity and monitor environmental conditions within the Data Halls
Resolve all electrical, mechanical and Fire Protection System issues
On-call 24x7 to respond to all data center emergencies
Manage the customer relationship and act as the single point-of-contact for all facility-related issues
Manage the on-boarding of new sites
Manage day-to-day facilities support and operations staff
Oversee the development and accuracy of site-level operating procedures
Manage oversight from preventive maintenance inspections
Determine actionable items to address Quality Control review results
Implement and develop standards for using the Computerized Maintenance Management System (CMMS)
Audit all CMMS databases for accuracy and completeness
Manage access to the Data Center(s)
Customize planned maintenance procedures and schedules
Assist and plan with clients on facilities issues
Make space and power recommendations to the customer
Responsible for working with the VP FM to identify, document, and implement new policies
Enforce strict adherence to Customer SLA parameters and Change Control activities
Manage site safety and environmental compliance
Responsible for the development and execution of annual opex and capex budgets
Approve all facility invoices
Work closely with T5HR to identify, evaluate, and hire new employees
Set, review and approve employee work/PTO schedules
Ensure that T5 training expectations are met
Identify, vet, and approve all sub-contractors who will perform work on-site
Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years’ experience in mission critical environments
Minimum 5 years direct management of non-exempt shift based employees
Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus), preferred
Exceptional verbal and written communication skills
Exceptional analytical and decision-making skills
Financial acumen including the ability to create and understand budgets, financial analysis, and invoicing
Able to prioritize work based on business and customer demands
Able to work within all levels of the organization
Able to participate and engage in C-level discussions
Able to articulate concepts and ideas to a non-technical audience
Able to lead and contribute to customer-requested business reviews and audits
Able to understand and train others on electrical and mechanical systems
Able to read and understand complex drawings, systems and other documentation
Nice to have:
Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus)
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