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JLL Logo JLL · Real Estate

Critical Facilities Manager

Malaysia, Johor Bahru · Job Posted February 20, 2026
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Job Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Responsibility

  • Formulate and lead the on-site team day to day operational management, team management and vendor management
  • Assume overall responsibilities for site facility management (operation & Maintenance), finance, HSE management and procurement & vendor management
  • Achieve excellence in preventative and reactive maintenance programs incorporating industry best practice, innovative maintenance techniques and statutory and contractual compliance
  • Oversee the management and control of all plant, mechanical and electrical systems and to co-ordinate remedial action with the Engineering Team in the event of Business-Critical failures
  • Provide leadership and direction to multi skilled Engineering Operations teams made up of directly employed staff and appointed vendors
  • Ensure that all staff and vendors employed within the client’s facilities strictly adhere to client and JLL’s policies and procedures
  • Act as point of escalation for critical failures to assist the technical team to make safe, identify, analyze, rectify and report improvements

Requirements

  • Tertiary Qualifications in a mechanical, electrical or operational engineering discipline
  • Must be Certified Data Centre Professional
  • 6 - 8 years of relevant experience in engineering or critical environment space
  • 2 - 3 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility
  • Excellent people skills and ability to interact with a wide range of client and vendor staff
  • Critical environment experience within similar sized site or operation
  • Experienced with continuous improvement initiatives, client relationship and preparation of Report
  • Hands-on experiences and knowledge in M&E and building related systems, e.g. CRAU, chillers, PDU, UPS, Switch Gears Ops, DX cooling, Network structure cabling, Security
  • Lead major DC activities during non-office hours where appropriate
  • Strong verbal and written communication skills, technical writing or business justification

Nice to have

  • Sound computer skills in window-based operating system and possess AutoCAD skill will be advantage
  • Independent and possess leadership qualities
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