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JLL Logo JLL · Real Estate

Critical Environments Manager

United States, Mountain View 143600.00 - 249000.00 USD / Year · Job Posted February 20, 2026
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Job Description

We are seeking an experienced and technically proficient Critical Facilities Manager (CFM) to lead the operational oversight of mission-critical Research & Development (R&D) laboratory portfolio. This portfolio includes a diverse range of environments, from low-level bench labs to highly critical cleanroom spaces dedicated to microprocessor and data chip performance testing. This pivotal role is not a hands-on technician position; rather, it is a supervisory role focused on ensuring the reliability, uptime, and safety of all critical Mechanical, Electrical, Plumbing (MEP), and life safety systems that support our research activities.

Job Responsibility

  • Supervise and direct all preventative and corrective maintenance performed by equipment vendors on critical lab support systems
  • Develop, review, and approve all Method of Procedures (MOPs) for work on critical systems to ensure risk is minimized
  • Manage the site's change management control process for all planned maintenance
  • Oversee the activities of contractors working within the building
  • Serve as the subject matter expert on the lab's critical MEP infrastructure
  • Maintain a comprehensive understanding of system capacity, load, and redundancy
  • Ensure the 24/7 reliability and operation of all building systems supporting labs
  • Develop, implement, and maintain disaster recovery and business continuity plans for critical facility operations
  • Lead root cause analysis (RCA) investigations for all facility-related incidents
  • Ensure all lab utility infrastructure complies with local, state, and federal laws and regulations
  • Maintain accurate records of all maintenance activities, engineering logs, MOPs, and system performance data
  • Prepare and present regular reports on system performance, vendor activities, incidents, and key performance indicators (KPIs) to leadership
  • Assist in the development and management of the operational and capital budgets for the lab facilities portfolio
  • Participate in capacity planning and provide technical input for infrastructure upgrades, lab expansions, and new construction projects
  • Identify and implement improvements to enhance operational efficiency, reduce costs, and improve system reliability

Requirements

  • 7-10 years of experience in critical facilities operations and management, preferably in laboratory, cleanroom, pharmaceutical, or semiconductor manufacturing environments
  • Bachelor's degree in Mechanical or Electrical Engineering, or a related technical field
  • equivalent professional experience will be considered
  • In-depth, system-level knowledge of critical MEP systems including UPS, generators, power distribution, HVAC (chillers, cooling towers, AHUs), and fire/life safety systems
  • Proven experience managing vendor relationships, contracts, and on-site performance
  • Strong understanding of and experience with change management controls, MOPs, SOPs, and risk mitigation in a critical environment
  • Excellent leadership, problem-solving, and communication skills with a proven record of providing excellent customer service
  • Candidates must be authorized to work in the United States without sponsorship

Nice to have

  • Experience with Building Management Systems (BMS) or Building Automation Systems (BAS)
  • Familiarity with Computerized Maintenance Management Systems (CMMS)
  • Knowledge of lab-specific utility systems such as Reverse Osmosis Deionized (RODI) Water, Clean Dry Air (CDA), Process Exhaust, and Gas/Chemical monitoring systems
  • Professional certifications such as Certified Facilities Manager (CFM), Certified Data Center Professional (CDCP), or similar
  • Experience managing operational and capital budgets

What we offer

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
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