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Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Job Responsibility:
Establish strong working relationships with customers
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment
Utilize CMMS and monitor the performance of electrical plant and machinery, ensuring work is undertaken to prevent failure/loss of the plant and equipment and the production of work order and allocating the work daily to the Technicians, monitoring progress, and inspecting completed work to ensure the required standards are achieved
Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency
Ensure compliance with infrastructure operations standardization
Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed
Management of small-to-medium projects from conception to completion
Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards
Driving cost/energy efficiency projects
Identifying single points-of-failure at regional datacenter locations
Coordinate, plan, schedule, and supervise CE audits and compliance verifications
Drive identification and remediation of vulnerabilities (such as single points of failure)
Provide recommendations on new data center equipment designs, technologies, and construction methods
Share best practices, assists others in learning role, process, procedures
and mentors others
Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
Realize the impact of change on others
Learn, live, and coach the One Microsoft culture and values
Lead through change by bringing clarity, generating energy, and delivering success
Embody our culture and values
Removes barriers to agility to enable the team to shift priorities quickly without losing productivity
Requirements:
Bachelor’s degree from an accredited institution AND 1+ year(s) industry experience
OR 2+ years industry experience and college course work
Ability to meet Microsoft, customer and/or government security screening requirements
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field