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Critical Environmental Program Manager

Malaysia, Cyberjaya · Job Posted April 20, 2026
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Job Description

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Job Responsibility

  • Establish strong working relationships with customers
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
  • Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment
  • Utilize CMMS and monitor the performance of electrical plant and machinery, ensuring work is undertaken to prevent failure/loss of the plant and equipment and the production of work order and allocating the work daily to the Technicians, monitoring progress, and inspecting completed work to ensure the required standards are achieved
  • Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency
  • Ensure compliance with infrastructure operations standardization
  • Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed
  • Management of small-to-medium projects from conception to completion
  • Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards
  • Driving cost/energy efficiency projects
  • Identifying single points-of-failure at regional datacenter locations
  • Coordinate, plan, schedule, and supervise CE audits and compliance verifications
  • Drive identification and remediation of vulnerabilities (such as single points of failure)
  • Provide recommendations on new data center equipment designs, technologies, and construction methods
  • Share best practices, assists others in learning role, process, procedures
  • and mentors others
  • Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
  • Realize the impact of change on others
  • Learn, live, and coach the One Microsoft culture and values
  • Lead through change by bringing clarity, generating energy, and delivering success
  • Embody our culture and values
  • Removes barriers to agility to enable the team to shift priorities quickly without losing productivity

Requirements

  • Bachelor’s degree from an accredited institution AND 1+ year(s) industry experience
  • OR 2+ years industry experience and college course work
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have

  • 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
  • Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field
  • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP
  • 6 months + of experience working with the operation of building cooling, electrical, mechanical, and life safety systems
  • 6 months + of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS)
  • 2+ years of experience with project management or relevant certification/training in project management
  • Associate’s or Bachelor’s degree in applicable engineering field or mechanical or electrical trades
  • 2+ years experience working on large scale projects

What we offer

Trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications

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