Critical Environment Technician

• Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently
• Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning (HVAC), mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards
• Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work
• Safely and quickly respond to and leads onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs without supervision
• Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents
• Perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for CE equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate
• Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline(s)
• Provide consultation to lower-level colleagues in troubleshooting systems and problems
• Understand, follow, and ensure safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements
• Embody our culture and values

• High School Diploma, GED, TAFE or equivalent AND 3+ years mission critical services work/applied learning industry work experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
• 1+ year(s) industry work experience in a specialized area (e.g., mechanical field, electrical field, HVAC or controls field) or related field
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check
• Citizenship Verification
• NV1/2, PV Clearance Assessment

High School Diploma, GED, TAFE or equivalent AND 5+ years mission critical services industry work experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services industry work experience OR equivalent industry work experience