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Critical Environment Technician

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Microsoft Corporation

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Location:
Australia , Sydney

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Critical Environment Technician (CET) within Microsoft's Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from co-ordinating with supplier/vendors, recognizing safe versus unsafe work environment, having a hands-on understanding of how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while co-ordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.

Job Responsibility:

  • Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently
  • Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards
  • Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work
  • Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision
  • Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents
  • Under minimal oversight, perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more types of equipment (e.g., electrical, mechanical, cooling systems), correct procedures
  • Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline
  • Provide consultation to lower-level colleagues in troubleshooting systems and problems
  • Understand, follow, and ensure safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable within Microsoft requirements
  • Embody our culture and values

Requirements:

  • High School Diploma, GED, TAFE or equivalent AND 1+ year(s) industry mission critical services work/applied learning experience
  • 1+ year(s) industry work experience in a specialized area (e.g., mechanical field, electrical field, HVAC, controls field) or related field
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check
  • Citizenship Verification (Australian Citizenship)
  • NV1/2, PV Clearance Assessment may be required

Nice to have:

  • High School Diploma, GED, TAFE or equivalent AND 3+ years industry mission critical services experience
  • Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 3+ years mission-critical services experience
  • 3 year(s) industry work experience in a specialized area (e.g., mechanical field, electrical field, HVAC, controls field) or related field

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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