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Critical Environment Technician

Mexico, Querétaro City · Job Posted February 11, 2026
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Job Description

As a Critical Environment Technician (CET) [Night Shift] in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).

Job Responsibility

  • Understands, follows, and ensures safety and security requirements
  • Documents issues found in troubleshooting process within appropriate systems
  • Prepares and submits required reports
  • Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site
  • Processes method statement of work (MSOW) documents
  • Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs
  • Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets
  • Inspects and supervises critical environment-related facility equipment
  • Safety and quickly responds to and leads an onsite incident response team for all abnormal conditions that impact operations
  • Works on advanced tasks (e.g., vendor contact, escalations) independently

Requirements

  • High School Diploma, GED, or equivalent
  • 1+ year(s) mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
  • Ability to read, write and speak fluent English
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Ability to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have

Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 2+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR High School Diploma, GED, or equivalent AND 3+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience

What we offer

Training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications

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