This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a Critical Environment Technician (CET) (Location: Fayetteville, Ga) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).
Job Responsibility:
Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures are met, to properly perform work in a safe, quality, and reliable manner in accordance to applicable Authority Having Jurisdiction (AHJ) regulations, and Microsoft requirements
Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site based on the appropriate procedure levels of risk (LOR)
Performs troubleshooting of equipment and systems independently within their trained discipline(s)
Prepares and submits required reports (e.g., turnover, preventative maintenance [PM]) as assigned following preexisting scripts and templates
Develops methods of operating procedure (MOPs), standard operating procedures (SOPs), and/or digital methods of operating procedures (DMOPs) for appropriately leveled procedures to ensure safe and reliable execution
Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs (e.g., basic replacements, changing of parts) for specific disciplines and equipment for which they have been trained
Safely responds to and stabilizes abnormal conditions within the required timeframes for various abnormal facility events within data center with minimal supervision, utilizing emergency operating procedures (EOPs)
Works on tasks (e.g., making rounds, initial assessments on equipment performance) as assigned with varying levels of supervision
Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work
Performs monitoring physical inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions
Requirements:
High School Diploma, GED, or equivalent
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check
Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 2+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR High School Diploma, GED, or equivalent AND 3+ years mission critical services experience OR equivalent experience
1+ year(s) mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
1 + year(s) experience with knowledge and understanding of the critical electrical and mechanical systems of a facility (e.g. generators, Uninterruptable Power Supply [UPS] systems, static transfer systems, chillers, air handlers, controls) their interdependencies, and how they perform to support critical IT load