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As a Critical Environment Technician (nightshift) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).
Job Responsibility:
Understands, follows, and ensures safety and security requirements
Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers
Performs troubleshooting of equipment and systems independently within their trained discipline(s)
Prepares and submits required reports
Develops methods of operating procedure (MOPs), standard operating procedures (SOPs)
Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs
Safely responds to and stabilizes abnormal conditions within the required timeframes
Works on tasks (e.g., making rounds, initial assessments on equipment performance) as assigned
Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets
Performs monitoring physical inspection of critical environment-related facility equipment
Requirements:
High School Diploma, GED, or equivalent
Ability to meet Microsoft, customer and/or government security screening requirements
Ability to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 2+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
High School Diploma, GED, or equivalent AND 3+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
What we offer:
Training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications